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Sugar Sands Beachfront Hotel, a By The Sea Resort

2.0 star property

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Photo gallery for Sugar Sands Beachfront Hotel, a By The Sea Resort

Exterior
Room, 2 Queen Beds, Kitchen, Beachfront (Walkout) | Terrace/patio
Iron/ironing board, free WiFi, bed sheets
Fridge, microwave, oven, stovetop
Children's play area - outdoor

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
$74
$66 nightly
$74 total
Total with taxes and fees
Feb 3 - Feb 4

Explore the area

View in a map
20723 Front Beach Rd, Panama City Beach, FL, 32413
  • Place, Panama City Beaches
    ‪2 min walk‬
  • Place, Paul Brent Gallery
    ‪13 min walk‬
  • Place, Powell Lake
    ‪3 min drive‬
  • Airport, Panama City, FL (ECP-Northwest Florida Beaches Intl.)
    ‪23 min drive‬

Room options

View all photos for Premier Suite, Multiple Beds, Kitchen, Beachfront (Split Accommodations)

Iron/ironing board, free WiFi, bed sheets

Premier Suite, Multiple Beds, Kitchen, Beachfront (Split Accommodations)

8.4 out of 10
Very good
(10 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Ocean view

View all photos for Classic Room, 2 Queen Beds, Kitchen, Beachfront (Split Accommodations)

Iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Queen Beds, Kitchen, Beachfront (Split Accommodations)

8.0 out of 10
Very good
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

View all photos for Room, 2 Queen Beds, Kitchen, Beachfront (Walkout, Split Accommodations)

Room, 2 Queen Beds, Kitchen, Beachfront (Walkout, Split Accommodations) | Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Kitchen, Beachfront (Walkout, Split Accommodations)

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

View all photos for Classic Room, 2 Queen Beds, Kitchen, Beachfront

Iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Queen Beds, Kitchen, Beachfront

7.6 out of 10
Good
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

View all photos for Room, 2 Queen Beds, Kitchen, Beachfront (Walkout)

Room, 2 Queen Beds, Kitchen, Beachfront (Walkout) | Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Kitchen, Beachfront (Walkout)

  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

View all photos for Premier Suite, 2 Queen Beds, Kitchen, Beachfront (Walkout)

Iron/ironing board, free WiFi, bed sheets

Premier Suite, 2 Queen Beds, Kitchen, Beachfront (Walkout)

  • Sleeps 8
  • 2 Queen Beds
  • Ocean view

View all photos for Classic Room, 2 Queen Beds, Kitchen, Beachfront (Top Floor)

Iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Queen Beds, Kitchen, Beachfront (Top Floor)

  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

View all photos for Classic Room, 2 Queen Beds, Kitchen, Beachfront (Split Accommodations - Top)

Iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Queen Beds, Kitchen, Beachfront (Split Accommodations - Top)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

View all photos for Premier Suite, 2 Queen Beds, Kitchen, Beachfront (Split Accommodations - Top)

Iron/ironing board, free WiFi, bed sheets

Premier Suite, 2 Queen Beds, Kitchen, Beachfront (Split Accommodations - Top)

  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

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Iron/ironing board, free WiFi, bed sheets
Palmetto Beachfront Hotel, a By the Sea Resort
  • Pool
  • Hot tub
  • Kids pool
  • Parking included
3.9 out of 5, Good, 2,173 reviews
$57 nightly
The price is $64
Jan 30 - Jan 31
Total with taxes and fees
Palmetto Beachfront Hotel, a By the Sea Resort

About the neighborhood

Panama City Beach

With a stay at Sugar Sands Beachfront Hotel, a By The Sea Resort in Panama City Beach (Laguna Beach Estates), you'll be a 1-minute drive from Panama City Beaches and 5 minutes from Carillon Beach. .This beach hotel is 4.9 mi (7.9 km) from Frank Brown Park and 5.1 mi (8.3 km) from Rosemary Beach.

