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Sunscape Puerto Vallarta Resort & Spa All Inclusive

3.5 star property

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Photo gallery for Sunscape Puerto Vallarta Resort & Spa All Inclusive

4 restaurants, breakfast, lunch, dinner served; Mexican cuisine
4 bars/lounges, swim-up bar, poolside bar, beach bar
Breakfast area
Outdoor pool, pool umbrellas, sun loungers
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
$392
$324 nightly
$392 total
Total with taxes and fees
Mar 22 - Mar 23

Explore the area

View in a map
Puerto Vallarta
  • Place, La Isla
    ‪5 min walk‬
  • Place, Hotel Zone Beach
    ‪10 min walk‬
  • Place, Cruise Ship Terminal
    ‪3 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Resort View Double

View from room

Deluxe Resort View Double

  • Garden view
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Resort View King

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Resort View King

  • Garden view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Kids Garden View

Deluxe Family Kids Garden View | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Family Kids Garden View

  • Garden view
  • 388 sq ft
  • Sleeps 4

View all photos for Deluxe Junior Suite Bay View Double

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Junior Suite Bay View Double

  • Ocean view
  • 674 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Sun Club Romantic Ocean Front

Sun Club Romantic Ocean Front | In-room safe, iron/ironing board, free WiFi, bed sheets

Sun Club Romantic Ocean Front

  • Bay view
  • 674 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Junior Suite Ocean Front Double

In-room safe, iron/ironing board, free WiFi, bed sheets

Sun Club Junior Suite Ocean Front Double

  • Bay view
  • 674 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Sun Club Junior Suite Ocean Front King

Sun Club Junior Suite Ocean Front King | In-room safe, iron/ironing board, free WiFi, bed sheets

Sun Club Junior Suite Ocean Front King

  • Ocean view
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Partial Ocean View King

  • Partial sea view
  • 340 sq ft
  • Sleeps 2

View all photos for Deluxe Partial Ocean View Double

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Partial Ocean View Double

  • Partial sea view
  • 340 sq ft
  • Sleeps 4

View all photos for Sun Club Romantic Ocean Front With Terrace

Sun Club Romantic Ocean Front With Terrace | In-room safe, iron/ironing board, free WiFi, bed sheets

Sun Club Romantic Ocean Front With Terrace

  • Ocean view
  • 674 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • All inclusive
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  • Free WiFi
3.4 out of 5, 887 reviews
$216 nightly
The price is $261
Mar 16 - Mar 17
Total with taxes and fees
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About the neighborhood

Puerto Vallarta

Located in Puerto Vallarta (Hotel Zone), Sunscape Puerto Vallarta Resort & Spa All Inclusive is within a 5-minute walk of La Isla and within 2 minutes by car from Cruise Ship Terminal..This all-inclusive property is 2.3 mi (3.6 km) from Malecon and 3.1 mi (5 km) from Playa de los Muertos.

What's nearby

  • Plaza Caracol - 3 min walk - 0.2 miles
  • La Isla - 5 min walk - 0.3 miles
  • Hotel Zone Beach - 10 min walk - 0.6 miles
  • Playa Las Glorias - 19 min walk - 1.0 mile
  • Cruise Ship Terminal - 3 min drive - 1.5 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 16 min drive

Restaurants

  • ‪Food Park PV - ‬3 min walk
  • ‪La Vaca Argentina - ‬4 min walk
  • ‪Deli Express - ‬3 min walk
  • ‪La Leche - ‬1 min walk
  • ‪La Trattoria - ‬6 min walk

About this property

Sunscape Puerto Vallarta Resort & Spa All Inclusive

Sunscape Puerto Vallarta Resort & Spa All Inclusive offers 340 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Stay in one of 340 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Enjoy a range of recreational amenities, including a complimentary water park, outdoor tennis courts, and an outdoor pool. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at World Café, one of the property's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
World Café - This poolside buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Tiki Taco - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Da Mario - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Sea Side Grill - This poolside family restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Rendevous Bar - Onsite bar. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Da Mario
  • Rendevous Bar
  • Sea Side Grill
  • Tiki Taco
  • World Café

Things to do

  • 2 outdoor tennis courts
  • Air hockey
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Books
  • Children's pool
  • Foosball table
  • Free children's club
  • Free water park
  • Games
  • Gym
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Grab bar in shower (35 inches high)
  • Handrails in stairways (35 inches high)
  • Magnifying mirror
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sunscape Puerto Vallarta Resort All Inclusive
Sunscape Puerto Vallarta
Sunscape Puerto Vallarta Resort
Sunscape Puerto Vallarta Incl
Sunscape Puerto Vallarta All Inclusive
Sunscape Puerto Vallarta Resort Spa
Sunscape Puerto Vallarta Resort All Inclusive
Sunscape Puerto Vallarta All Inclusive
Sunscape Puerto Vallarta Resort Spa All Inclusive
Sunscape Resort All Inclusive
Sunscape Puerto Vallarta Resort Spa
Sunscape All Inclusive

