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Room type Options Nightly price Book
Two Bedroom Master Suite
1367 square feet
1 King Bed, 2 Double Beds and 1 Double Sofa Bed
Room sleeps 5 guests
(up to 2 children)
Select dates to see price
Other room types
One Bedroom Suite
592 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
Select dates to see price

Get an overview of this hotel
Hotel with a 24-hour front desk, steps from Quinta Avenida

Popular property highlights

Free WiFi
Pets allowed
24-hour front desk

With a stay at Sole Suites, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.4 mi (0.6 km) from Mamitas Beach and 0.6 mi (0.9 km) from Playa del Carmen Maritime Terminal.

Make yourself at home in one of the 20 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. 42-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided once per stay.

Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace.

Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Sole Suites features an outdoor pool and complimentary bicycles. Public areas are equipped with complimentary wireless Internet access. This Playa del Carmen hotel also offers a terrace, a front-desk safe, and a porter. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sole Suites has designated areas for smoking.

  • Safe-deposit box at front desk
  • Terrace
  • Number of outdoor pools - 1
  • Elevator
  • Designated smoking areas
  • 24-hour front desk
  • Parking (limited spaces)
  • Porter/bellhop
  • Beach towels
  • Total number of rooms - 20
  • Free WiFi
  • Self parking (surcharge)
  • Pool sun loungers
  • Food and water bowls
  • Litter box

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

Sole Suites offers 20 air-conditioned accommodations with safes and irons/ironing boards. Accommodations offer separate sitting areas. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. 42-inch Smart televisions come with satellite channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • Air conditioning
  • Television
  • Hypo-allergenic bedding available
  • Iron/ironing board
  • In-room safe
  • Kitchenette
  • Ceiling fan
  • Separate sitting area
  • Microwave
  • Cookware, dishware, and utensils
  • Blackout drapes/curtains
  • Shower only
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Stovetop
  • Satellite TV service
  • Free WiFi
  • TV size: 42
  • TV size measurement: inch
  • Housekeeping - once per stay
  • Limited housekeeping
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Number of beds 1
  • Blender
  • Griddle
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Paper towels
  • Wardrobe or closet
  • Toothbrush and toothpaste not available

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Snorkeling nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of MXN 500 per pet, per stay
  • Dogs and cats only
  • 2 total pets
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Pets allowed in specific rooms only

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Debit cards not accepted

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

Gap period enforced between guest stays - 24 hours

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 4000 per stay
  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: MXN 180 per day
  • Pet fee: MXN 500 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Sole Suites Hotel
  • SOLE Suites by GuruHotel
  • SOLE Suites Quinta Avenida
  • Sole Suites Playa del Carmen
  • Sole Suites Hotel Playa del Carmen

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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