Sheraton Buganvilias Resort & Convention Center

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Buganvilias Resort & Convention Center

2 outdoor pools, pool umbrellas, sun loungers
Meeting facility
On the beach, sun loungers, beach umbrellas, beach towels
6 restaurants, breakfast, lunch, dinner served; Mexican cuisine
6 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Hot Tub
  • Spa
  • Pet friendly

Explore the area

Map
Blvd. Francisco Medina Ascencio No. 999, Zona Hotelera Las Glorias C.P., Puerto Vallarta, 48333
  • Playa Las Glorias
    5 min walk
  • Camarones Beach
    9 min walk
  • Hotel Zone Beach
    15 min walk
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    17 min drive

Room options

Deluxe Room, 1 King Bed, Terrace, Garden View

  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Terrace, Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Terrace, Garden View

  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Signature Room, 1 King Bed, Non Smoking

  • 430 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Terrace, Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Signature Room, 2 Double Beds, Non Smoking

  • 430 sq ft
  • Bay view
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Garden View, Ground Floor

  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Garden View, Ground Floor

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Puerto Vallarta

With a stay at Sheraton Buganvilias Resort & Convention Center, you'll be centrally located in Puerto Vallarta, within a 5-minute drive of Malecon and Cruise Ship Terminal. .This beach resort is 0.3 mi (0.4 km) from Bay of Banderas and 1.9 mi (3.1 km) from Playa de los Muertos.

What's nearby

  • Playa Las Glorias - 5 min walk
  • Malecon - 2 min drive
  • La Isla - 3 min drive
  • Cruise Ship Terminal - 4 min drive
  • Playa de los Muertos - 10 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 17 min drive

Restaurants

  • ‪Birrieria los Robles - ‬4 min walk
  • ‪Nine Ninety 9 - ‬3 min walk
  • ‪Cafe Por Favor - ‬5 min walk
  • ‪Sheraton Lobby Bar - ‬1 min walk
  • ‪El Patron - ‬3 min walk

About this property

Sheraton Buganvilias Resort & Convention Center

Luxury resort on the beach, with 2 outdoor pools
Sheraton Buganvilias Resort & Convention Center offers 473 accommodations with minibars and espresso makers. Select Comfort beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor tennis courts and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 473 guestrooms featuring minibars and flat-screen televisions. Your Select Comfort bed comes with premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a health club. Additional features at this resort include wireless internet access (surcharge), concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at La Villita, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available daily from 11 AM to 1:00 PM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Vallarta? This resort has 16146 square feet (1500 square meters) of space consisting of conference space and 3 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 11 AM and 1:00 PM.
La Villita - Overlooking the ocean and garden, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Las Gaviotas - This fine-dining restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Sheraton Buganvilias Resort & Convention Center are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 105 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 105 per day)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 11:00 AM to 1:00 PM for a fee: MXN 463 for adults and MXN 463 for children
  • 4 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Villita
  • Las Gaviotas

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Sauna
  • Shopping mall
  • Spa tub
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,146 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Phone accessibility kit
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 13 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 476 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 463 for adults and MXN 463 for children
  • Fee for in-room wireless internet: MXN 105 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 105 per day (rates may vary)
  • Pet fee: MXN 476 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Buganvilias
Buganvilias Resort
Buganvilias Sheraton
Sheraton Buganvilias
Sheraton Buganvilias Puerto Vallarta
Sheraton Buganvilias Resort
Sheraton Buganvilias Resort Puerto Vallarta
Puerto Vallarta Sheraton
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Buganvilias Resort And Convention Center
Sheraton Puerto Vallarta
Sheraton Buganvilias Resort Convention Center
Sheraton Buganvilias Resort & Convention Center Resort
Sheraton Buganvilias Resort & Convention Center Puerto Vallarta

Sheraton Buganvilias Resort & Convention Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 480 out of 1005 reviews" "
Rating 8 - Good. 280 out of 1005 reviews" "
Rating 6 - Okay. 119 out of 1005 reviews" "
Rating 4 - Poor. 67 out of 1005 reviews" "
Rating 2 - Terrible. 59 out of 1005 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ZULMA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice costumer service
Stayed 3 nights in Sep 2024

10/10 Excellent

Efren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great especially the staff. The hotel is very clean and has a great layout. Exit the elevators and the bar is nearby. Come back from a day trip to San Pancho and the bar is conveniently placed between the lobby and the pool. Your partners is taking to long to get ready, no problem, have them meet you at the bar. Loved the place.
Stayed 4 nights in Aug 2024