Sunscape Puerto Vallarta Resort & Spa All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 281 out of 1002 reviews
Rating 8 - Good. 249 out of 1002 reviews
Rating 6 - Okay. 194 out of 1002 reviews
Rating 4 - Poor. 131 out of 1002 reviews
Rating 2 - Terrible. 147 out of 1002 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
I had the most pleasant and courteous staff during my visit. I had to make some changes and they were very accommodating. Lupita and Diego were very professional and helpful at the front desk but truth to be told, everyone I encountered, from housekeeping to the restaurant staff were very polite. Thank you!
Stayed 3 nights in Dec 2025

10/10 Excellent

michelle

Stayed 3 nights in Aug 2025

6/10 Okay

David

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Room was nice clean view was good what is showed staff and cleaners are nice 5 restaurants 2 open Food was bland all tasted the same went to Italian restaurant wanted extra money for wine and food was the same bland deserts where not bad breakfast was Buffett but omelette was made in front of you which was good not much for lunch until 130 before that food truck hot dogs and hamburgers and potato chips ehhhh need to get down to beach early if you want a lounger after 10 no space to sit by pool or beach booze was good whatever you want tasted good rooms are quiet
Stayed 4 nights in Nov 2025

10/10 Excellent

Alpha Pajarillo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

6/10 Okay

Denise

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The kids pool with multiple water slides was great! Our 3 1/2 yr old spent so much time there and had a blast. Overall the food is okay, the main buffet has a variety but lack luster. The lunch time snack shack is very basic. If you’re a foodie avoid this resort otherwise it’s fine.
Stayed 5 nights in Nov 2025

6/10 Okay

Eric

Traveled with family and small children, Traveled with family
Liked: Amenities
Room smelt of mold, buffet was pretty much the same all week, front desk staff very helpful, lots of locals at this resort, kids club was very good would I go back probably not still had a great time, 5th time in puerto Vallarta. It’s a 3.5 star or low 4 star
Stayed 7 nights in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

6/10 Okay

Maria Elena

Stayed 3 nights in Oct 2025

10/10 Excellent

Elian

Stayed 5 nights in Oct 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place to stay , but food terrible..
Stayed 6 nights in Oct 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

2/10 Terrible

Ofelia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

2/10 Terrible

Jashua

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Immediately upon arriving on Sunday we encounter issues with our room. It was not clean, counter was dirty, sliding door didn't have a handle to open it, our room was given to me under someone else's name, my name was under another room, our ac was not cooling down, our shower was not working properly, the pool had broken tile and my husband cut his toe, when he told the lifeguard he just gave him a band-aid, our backs hurt because our mattress was bowed. When asked if they had any channels in English the answer was you should’ve paid to stay at Secrets Resorts, they have English there. We kept calling the front desk for all this issues. On Thursday we were told we had to talk to Concierge, this is 5 days after we had arrived. Concierge exchanged the mattress, offered VIP lounge (not worth our hassle) gave us 4 chocolate covered strawberries and room service but when we called for room service, they told us we had to go to the front desk to pick it up. Since day 1 we wanted to be moved to another room but because I booked through Expedia, I had to request it through them. I also reached Expedia, they told me the hotel had offered me a Junior suite and when I tried to explained to them the situation about the mix up on the names Expedia wouldn't listen refused to helped me believing the hotel and even though we paid for insurance for our reservation, they said we have to take it up with our insurance and call them directly.
Next to elevator area
Lonnti
Found our door ajar
Lobby
Stayed 7 nights in Oct 2025

10/10 Excellent

brianda

Stayed 4 nights in Sep 2025

10/10 Excellent

Alex

Stayed 1 night in Sep 2025

2/10 Terrible

Arturo

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, needs many upgrades and pictures make place look a lot nicer
Stayed 3 nights in Sep 2025

6/10 Okay

Jorge, San Ysidro

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Very nice staff. Hotel was nice but had a flying visitor in are room
Stayed 1 night in Sep 2025

10/10 Excellent

Olga Leticia

Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

ugochukwu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfactory
Stayed 4 nights in Aug 2025

10/10 Excellent

Adaku

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Nice resort, enjoyed my stay however, rooms are in need of renovation.
Stayed 5 nights in Aug 2025

8/10 Good

EDUARDO, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff, diligently working to upkeep the resort. The grounds were beautiful, a clean pool, the food was good, rooms were Ok.
Stayed 4 nights in Aug 2025

6/10 Okay

Denise

Stayed 5 nights in Aug 2025

6/10 Okay

Edgar Genaro

Traveled with family and small children
Liked: Staff & service, amenities
Kidds friendly
Stayed 5 nights in Aug 2025

8/10 Good

Janica Armanda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Food is great and pleasant, staff are friendly and helpful. The only inconvenience is the elevators, specially in the morning the elevators are busy there is a long wait.
Stayed 4 nights in Aug 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025