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Krystal Vallarta - All Inclusive

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Vallarta - All Inclusive

4 restaurants, Regional cuisine
Exterior
On the beach
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Terrace/patio

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • All inclusive
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Gym

Explore the area

Map
Av. de las Garzas S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300
  • Hotel Zone Beach
    10 min walk
  • Fogo Brazilian Grill
    1 min walk
  • Puerto Vallarta Bus Terminal
    7 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    11 min drive

Room options

View all photos for Standard Room, Garden View

Standard Room, Garden View | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, Ocean View

  • 44 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Garden View

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Ocean View

  • 44 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, Sea View

  • 431 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Garden View

Standard Room, Garden View | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, Garden View

  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Sea View

  • 431 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puerto Vallarta

With a stay at Krystal Vallarta - All Inclusive in Puerto Vallarta (Hotel Zone), you'll be within a 5-minute drive of Cruise Ship Terminal and Malecon. .This all-inclusive property is 0.1 mi (0.1 km) from Bay of Banderas and 3.8 mi (6.1 km) from Playa de los Muertos.

What's nearby

  • Hotel Zone Beach - 10 min walk
  • La Isla - 11 min walk
  • Puerto Mágico - 11 min walk
  • Cruise Ship Terminal - 14 min walk
  • Malecon - 5 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Porfirio’s - ‬6 min walk
  • ‪Vaca Argentina - Vallarta - ‬6 min walk
  • ‪Outback Steakhouse - ‬6 min walk
  • ‪Tacos Candora - ‬10 min walk

About this property

Krystal Vallarta - All Inclusive

On beach with 3 outdoor pools, near Cruise Ship Terminal
Krystal Vallarta - All Inclusive offers 388 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.
Make yourself at home in one of the 388 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite with Regional cuisine at Aquamarina, one of the property's 4 restaurants. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include a 24-hour front desk and an elevator. Planning an event in Puerto Vallarta? This property has 11819 square feet (1098 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Aquamarina - This buffet restaurant specializes in Regional cuisine. Guests can enjoy drinks at the bar.
Las Velas - This buffet restaurant is located by the pool and specializes in Regional cuisine. Guests can enjoy drinks at the bar. Open select days.
Cinque Terre - This diner specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Kamakura - Onsite theme restaurant. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Aquamarina
  • Cinque Terre
  • Kamakura
  • Las Velas
  • Lobby Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 11,819 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Krystal Vallarta
Krystal Vallarta All Inclusive
Krystal Vallarta - All Inclusive Puerto Vallarta
Krystal Vallarta - All Inclusive All-inclusive property

Krystal Vallarta - All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 133 out of 561 reviews" "
Rating 8 - Good. 131 out of 561 reviews" "
Rating 6 - Okay. 116 out of 561 reviews" "
Rating 4 - Poor. 88 out of 561 reviews" "
Rating 2 - Terrible. 93 out of 561 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Reynaldo

Excellent
Stayed 2 nights in Jun 2024

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was just right, due to, active construction on the property. However, all staff members were superb, especially at the food service areas. Also, walking outside the property is safe and plenty of restaurants nearby and a mall. It was a good stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety and convenience.
Stayed 2 nights in Aug 2024

2/10 Terrible

Liliana

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Deje comentario en el mensaje.
Stayed 5 nights in Aug 2024

8/10 Good

Connor

Traveled with partner
Liked: Cleanliness, staff & service
Went during August and none of the A-La-cart restaurants were open, buffet had very limited selection as well. Everything in the gym was broken. Everything else was good
Stayed 11 nights in Aug 2024

6/10 Okay

Ricardo

Traveled with family
Disliked: Staff & service
I don’t know what they mean when they sale a Felix room. No above that a standard room. Mini bar completely empty
Stayed 4 nights in Aug 2024

8/10 Good

Raya Diamond

Stayed 8 nights in Jun 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Patricia

Traveled with family
Disliked: Amenities, property conditions & facilities
New building is nice but door to balcony not working plug toilet all the time, other areas and restaurants outdated, very dirty beach
Stayed 2 nights in Aug 2024

