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Room type Options Nightly price Book
Premium Double Room, 1 King Bed
Room with view
237 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Premium Double Room, 2 Double Beds
Room with view
237 square feet
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Deluxe Double Room, 1 King Bed
Room with view
237 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Deluxe Double Room, 2 Double Beds
Room with view
237 square feet
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Deluxe Double Room, 1 Queen Bed
Room with view
188 square feet
1 Queen Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Art Deco Playa del Carmen hotel in Luis Donaldo Colosio with a rooftop terrace

Popular property highlights

Free self parking
Free WiFi
24-hour front desk
Multilingual staff

With a stay at Terrasse Hotel Playa del Carmen in Playa del Carmen (Luis Donaldo Colosio), you'll be within a 5-minute drive of Playa 88 and Gran Coyote Golf. This hotel is 1.7 mi (2.7 km) from Punta Esmeralda Beach and 4.2 mi (6.7 km) from Playa Xcalacoco.

Make yourself at home in one of the 22 air-conditioned rooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.

Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional features at this Art Deco hotel include complimentary wireless internet access, a communal living room, and tour/ticket assistance.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is available for a surcharge.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Terrasse Hotel Playa del Carmen features an outdoor pool, a rooftop terrace, and spa services. Public areas are equipped with complimentary wireless Internet access. This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. A total renovation of this property was completed in December 2020.

Terrasse Hotel Playa del Carmen has designated areas for smoking.

  • Tile flooring in public areas
  • Coffee/tea in common areas
  • Area rugs in public areas
  • Number of outdoor pools - 1
  • Water dispenser
  • Elevator
  • Rooftop terrace
  • 24-hour front desk
  • Tours/ticket assistance
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Shared microwave
  • Designated smoking areas
  • Beach towels
  • Total number of rooms - 22
  • Number of floors - 6
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Multilingual staff
  • Outdoor furniture
  • Smooth flooring in public areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Free parking nearby

Room Amenities

Terrasse Hotel Playa del Carmen offers 22 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Desk
  • Premium bedding
  • Iron/ironing board (on request)
  • Wireless internet access
  • Blackout drapes/curtains
  • Shower only
  • Digital TV service
  • Free WiFi
  • Down comforter
  • TV size: 55
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Netflix
  • Number of beds 2
  • Soap
  • Shampoo
  • Toilet paper
  • Streaming services
  • Laptop-friendly workspace
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • WiFi speed 500+ Mbps (good for 6+ people or 10+ devices)

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

  • Sports massage
  • Deep tissue massage
  • Swedish massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Property follows sanitization practices of SGS (3rd party expert - Global)

Security system

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Guests must register online prior to arrival

Shield between guests and staff in main contact areas

Guests must provide a copy of their government-issued photo I.D. in advance

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Guest will receive an email before arrival 24 hours

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No cribs (infant beds) available

Guests will receive an email with special check-in instructions

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 24 hours

Hotel Names

  • Terrasse Hotel Spa
  • Terrasse Del Carmen Del Carmen
  • Terrasse Hotel Playa del Carmen Hotel
  • Terrasse Hotel Playa del Carmen Playa del Carmen
  • Terrasse Hotel Playa del Carmen Hotel Playa del Carmen

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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