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Embassy Suites by Hilton Columbia Greystone

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Columbia Greystone

Lobby
Indoor pool
Exterior
Premium bedding, in-room safe, iron/ironing board
Bar (on property)

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
200 Stoneridge Dr, Columbia, SC, 29210-8010
  • Riverbanks Zoo and Garden
    13 min walk
  • Columbia Canal and Riverfront Park
    4 min drive
  • South Carolina State Museum
    5 min drive
  • Columbia, SC (CAE-Columbia Metropolitan)
    13 min drive

Room options

View all photos for Suite, 1 King Bed, Corner

Premium bedding, in-room safe, iron/ironing board

Suite, 1 King Bed, Corner

  • 518 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Suite, 1 King Bed

Premium bedding, in-room safe, iron/ironing board

Basic Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

32-inch LCD TV with cable channels, TV, Netflix

One King Bed, Non-Smoking, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV, Netflix

Premium Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV, Netflix

Suite, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Non-Suite)

Premium bedding, in-room safe, iron/ironing board

Room, 2 Double Beds, Non Smoking (Non-Suite)

  • 386 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV, Netflix

Premium Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, One King Bed, Non-Smoking

32-inch LCD TV with cable channels, TV, Netflix

Premier Suite, One King Bed, Non-Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite One King and One Sofa Bed Non-Smoking

Premium bedding, in-room safe, iron/ironing board

Standard Suite One King and One Sofa Bed Non-Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Special, One King Bed, Smoking

32-inch LCD TV with cable channels, TV, Netflix

Special, One King Bed, Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Wellness)

Premium bedding, in-room safe, iron/ironing board

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Wellness)

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds (Wellness)

Premium bedding, in-room safe, iron/ironing board

Premium Suite, 2 Double Beds (Wellness)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Premium bedding, in-room safe, iron/ironing board

Suite, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

View all photos for Premier Suite, Two Double Beds, Non-Smoking

32-inch LCD TV with cable channels, TV, Netflix

Premier Suite, Two Double Beds, Non-Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed (Wellness)

Premium bedding, in-room safe, iron/ironing board

Premium Suite, 1 King Bed (Wellness)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite One King and One Sofa Bed Corner

Premium bedding, in-room safe, iron/ironing board

Deluxe Suite One King and One Sofa Bed Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Living area | 32-inch LCD TV with cable channels, TV, Netflix

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite Two Double and One Sofa Bed Non-Smoking

Premium bedding, in-room safe, iron/ironing board

Standard Suite Two Double and One Sofa Bed Non-Smoking

  • 480 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for One King Bed, Non-Smoking, Corner

32-inch LCD TV with cable channels, TV, Netflix

One King Bed, Non-Smoking, Corner

  • Sleeps 4
  • 1 King Bed
Exterior
Tru By Hilton Columbia Greystone
Breakfast included
Pet friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1000)
The price is $127
per night
$147 total
includes taxes & fees
Dec 5 - Dec 6
Tru By Hilton Columbia Greystone

About the neighborhood

Columbia

When you stay at Embassy Suites by Hilton Columbia Greystone in Columbia, you'll be near the airport, a 2-minute drive from Riverbanks Zoo and Garden and 6 minutes from University of South Carolina. .This hotel is 8.8 mi (14.2 km) from Fort Jackson and 3.6 mi (5.7 km) from Colonial Life Arena.

What's nearby

  • Riverbanks Zoo and Garden - 13 min walk - 0.7 miles
  • Columbia Metropolitan Convention Center - 5 min drive - 3.4 miles
  • University of South Carolina - 6 min drive - 3.6 miles
  • Colonial Life Arena - 6 min drive - 3.6 miles
  • South Carolina State House - 6 min drive - 3.8 miles

Getting around

  • Columbia Station - 6 min drive
  • Columbia Metropolitan Airport (CAE) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Cookout - ‬4 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Captain D's - ‬4 min drive

About this property

Embassy Suites by Hilton Columbia Greystone

Art Deco hotel with free breakfast and a fitness center
Embassy Suites by Hilton Columbia Greystone offers 218 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Columbia hotel provides wired and wireless Internet access for a surcharge. 32-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 218 guestrooms featuring refrigerators and LCD televisions. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This Art Deco hotel also features wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Grab a bite to eat at TheTerrace, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include wired internet access (surcharge), a business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
TheTerrace - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • TheTerrace

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Columbia Embassy Suites
Embassy Suites Columbia
Embassy Suites Columbia Greystone
Embassy Suites Greystone
Embassy Suites Greystone Columbia
Embassy Suites Greystone Hotel
Embassy Suites Greystone Hotel Columbia
Embassy Suites Hotel Columbia
Embassy Suites Columbia Greystone Hotel
Embassy Suites Columbia Greystone
Embassy Suites by Hilton Columbia Greystone Hotel
Embassy Suites by Hilton Columbia Greystone Columbia
Embassy Suites by Hilton Columbia Greystone Hotel Columbia

Reviews

7.0

Good

Rating 10 - Excellent. 426 out of 1168 reviews" "
Rating 8 - Good. 227 out of 1168 reviews" "
Rating 6 - Okay. 166 out of 1168 reviews" "
Rating 4 - Poor. 174 out of 1168 reviews" "
Rating 2 - Terrible. 175 out of 1168 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melody

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff/Service 20 out of 10 Property 7 out of 10 time to update!!
Stayed 2 nights in Aug 2024

4/10 Poor

Tara

Traveled with family
Liked: Staff & service, room comfort
The bedroom sink was clogged and couldn’t be used. The bathroom smelled of urine the whole trip. After showering the ceiling was wet and dripped everywhere. Our room was only partially cleaned and the garbage was not emptied.
Stayed 4 nights in Aug 2024