What's nearby

  • Panama City Beaches - 2 min walk - 0.1 miles
  • Paul Brent Gallery - 13 min walk - 0.7 miles
  • Powell Lake - 3 min drive - 1.6 miles
  • Pier Park - 9 min drive - 5.0 miles
  • Alys Beach - 17 min drive - 7.2 miles

Getting around

  • Northwest Florida Beaches Intl. Airport (ECP) - 20 min drive

Restaurants

  • ‪Thomas Donut & Snack Shop - ‬3 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Bayou Bill's Crab House - ‬4 min drive
  • ‪Back Beach Barbecue - ‬3 min drive
  • ‪Waffle House - ‬6 min drive

About this property

Sugar Sands Beachfront Hotel, a By The Sea Resort

Family-friendly beachfront location with outdoor pool
Sugar Sands Beachfront Hotel, a By The Sea Resort offers 84 air-conditioned accommodations, which are accessible via exterior corridors and feature irons/ironing boards. Rooms open to balconies. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Televisions come with cable channels. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 84 air-conditioned rooms featuring kitchens with refrigerators and ovens. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as microwaves and irons/ironing boards.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a picnic area, and barbecue grills.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • Personal motorized watercraft
  • Playground
  • Snorkeling
  • Surfing/bodyboarding

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp

More

  • 2 buildings
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 14.98 per accommodation, per night
The resort fee includes:
  • Beach access
  • In-room coffee
  • Partner property access
  • Partner property pool access
  • Pool access

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Sugar Sands
Sugar Sands Inn
Sugar Sands Inn Panama City Beach
Sugar Sands Panama City Beach
Sugar Sands Sea Panama City Beach
Sugar Sands Sea
Sugar Sands By The Sea
Sugar Sands Beachfront Hotel a By The Sea Resort
Sugar Sands Beachfront Hotel, a By The Sea Resort Hotel

Sugar Sands Beachfront Hotel, a By The Sea Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 413 out of 1007 reviews
Rating 8 - Good. 293 out of 1007 reviews
Rating 6 - Okay. 148 out of 1007 reviews
Rating 4 - Poor. 61 out of 1007 reviews
Rating 2 - Terrible. 92 out of 1007 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Kathy

Liked: Cleanliness
Stayed 6 nights in Oct 2025

2/10 Terrible

Leah

Stayed 5 nights in Oct 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older motel that is very clean and is currently being remodeled. We were skeptical when we booked but it was well worth it and clean and only will be getting better. The staff was very friendly and helpful. Some of the nicest I have met in PCB (and I have been going for over 40 years). Very pleased with the property and look forward to going back.
Stayed 5 nights in Oct 2025

2/10 Terrible

Stephanie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was super natsy.They said they were recently renovated,i cant tell.We had sand in all our beds.Holes in the ceiling of the bathroom with water marks and what looked like mold.We were on the 3rd floor,there was no way to lock the balcony,our kids are older so it wasn't too much of a concern but if you have small kids just pass on this one..also the day before we checked in i received a notice that the elevator was broken.It never got fixed and there was no other way to reach other floors,so if you are wheelchair or scooter dependent this is not for you.we never seen housekeeping,we constantly had to go to the front desk for things we needed.Why because they never answered the phone...they seemed to have a problem with asking for clean towels and washcloth which is the only thing we asked for.But it was always a problem..Also*** They charged me an extra $170 and plus resort fee,i knew about the resort fee but not the extra night,it was refunded to me but it was an unexpected $200plus dollars that took away from the budget.and EXPEDIA QUOTED ME $117 PER NIGHT ON THE HOTEL WEBSITE THE WEEK WE STAYED WAS $63 PER NIGHT.I will never ever stay here again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms was amazin!! Clean and bright
Stayed 1 night in Sep 2025

2/10 Terrible

Claudia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon entrance to check in we were informed that the elevator did not work and it would be several weeks before it can be fixed, we could deal witn that no problem but as we got to our room in the second floor we noticed the dirty surroundings how unkempt the place looked. Then we got to our, it was late we just wanted to sleep, but started to see small cockoaches walking around, along wit that then ast day we discovered that the mattress had pee stains.. i asked for a refund but they
Stayed 3 nights in Oct 2025