10/10 Excellent

Joy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gaviotas and the Asian Umai restaurants were great. Had great food and drink recommendations from Juan /Luis in Umai. The Sake drinks , food and desserts were all awesome. Wished we had visited earlier so we could go again to try more dishes. At Gaviotas the lamb was also delicious and definitely recommend. The duck with chapulines was interesting and tasty as well.
Stayed 7 nights in Aug 2024

10/10 Excellent

Kuthula

Stayed 7 nights in Aug 2024

10/10 Excellent

Miriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Rommel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so friendly
Stayed 7 nights in Jun 2024

8/10 Good

Yesenia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service
Stayed 4 nights in Aug 2024

10/10 Excellent

Grisel Carolina Ventura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very good, and the staff is excellent. I wished the beach area was as nice as the hotel, didn’t spent a day on the beach :(
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beautiful, offered many amenities and best of all was the staff! Everywhere I walked around the facility, I was always greeted by employees with a smile and ready to assist.
Stayed 3 nights in Aug 2024

8/10 Good

Brian Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
7 day all-inclusive stay. Best deal, will always elect all inclusive package. Pool bar staff are the best!! Great service. Dining options are well appointed, great food. Not all sites open every day, be aware need reservations for dinner!! They need to update their communications data on which are open what days/times. We went on our 30th anniversary, all dinner sites asked if we were celebrating an event, always told them yes. Got no acknowledgement- Quit asking if you're not going to do anything. Transportation team is awesome and always available to assist. Overall a 4.7 out of 5.
Stayed 6 nights in Aug 2024

6/10 Okay

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff in general were polite and very helpful, but Juan el pollo gordo and Gabriel at the pool were expetional. Rene and Jimena kept all of us very entrained at the pool, they're also amazing. My biggest complain was having to get up early to make dinning reservations. One moring I woke up super early, waited about 30-40 minutes to be old everything was already booked. If the hotel improves their dinning options and no reservations, I would consider coming back.
Stayed 6 nights in Aug 2024

2/10 Terrible

Mark

Disliked: Staff & service, property conditions & facilities
Food was just terrible. Not all restaurants are open everyday and even if they were the food was just that bad.
Stayed 5 nights in Jun 2024

10/10 Excellent

Gloria Stephanie, San Ysidro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho, si volveria, me gustaria que la alberca y los restaurantes de cena cerraran mas noche, pero todo muy bien!
Stayed 4 nights in Jul 2024

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities
The room view.
Stayed 3 nights in Jul 2024

8/10 Good

raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice but one thing was that the beds are two small. The rooms that have the two beds.
Stayed 4 nights in Jul 2024

6/10 Okay

Teresa, Riverbank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First the good, room was fantastic, superb. Pool was amazing. What I didn’t like about the pool area, it had swim up bars and they were overtaken By kids playing… ridiculous that they allow little kids hang out like that at the bar in the pool, took us long to get service, not fun or appropriate . The big complaint is that this is a very high pressure pushy timeshare place , I have a lot to say about that. I will not recommend staying here , you are seen as a $$ and how they can scam you into buying things. Beware. Huge turn off.
Stayed 7 nights in Jul 2024

8/10 Good

Dora Alicia, Benicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Samy, northridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was great , location is good , beautiful view , food was not good even you I was all inclusive still pay for better quality food at the Al caret restaurants
Stayed 5 nights in Jul 2024

10/10 Excellent

Leticia

Liked: Property conditions & facilities, room comfort
Everything was wonderful except I do feel that mattress j Are very uncomfortable first time in 9 years I experienced this. Other than that is been and us my favorite place to relax. Wonderful staff
Stayed 5 nights in Jul 2024

10/10 Excellent

Claudia Selene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! I was a bit hesitant because of the mixed reviews, but my stay was great. The rooms were clean, the staff was very attentive, and the food was good.
Stayed 3 nights in Jul 2024

8/10 Good

Ruben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service.
Stayed 6 nights in Jul 2024

6/10 Okay

Areli

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Issac

Stayed 7 nights in Jun 2024

4/10 Poor

Daniel

Traveled with family
Liked: Amenities
Disliked: Staff & service
Service has gone down. Staff is not very nice and everyone is trying to sell you something-timeshares etc. food was not the best and once again “all inclusive” had options on the menu where you need to pay more to get other items. The nightly rate with the all inclusive isn’t worth it because you could use that money and getting higher quality meals elsewhere.
Stayed 3 nights in Jul 2024