2/10 Terrible

abraham

Disliked: Cleanliness, property conditions & facilities
This property needs a total renovation. Start floor by floor.
Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Disliked: Property conditions & facilities
Very dated and worn. Pretty sure all the rugs, furniture, bathroom and bedroom decor and fixtures were original. It was just dirty and dank. Worst of the many Embassy Suites weve stayed in over the past 20 years. Needs major refreshing and would return due to convenient location to downtown if it was updated. Until then we won't be returning.
Stayed 2 nights in Aug 2024

8/10 Good

Hollie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was very pretty on the inside
Stayed 1 night in Apr 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very classy feeling
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Room had a smoke odor
Stayed 1 night in Aug 2024

6/10 Okay

kimberlie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Needs to be updated, everything old and worn out
Stayed 4 nights in Aug 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Stephen, Balmain

Traveled with family
We had a reservation for five people (three teenagers) in a room with two queens and a sofabed. When we showed up, they told me they were oversold and only had single king bed and sofabed. The room itself wasn’t particularly clean and the sofabed should have been retired long ago. Nothing special about this place.
Stayed 1 night in Aug 2024

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Arek

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms for a good price.
Stayed 1 night in Aug 2024

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

JoAnne

Traveled with family
Liked: Cleanliness, staff & service, amenities
The food was very good.Staff was really nice
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Spiders/waffles
The room was large and very spacious which was great. Upon opening the window curtain to look outside, i found large amounts of spiderwebs with spiders still in them in the window frame. Made me nervous and i quickly closed the curtain. In your other locations you always had a self serve waffle maker in the breakfast area. This location did not. I didn't realize waffles were available, but you needed to ask the omelet chef. Maybe consider making that an option for the future.
Stayed 1 night in Aug 2024

8/10 Good

furman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were pleased with our stay. The staff and the food was very good. The property needs a few upgrades and our seating area had a sour smell. The bed and pillows were very comfortable.
Stayed 1 night in Aug 2024

6/10 Okay

Krystal

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I stayed at this property a week and I am not extra impressed or anything. This hotel is old and needs upgrades. Its not horrible, but I definitely noticed.There was a leak from the ceiling in my room (I did take a photo of it). I reported the leak to the front desk. I don't even know if anyone checked it out. Nobody offered for us to move rooms or anything.The bathroom sink handle fell off twice and we had to put it back on. I had to keep telling staff I had 6 people in my room as they kept leaving only 4 towels and washcloths in the room. The free breakfast was good and the staff for that was awesome. I have mixed feelings about staying here again. I stayed here because the Marriott was full due to a soccer game that was going on. We did enjoybthe free break and cocktails at 5:30 pm. The housekeeping could be better too! They didn't vacuum our room the whole week, I know because of things I could see on the floor and the ceiling was falling a little near the connecting room door and it stayed the whole time.
Stayed 7 nights in Aug 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
An Unpleasant Stay
Staying at this hotel was not a pleasant experience. As soon as I entered the room, there was a foul odor in the room. There was dirt in the crevices and the tub is peeling. The furniture is old; there are tears in the chair upholstery. There are stains in the carpet. What is more is that the hotel dares to charge $7 for bottled water. What an insult. I only stayed the night bc I was exhausted from my trip. However, I cancelled my entire stay save for that night and checked into another hotel. Needless to write, I never will stay at this hotel again. BTW, where is the outside hanging greenery? Every plant trough is either empty of filled with leftover dirt. This hotel has got to do better.
Stayed 7 nights in Aug 2024

10/10 Excellent

Heather

Stayed 1 night in Aug 2024

8/10 Good

Kelly

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jocelyn

Liked: Amenities
Dooor was open when we got there but I loved d stay for my daughter.. I cleaned to make easy for keepers . I loved the stay
Stayed 1 night in Aug 2024

6/10 Okay

Timothy

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tough review
Check in was a nightmare. Not enough knowledgeable staff to handle the check ins. Hotel service staff and restaurant staff were great. Very considerate and friendly. Hotel rooms are in need of upgrades and frankly, quite dirty. Carpet had huge dirt spots, couch had dirty spots; light bulbs were not working or missing; shower shampoo container was empty. Check out was okay. But again, the check in was just plain bad. We reserved eight rooms total. One room was so dirty, so battered that two of our group had to request a different room. They were given a half price discount, which was appreciated, but all the other rooms we had were in great need of some simple TLC. I’ve always trusted Embassy Suites. May have to reconsider that full trust.
Stayed 2 nights in Aug 2024

2/10 Terrible

ashley

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had stayed her 20 years ago and loved it. The hotel seemed to have had no renovations since then. Our room was dirty with dead baby cockroaches on the bathroom floor. No soap in the dispensers, the furniture was filthy, the coffee maker did not work, the bathtub was chipping apart and filthy. So the room itself was disgusting and smelled like cat urine. As for the other issues, there were large cockroaches walking around the floor downstairs. Also during my stay on my second evening there I had a woman key into my room and say she was just given my room. The woman told me she was staying there for two weeks and while in mid air they canceled her reservation. When she went down to tell them what happened they ended up getting us locked out of our room. We went down to find out what was going on and they could not find our information. They said we were in the system as a no show. Even though they still had my $100 incidental deposit on file and my card on file. The man that was helping us spent 15 minutes doing whatever he was doing without speaking a word to me. Eventually he hands me a new keycard and goes back to working on the computer. Ten minutes later he looks up and says can I do anything else for you? I responded that I would like to know what happened and I would like another key for the other person staying in the room. He tells me he used my card on file and charged it again. I prepaid prior. I am still dealing with trying to get my almost $600 back.
Stayed 3 nights in Aug 2024