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Residencia Los Encantos

2.5 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Residencia Los Encantos

Outdoor pool
Property amenity
Lobby
Exterior
Shared Dormitory, Men only | Terrace/patio

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • Pool
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
Calle Cipres 10, Esquina con Ciricote, Alamos 1, Cancun, QROO, 77500
  • Galenia Hospital
    5 min drive
  • Dubai Palace Casino
    6 min drive
  • Plaza Las Americas
    6 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    13 min drive

Room options

View all photos for Shared Dormitory, Men only

Shared Dormitory, Men only | Terrace/patio

Shared Dormitory, Men only

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Bedroom, Accessible, Pool View

Standard Room, 1 Bedroom, Accessible, Pool View | Iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Bedroom, Accessible, Pool View

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Shared Dormitory, Women only

Shared Dormitory, Women only | Iron/ironing board, rollaway beds, free WiFi

Shared Dormitory, Women only

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

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Room

Capital O Farallon Inn, Cancún

Free WiFi
Housekeeping
24/7 front desk
Soundproof rooms
2.6 out of 5, (101)
The price is $31
per night
$41 total
includes taxes & fees
Jan 14 - Jan 15
Capital O Farallon Inn, Cancún

About the neighborhood

Cancun

With a stay at Residencia Los Encantos in Cancun, you'll be within a 10-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. .This guesthouse is 10.3 mi (16.5 km) from Moon Palace Golf Club and 11.2 mi (18.1 km) from La Isla Shopping Mall.
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What's nearby

  • Dubai Palace Casino - 6 min drive
  • Plaza Las Americas - 6 min drive
  • Plaza 28 - 7 min drive
  • Las Plazas Outlet Cancun - 8 min drive
  • Puerto Cancun Marina Town Center - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Mar de Miel - ‬10 min walk
  • ‪Divina Carne - ‬15 min walk

About this property

Residencia Los Encantos

Guesthouse in Cancun with a 24-hour front desk and an outdoor pool
Residencia Los Encantos offers 4 accommodations with complimentary bottled water and coffee/tea makers. Guests can make use of the shared/communal kitchen.

Bathrooms include shower/tub combinations and complimentary toiletries. This Cancun guesthouse provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered once per stay and microwaves can be requested.

An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 4 guestrooms. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This guesthouse also features complimentary wireless internet access, wedding services, and a television in a common area.
Full breakfasts are available daily from 8 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8 AM and 11:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: USD 20 per person

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • Microwave on request
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Microwave on request
  • Oven
  • Shared kitchen access
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20.00 per person
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Residencia Los Encantos House Cancun
Residencia Los Encantos House
Residencia Los Encantos Cancun
Residencia Los Encantos Guesthouse Cancun
Residencia Los Encantos Guesthouse
Resincia Los Encantos Cancun
Residencia Los Encantos Cancun
Residencia Los Encantos Guesthouse
Residencia Los Encantos Guesthouse Cancun

Residencia Los Encantos Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 3 out of 9 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Suli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place I booked for Ten days in Cancun. When I got to the property, the owner told me that the place is fully booked, and I should ring Expedia for my money back. I finally get hold of Expedia. They contact the owner and this guy told them that I didn’t show and wouldn’t refund my money. So I’m back in the US and Expedia has try again and he still refuses to refund my money. So don’t book this place or do not pay upfront. 😡👎
Stayed 10 nights in Dec 2021

8/10 Good

Susan, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from Home
This family has graciously opened their home to make my stay extremely comfortable especially since it was my first visit to Cancun, and I was traveling solo. I cannot thank them enough.
Stayed 3 nights in Dec 2017

2/10 Terrible

Lina , Vancouver, Canada

Disliked: Cleanliness, staff & service, room comfort
Extremely rude staff...
Hi there, :) I'm going to share my disappointing experience at this residence. I forgot to turn off the lights of my room one day and the next day the lady who is the wife of the owner came to my room with a very unpleasant tone of voice and very bad attitude complaining about why I left lights on. I explained to her that I forgot. :( That was my last day of my stay and she kicked me out of her home asking a few times when I was going to leave; I responded that I was ready to leave at the check out time which was 11am. The husband is very nice and kind person but he wasn't there on my last day so he could not do anything about her wife's behavior. Thanks!
Stayed 6 nights in Nov 2017

8/10 Good

Darell, Louisiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and quiet. Fair according to price
It was relaxing and quiet. While in Cancun, I spent almost all of my time visiting the surrounding attractions: Tulum, Playa del Carmen, Puerto Morelos, Playa Delfines, Isla Mujeres, Mercado 28, and some others, so I only slept at Residencia los Encantos. Nevertheless, they have a nice pool.
Stayed 5 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place. Friendly owner. We liked it a lot.

2/10 Terrible

Arlenka

Business traveler
Disliked: Staff & service, property conditions & facilities
Fraude
El lugar es una casa aparentemente abandonada, estuve afuera del lugar por más de 2 horas, el lugar oscuro en pésimas condiciones, estuve llamando y no contestaron a pesar de realizar más de 10 llamadas. Me comunique con los de la aplicación y van a revisar mi caso, y en 5 días hábiles me dan el estatus. Ya que el servicio no es reembolsable. NO RENTAR ESTE LUGAR!!
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en excelentes condiciones, personal muy amabke
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Guter Zwischenstopp- Ankunft nicht in der Nacht
Obwohl eine 24 Stunden Rezeption angegeben wird und wir uns per Mail und SMS nochmals rückversichert hatten, standen wir mitten in der Nacht vor einem verschlossenen, finsteren Haus. Nur nach längerem verzweifelten Betätigen des Türklopfers erschien jemand. Wir wurden dann kurz aber sehr freundlich empfangen. Das Zimmer war eher klein aber nett und sauber. Sehr schön fanden wir die Gemeinschaftsküche in der wir uns morgens Kaffee machen konnten. Toll wäre ein Taxiabholdienst, denn unser Taxifahrer ist nachts über eine halbe Stunde durch Cancun geirrt obwohl die Unterkunft eigentlich sehr nahe am Flughafen liegt.
Stayed 1 night in Aug 2017

10/10 Excellent

Yoly, CDMX

Liked: Staff & service, room comfort
MUY BUENA
LA ESTANCIA ESTUVO MUY BIEN PORQUE ESTA MUY CERCA DE LAS ACTIVIDADES QUE TENIAMOS, EL PERSONAL AMABLE Y SIEMPRE DISPUESTO A AYUDAR.
Stayed 4 nights in Jul 2017