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Oasis Palm - All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oasis Palm - All Inclusive

Children's activities
On the beach, white sand, beach umbrellas, beach towels
Children's activities
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Children's theme room

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • All inclusive
    All inclusive
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Spa
    Spa

Explore the area

Map
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500
  • Escénica Tower
    3 min walk
  • Langosta Beach
    7 min walk
  • Playa Tortugas
    11 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    23 min drive

Room options

View all photos for Standard Room (Non Refundable)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room (Non Refundable)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Standard

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Family

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Superior

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
Front of property
Grand Oasis Palm - All Inclusive
Pool
All inclusive
Spa
Kids pool
3.3 out of 5, (1004)
The price is $214
per night
$268 total
includes taxes & fees
Dec 5 - Dec 6
Grand Oasis Palm - All Inclusive

About the neighborhood

Cancun

Located in Cancun (Zona Hotelera), Oasis Palm - All Inclusive is within a 15-minute walk of Langosta Beach and Playa Tortugas. .This all-inclusive property is 6 mi (9.7 km) from La Isla Shopping Mall and 5.1 mi (8.2 km) from Ultramar Ferry Puerto Juárez.

What's nearby

  • Langosta Beach - 7 min walk - 0.4 miles
  • Playa Tortugas - 11 min walk - 0.6 miles
  • Puerto Cancun Marina Town Center - 3 min drive - 2.1 miles
  • Tortuga Beach - 6 min drive - 2.6 miles
  • La Isla Shopping Mall - 10 min drive - 6.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Carnitas Michoacán - ‬8 min walk
  • ‪Silk City - ‬6 min walk
  • ‪Los Chachalacos - ‬8 min walk
  • ‪Sirenas Raw Bar - ‬6 min walk
  • ‪Beach Bar - ‬7 min walk

About this property

Oasis Palm - All Inclusive

Beachfront property with calming spa services
Oasis Palm - All Inclusive offers 214 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has 4 treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 214 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as coffee/tea makers and blackout drapes/curtains.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a waterslide, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

You can enjoy a meal at Sisal Buffet serving the guests of Oasis Palm - All Inclusive, or stop in at the snack bar/deli. Need to unwind? Take a break with a tasty beverage at one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Sisal Buffet - Onsite buffet restaurant.
Piratas del Caribe(niños) - Onsite theme restaurant. Open daily.
Los Agaves - Onsite restaurant. Open daily.
Dos Lunas - Onsite restaurant. Open daily.
La Bamba - Onsite restaurant. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Fitness facilities
Volleyball
Golf green fees

Lessons/classes/games

Bartending
Cooking
Language

Entertainment

Onsite entertainment and activities
Access to offsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dos Lunas
  • La Bamba
  • Los Agaves
  • Piratas del Caribe(niños)
  • Sisal Buffet

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Volleyball
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 30 per stay for guests under 26 years old
  • Sanitation services: USD 4.57 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit

Property is also known as

All Inclusive Oasis
Oasis Palm
Oasis Palm All Inclusive
Oasis Palm All Inclusive All-inclusive property Cancun
Oasis Palm Cancun
Palm Oasis
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Resort Cancun
Oasis Palm Hotel Cancun
Oasis Palm All Inclusive
Oasis Palm Inclusive Inclusive
Oasis Palm - All Inclusive Cancun
Oasis Palm - All Inclusive All-inclusive property
Oasis Palm - All Inclusive All-inclusive property Cancun

Reviews

6.8
Rating 10 - Excellent. 298 out of 1002 reviews" "
Rating 8 - Good. 217 out of 1002 reviews" "
Rating 6 - Okay. 184 out of 1002 reviews" "
Rating 4 - Poor. 135 out of 1002 reviews" "
Rating 2 - Terrible. 168 out of 1002 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

LUZMILA

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Pillows were dirty and unconfortable.no air condition in the lobby. Huge lines on restaurants. Etc
Stayed 4 nights in Aug 2024

8/10 Good

Sami

Traveled with family and small children
Liked: Amenities
All services
Stayed 9 nights in Aug 2024

2/10 Terrible

ahmad

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad service hotel not clean at all
Stayed 3 nights in Aug 2024

4/10 Poor

Katey

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Outside the resort was wonderful but the inside of the hotel room had horrible smell. Smell like sewage or mold, especially the bathroom. The room was old and felt disgusted. We had little to no cold water for shower, we told them, the maintenance came he said it was normal. Even though we upgraded the room it still smells the same. Not going back to Oasis Palm.
Stayed 5 nights in Aug 2024