4/10 Poor

Joel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cheap price is noticable. Good hotel overall but needs work.
Stayed 5 nights in Aug 2024

10/10 Excellent

MONICA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet needs more variety and some improvement.
Stayed 3 nights in Aug 2024

2/10 Terrible

VICTOR, Franklin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel de esta yendo por la coladera.
Stayed 3 nights in Jul 2024

10/10 Excellent

Esmeralda saldana

Traveled with partner
Liked: Amenities
Muy bonito y muy amables
Stayed 3 nights in Jul 2024

10/10 Excellent

Romina Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and friendly. The property was very beautiful and clean. Food was amazing and there were many different options to choose from. Pools and beaches were lovely. Lots of things to do around the property and it is a very walkable area.
Stayed 6 nights in Jul 2024

4/10 Poor

Julien Andre

Traveled with group, Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very tired hotel would not stay here again
Stayed 4 nights in Jul 2024

6/10 Okay

Julien Andre

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Travelocity needs to get updated photos for this property. It looks nothing like the photos online. The pools and beach area were very dirty. The loungers were dirty, the restaurants that were all supposed to be open, were not. Only really saw two open restaurants. One was decent but the one by the pool was questionable. The drinks were unidentifiable ask for a margarita and got mostly Fresca. All the drinks were bad so we just didn’t drink there. Breakfast buffet was good at Aquamarina. Dinner at same was good if it were Mexican food. Rooms were bare minimum but clean. A/C was questionable in some rooms and excellent in others. We had 3 rooms, one was great the other OK and the 3rd we had to go buy a fan and didn’t have a lamp. Overall I would not stay here again as this hotel is very tired. The staff on the other hand was very accommodating and courteous as all Mexican nationals are and which is why I enjoy going to Mexico. Also, the river was next to the hotel. So when it rained in the mountains, the water looked like chocolate in the bay right in front of hotel. It took a couple days to get back to normal. This couldn’t be helped but do not recommend staying at a hotel where the river is close. This was my first trip to Puerto Vallarta, this has not deterred me from coming back. I would just need to choose a newer and all adult hotel closer to if not in Zona Romantica. But I heard there’s a river down that way too but we didn’t see any brown water that way.
Stayed 4 nights in Jul 2024

10/10 Excellent

IRENE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service love the place
Stayed 4 nights in Jul 2024

10/10 Excellent

Juventino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel. Sandra from the front desk helped us a lot, it made the whole experience better.
Stayed 7 nights in Jun 2024

10/10 Excellent

Delma

Liked: Amenities
Clean
Stayed 6 nights in Jul 2024

6/10 Okay

Vianey

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We as family of 5 were very disappointed in our stay. The pool was crowded and had green dirty water. Never pools seats available. Also, was dirty cups and food around the pool area. There was vomit in the pool and no one was there to clean it up. The restrooms by the pool area and restaurants are dirty every time we used them. We won’t stay here ever again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alberto, LAS VEGAS

Stayed 5 nights in Jun 2024

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is awesome! They were so kind and always attentive, loved the pools for the kids the water slide was fun. There was a great variety of food in the buffet and the customer representitive Sandra was so nice and helped us out a lot during our stay A for the work.
Stayed 7 nights in Jul 2024

8/10 Good

Rosa M

Traveled with partner
Liked: Staff & service, amenities
Staff was very friendly. Property needs repairs
Stayed 4 nights in Jun 2024

4/10 Poor

Raquel

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel room walls were leaking and the electrical outlets and lights were flickering as a result. Felt unsafe and we had to move. The WiFi didn’t work for half our trip either. The property was also way older than shown in the pictures. It did not feel like a resort vacation. Expedia advertised 4 restaurants on site and a snack bar which convinced us to pick this resort and spend way extra and buy all inclusive but only 1 restaurant and a snack bar with the same food was available. We would not have spent so much for all inclusive if Expedia had accurate information about the property.

4/10 Poor

Rebecca

Stayed 6 nights in Jun 2024