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Room type Options Nightly price Book
Deluxe Ocean 2 Queen Beds - Room Only
Room with view
538 square feet
2 Queen Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Deluxe 1 King Bed - All Inclusive
538 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Deluxe Ocean 2 Queen Beds - All Inclusive
Room with view
538 square feet
2 Queen Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe 1 King Bed - Room Only
538 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Deluxe 2 Queen Beds - Room Only
538 square feet
2 Queen Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Two Bedroom Ocean View - All Inclusive
Room with view
1689 square feet
1 King Bed, 2 Queen Beds and 1 Double Murphy Bed
Room sleeps 6 guests
(up to 4 children)
Select dates to see price
Deluxe Ocean 1 King Bed - All Inclusive
Room with view
538 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
One Bedroom Garden View - All Inclusive
1152 square feet
1 King Bed and 1 Double Murphy Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Deluxe Ocean 1 King Bed - Room Only
Room with view
538 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
One Bedroom Garden View - Room Only
1152 square feet
1 King Bed and 1 Double Murphy Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Two Bedroom Garden View - Room Only
1689 square feet
1 King Bed, 2 Queen Beds and 1 Double Murphy Bed
Room sleeps 6 guests
(up to 4 children)
Select dates to see price
Two Bedroom Ocean View - Room Only
Room with view
1689 square feet
1 King Bed, 2 Queen Beds and 1 Double Murphy Bed
Room sleeps 6 guests
(up to 4 children)
Select dates to see price
Two Bedroom Garden View - All Inclusive
1689 square feet
1 King Bed, 2 Queen Beds and 1 Double Murphy Bed
Room sleeps 6 guests
(up to 4 children)
Select dates to see price
Deluxe 2 Queen Beds - All Inclusive
538 square feet
2 Queen Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
One Bedroom Ocean View - All Inclusive
Room with view
1152 square feet
1 King Bed and 1 Double Murphy Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
One Bedroom Ocean View - Room Only
Room with view
1152 square feet
1 King Bed and 1 Double Murphy Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury resort on the beach, with 5 outdoor swimming pools

Popular property highlights

Free valet parking
Free WiFi
Laundry facilities
Smoke-free property
Grocery/convenience store

When you stay at Elite Vacation Club in Punta Sam, you'll be on the beach, within a 10-minute drive of Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club. This beach resort is 5.3 mi (8.5 km) from North Beach and 10.3 mi (16.6 km) from Tortuga Beach.

Make yourself at home in one of the 415 individually decorated guestrooms, featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Flat-screen televisions are provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools and a 24-hour fitness center. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at La Casona STK, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 5 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Elite Vacation Club are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Water activities

  • Kayaking

Land activities
  • Fitness facilities
  • Volleyball
  • Kids club

Lessons/classes/games
  • Aerobics
  • Yoga

Entertainment

  • Onsite entertainment and activities

Not included

  • Spa/beauty facilities and services
  • Gratuities

  • Kayaking included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • 24-hour room service
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • A la carte dining included
  • Kids club included
  • Gratuities not included
  • Fitness facilities included
  • Volleyball included
  • All available beverages included
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included

Hotel Amenities

Some rates at Elite Vacation Club are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Elite Vacation Club you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 5 bars/lounges and a beach bar. Wireless Internet access is complimentary. This luxury resort also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Complimentary self parking and valet parking are available on site.

Elite Vacation Club is a smoke-free property.

  • Children's games
  • Coffee/tea in common areas
  • Number of outdoor pools - 5
  • Elevator
  • Elevator door width (inches) - 47
  • Number of bars/lounges - 5
  • Elevator door width (centimeters) - 120
  • Full-service spa
  • Number of beach bars - 1
  • 24-hour front desk
  • Beach umbrellas
  • Spa treatment room(s)
  • Free beach cabanas
  • Porter/bellhop
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free self parking
  • Beach sun loungers
  • Dry cleaning/laundry service
  • Free WiFi
  • Free valet parking
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Children's pool
  • Terrace
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 6
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Laundry facilities
  • Beach towels
  • Total number of rooms - 415
  • 24-hour fitness facilities
  • Accessible airport shuttle
  • Number of floors - 9
  • Number of buildings/towers - 3
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 5
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Wireless internet access

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Italian

Parking

Free self parking , Free valet parking

Room Amenities

Elite Vacation Club offers 415 accommodations with minibars and espresso makers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Television
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Espresso maker
  • Room service (24 hours)
  • In-room climate control (air conditioning)
  • Premium bedding
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • Down comforter
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • TV size: 50
  • Furnished balcony
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Window screens

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

La Casona STK - This steakhouse serves dinner only.

Davino Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.

Zama Restaurant - This restaurant serves lunch and dinner. Open daily.

Legend - This sports bar specializes in Japanese cuisine and serves dinner only. Open daily.

Caprichos - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking on site
  • Beach volleyball on site

Spa Services

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchairs available on site

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 4:00 PM

Minimum check-in age is: 25

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Long-term renters welcome

Safety features at this property include a security system and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Long-term renters welcome

Security system

Debit cards not accepted

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Smoke detector

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 0 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Elite Vacation Club Resort
  • Elite Vacation Club Punta Sam
  • Elite Vacation Club All Inclusive
  • Elite Vacation Club Resort Punta Sam

We should mention

Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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