4/10 Poor

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Miguel Angel Blanco

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Hotel rooms needs to be renovated . Long waiting time to eat in the restaurant and they only have 2, one wich is only pasta and pizza and the other one is a buffet, Also they dont have lot of parking. Services is not the same that it use to be before.
Stayed 5 nights in Aug 2024

4/10 Poor

Cameron

Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Hend

Traveled with family
Liked: Amenities
I loved the resort. My kids enjoyed the white sand and clear water. The staff were extra nice. Totally family-friendly.
Stayed 4 nights in Jul 2024

2/10 Terrible

Alejandro

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one bartender all day in the Beach bar for hundreds of people. Super long waits to get a drink and super long waits for the buffet's. Also made us wait to check in till 4 PM when it's supposed to be 3 PM. Poor management at its finest. Will never be going back. Elevators are extremely hot. Some of them not working.
Stayed 2 nights in Jul 2024

4/10 Poor

MICHELE, Uhrichsville

Traveled with family
Disliked: Amenities, property conditions & facilities
We booked this last minute when our trip to Punta Cana was canceled. We’ve been to Riviera Maya multiple times, Aruba multiple times, Jamaica and Curaçao. This was by far the worst resort we’ve stayed at. Mostly due to the last minute booking and not looking it up prior. Our fault. Rooms are very dated, food was terrible, service in the restaurants was decent. There are two sides to this resort… research that before you go. We were treated like peasants on the Oasis Palm side. It was terrible. Minimal dinner choices, you can’t use the pools or services on the other side, but they can come over to this side and hog up the sushi bar, drinks, our pool space, etc. I would never stay here again. Plus side: beach here was clean and water was perfection and I love how it sat on the bay near transportation. It was fun watching all of the boats come and go all day. We took a day trip to Isla Mujeres and the water there was stunning… and we’ve seen some pretty amazing water in our travels.
Stayed 5 nights in Jul 2024

8/10 Good

Todd Alan

Traveled with family
Liked: Cleanliness, staff & service
It was good value.
Stayed 5 nights in Jul 2024

6/10 Okay

Aghogho

Traveled with family and small children, Traveled with family
Liked: Staff & service
The restaurant particularly 'the hacienda' I think more should be done to keep the birds outside. No one wants to see a bird eating from a buffet tray meant for people. Not the best in terms of hygiene.
Stayed 7 nights in Jul 2024

2/10 Terrible

Rami

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor air conditioner is this hotel, in the room is a little bit better - just a little! mini bar working poor, the closing cabinet was broken and we got a really dirty room, there was a technical problem with the drainage system in the shower during the flow of water, a terrible smell of sewage came up, the same situation with the sink next to it.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment almost daily. Good food. Tours available. Beautiful room views ...peaceful time . Attentive staff and caring front desk .
Stayed 7 nights in Jul 2024

4/10 Poor

Amanda

Disliked: Cleanliness, property conditions & facilities
Stayed 10 nights in Jun 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Thomas-Jess

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families with younger children.
Stayed 7 nights in Jun 2024

2/10 Terrible

Alen

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I would not want my worst enemy staying at this place , stay away - stay away!!!!
Stayed 3 nights in Jul 2024

6/10 Okay

Emily

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

Jacqueline

Stayed 5 nights in Jun 2024

6/10 Okay

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Norma

Liked: Cleanliness, property conditions & facilities
Stayed 12 nights in Jun 2024

2/10 Terrible

Karwan

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is advertised as being a luxury property but that is far from it. Here is our experience at this hotel. 1. Food- The staff that cooks the food does not wear gloves. Bear hands on the grill laying out chicken. 2. Check in process could improve by moving at a reasonable pace. It takes 20-30 minutes to check in besides waiting in line. 3. The restaurants require reservations that open up at 7:30 am and get filled right away so you must be fast and wake up early. Many of the restaurant cost additional not advertised 4. Staff: they don’t seem happy and hardly greet people. The ladies at the coffee shop were always sweet but reception/information desk seemed like they wanted to avoid people. 5. Pools: pools are over crowded and dirty. You can only use the Oasis palm pool. If you want to use the Grand Oasis pool you have to pay. 6. Safety box: broken in our room. Asked for another, never got one. 7. Rooms: rooms are clean but everything is outdated from the 90’s. Towels were old and ripped. Had to ask for blankets 3 times till we got some. They had large wholes in them. 8. Service: no room service. Can’t take food to your room for your kids. 9. House keeping: they will not clean your room unless you call 2-3 times for them. 10. Arcade: only half work 11. Kids club: again very slow process to check in your kids. Hidden. 12. Shows/entertainment: shows start at 9 PM and 10 PM. Most kids are asleep then. Been to Cancun over 7 times, worst experience.
Stayed 4 nights in Jun 2024

10/10 Excellent

christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024