When you stay at this aparthotel in Akumal, you'll be near the beach, within a 10-minute drive of Akumal Beach and Xel-Há Park. .This beach aparthotel is 7 mi (11.2 km) from Dos Ojos Cenote and 11.5 mi (18.6 km) from Tulum National Park.
Sand beach and a 24-hour fitness center, near Akumal Beach
Air-conditioned accommodations at this aparthotel offer hair dryers. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.
Bathrooms include showers. This Akumal aparthotel provides complimentary wireless Internet access.
Guests can play rounds at the 27-hole golf course. An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and massages.
Make yourself comfortable in this air-conditioned apartment, featuring a kitchen with a full-sized refrigerator/freezer and an oven. Complimentary wireless internet access is available to keep you connected.
While the golfer in the family is out on the course, try one of the other recreational amenities offered, such as an outdoor pool or a 24-hour fitness center. This aparthotel also features concierge services, gift shops/newsstands, and a picnic area. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Grab a bite to eat at one of the aparthotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
The front desk is staffed during limited hours. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
This aparthotel has 4 restaurants on site.
Languages
English, French, Spanish
Property amenities
Beach
Sandy beach nearby
Beach club (surcharge)
Beach loungers
Free beach shuttle
Pool/Spa
Outdoor pool
Sports massages
Internet
Available in the apartment: Free WiFi
Parking and transportation
Free beach shuttle
Car required
Free self parking on site
Family friendly
Children's pool
Kitchen
Cookware, dishware, and utensils
Dishwasher
Full-sized refrigerator/freezer
Microwave
Oven
Stovetop
Toaster
Dining
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 400 for adults and MXN 200 for children
4 restaurants
A coffee shop/cafe
Bedrooms
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV
Outdoor areas
Barbecue grill
Picnic area
Terrace
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Smoke-free property
Services and conveniences
Concierge services
Gift shop/newsstand
Limited-hour front desk
Tour and ticket assistance
Things to do
24-hour gym
27-hole golf course
Beach club
Children's pool
Golf carts
Golf clubhouse
Golf clubs/equipment
Golf lessons
Pro golf shop
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MXN 250 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately MXN 400 for adults and MXN 200 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property
Terrazas Apartments by Bahia Principe Aparthotel Akumal
Terrazas Apartments by Bahia Principe Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 11 out of 19 reviews" "
10 - Excellent
11
Rating 8 - Good. 5 out of 19 reviews" "
8 - Good
5
Rating 6 - Okay. 3 out of 19 reviews" "
6 - Okay
3
Rating 4 - Poor. 0 out of 19 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 19 reviews" "
2 - Terrible
0
9.2/10
Cleanliness
7.6/10
Staff & service
8.6/10
Amenities
9.4/10
Property conditions & facilities
Reviews
8/10 Good
Verified traveler
Traveled with group
Feb 26, 2020
Liked: Cleanliness, amenities
Very nice apartment and well communicated and quiet area. It could have better ammenities in the kitchen like dish detergent, napkins and purified water!
It is very private and peaceful. Pool area is really great and condo is finished well. Kitchen is lacking in basics like dish soap, tea towels and paper towels. Best to pack some. All appliances and electronics directions are in Spanish only, no English. Wifi is excellent.
Great condo, tons of room and very comfortable. Issues with the room were corrected immediately. As everyone has mentioned, it is best if you have a car rental to get around the property and Tulum / Playa...
Beautiful apartment near the swimming pool in a lovely gated community. We arrived quite late, but the gate security escorted us to the main hotel counter, where our key was waiting. Pro tip: Pay in advance online if you think you’ll arrive late in the day. Smooth sailing!
Really wanted to like this place but found it mediocre. This apartment is part of a larger resort complex but on the other side of the busy road from the beach. As residents of the apartments, you can use the beach and club house but without the perks of being an exclusive guest. We could not figure out how to pay for anything since they said we did not have a house account. We paid for an overpriced buffet dinner which was pretty bad - unhealthy American food with no substance. We paid for a bottle of wine and although it was listed as $28 USD, the waiter and manager wanted to charge us $40 since they translated it to pesos and back to dollars at two unfavorable exchange rates. The manager stood over us with a walkie talkie for 5 minutes talking to someone else trying to sort it out before my husband jumped in and said it was inappropriate to rude to us and everyone around us. They finally admitted their mistake. The apartment was clean but was musty. We won’t stay again. Nicest person was at the beach hut who spoke to us not a member of staff but just as a local resident.
This is a private property, not resort living if you’re planning on staying here. It’s connected to the resort but you have access to it without the all inclusive feature but you can go to the clubhouse and purchase day passes. If you want privacy with your own pool & quiet time then this is the place to be. Also if you want to explore the city & not be tied down to a resort I suggest you stay here.
Verified traveler
Stayed 5 nights in Oct 2018
10/10 Excellent
jorge luis
Traveled with family
Jan 7, 2021
Liked: Cleanliness, room comfort
Recomendable muy buena calidad va precio si volvería
Si llegas despues de las 6 no puedes entrar. Nosotros perdimos la llave el sabado y la persona que se quedo de noche que hacia cuentas, no nos queria ayudar por que "el no estaba para eso" solo para hacer cuentas. Despues nos que nos dio la llave, nos dio la de otra habitacion. Hay que caminar del check in al apartamento 15 minutos por una calle oscura.
Bodde 3 nätter på Terrazas apartments Bahia i Akumal. Fina fräscha lägenheter men hela toasitsen nerkissad till vår bedrövelse. Vi valde hotellet med anledning till det äventyrsbad det visar på sina bilder. Denna bild tillhör ett hotell som vi inte ens hade tillträde att vara på. Påpekade detta för ansvarig och han bad så mkt om ursäkt och skulle genast ändra på hotels (vilket fortfarande inte är gjort ) detta framgår inte nånstans, inte heller i det finstilta att vi inte skulle ha tillgång till badet med rutschkanor. Vi bokade 3 nätter för vår son som är 2,5 år och ansvarig gav oss som kompensation inträde till hotellet för att få använda just badet, tackade först nej eftersom kl var över 16 dagen innan avresa och vi hade andra planer men han kunde inte kompensera oss på annat sätt så vi ändrade våra planer och åkte dit,när vi kom dit så fick vi ändå inte bada för han var för liten. Fult att använda sig av bilder som överhuvudtaget inte har med själva boendet att göra och sen spela förvånad när det påpekas men ändå inte gör något åt saken
/Magdalena
aucune indication ou récupérer les clef pour le condo, information reçu pour le fonctionnement de l'emplacement trop rapide et manquant . Coffre de sécurité non fonctionnel, et personne ne nous a aidé pour régler le problème
Beautiful resort, clean, modern, spacious apartments with everything you need to make your vacations comfortable. We travelled with little kids so having the apartment next to the swimming pool was a big plus! Highly recommended!