6/10 Okay

Josè

Liked: Cleanliness
Disliked: Room comfort
The elevator was out and they had our room in the 4th floor…We have a toddler and an infant so this wasn’t ideal. They found a room in the building that had a working elevator but it wasn’t the layout we booked. The room was fine but the ac was only in one room. One room was nice and cool while the other one was hot. The beach view was beautiful and access to the beach was super easy! The rooms were a little run down but fairly clean.
Stayed 3 nights in Oct 2025

4/10 Poor

David

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking lot small, extra parking across street.Working on elevator. Ac was holding water you could hear it but still worked. Walkout on patio to ramp beautiful views. The only thing about having walkout, there is a sliding glass door to patio that you can not lock when leaving to beach area from outside. You have to either lock inside and walk around or have one outside waiting on patio and other inside to lock door and walk around. Hate that. If you are going to have a walkout it should be where you can walkout and lock the door as well. So frustrating to know and had to walk around. Kitchen was nice, beds too hard for me but that's just my opinion, Bathroom was clean. PUT LOCKS ON WALKOUT to beach doors. Staff was nice but also messed up deposit n resort fees. Got over charged deposit and couldn't give money back since it was in pending until after checkout so it took some of our trip funds as it was our daughters wedding weekend on budget. Get home next day went out of pending, three days later they charged us the resort fee $14.98 per night supposedly only stay 3 nights but got charged more.Will be calling. But overall is was nice area end of building directly in front of gazebo and entrance to beach ramp.
Our view from a sliding glass door that would not and does not lock from outside if you wanted to leave to beach that way. Who wants to leave their personal belongings for anyone to go in and steal! Cant trust anyone. Had to walk around.
water was so clear and blue Beautiful
Stayed 3 nights in Oct 2025

10/10 Excellent

ROSA

Stayed 2 nights in Oct 2025

6/10 Okay

Wendy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Oct 2025

2/10 Terrible

Clifton

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Stayed 2 nights in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to be so close to the beach
Stayed 4 nights in Oct 2025

2/10 Terrible

connie

Traveled with family
Disliked: Staff & service
I was very disappointed in my stay. The elevator was out for at least 24 hours on the day we checked out and nobody had any answers as to how long it would be out. I had my elderly sister with me and we were on the 4th floor. Couldn’t even go down to the beach our last day there as she couldn’t do the stairs. Our air condition went out that night also and maintenance had to come at 10:00 at night to fix it. The day we checked out we had to do the stairs and we both ended up on heating pads the next day for our backs I know things happen but when there is only one elevator it seems like the repair shouldn’t have taken that long as it affected in a negative way our whole trip. We won’t stay there again
Stayed 2 nights in Oct 2025

10/10 Excellent

Terril

Stayed 3 nights in Oct 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes Lotchen was fully equi
Stayed 4 nights in Oct 2025

10/10 Excellent

kenneth

Stayed 7 nights in Sep 2025

6/10 Okay

Karen

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
The air was not cold enough. The coffee pot had to be replaced 2 times. It still was crappy. We had a lawn chair stolen. There were only2 trollys to bring your luggage up and 1 of them was broke. The beach was not well maintained. The balcony could not be used because the return on air blew hot air on you. I would not stay here again. Not enough parking. Tear it down and start over
Stayed 6 nights in Sep 2025

10/10 Excellent

Artemio

Stayed 1 night in Oct 2025

8/10 Good

Beverly

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice beach view
Stayed 4 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the water beautiful spot , great price for locarion
Stayed 1 night in Oct 2025

8/10 Good

Brandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very quite and not crowded beach but didn’t like that you only brought towels and TP after the third day and I had to ask.
Stayed 6 nights in Sep 2025

4/10 Poor

Joseph

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

2 stars is kind.

Room smelled musty,one of the bed box springs sweaked,could not even hear the waves from the room because of the noise from their machines that run 24 hours a day Booked for 3 nights only stayed one night and they charged me over $200.
Stayed 3 nights in Sep 2025