Seralago Hotel & Suites Main Gate East

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Seralago Hotel & Suites Main Gate East

Exterior
2 outdoor pools, a heated pool, sun loungers
Front of property
In-room safe, laptop workspace, iron/ironing board, free WiFi
Dining

Reviews

5.2 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Hot Tub
    Hot Tub
  • Gym
    Gym
  • Barbecue grill
    Barbecue grill
  • Outdoor Space
    Outdoor Space

Explore the area

Map
5678 West Irlo Bronson Memorial Hwy, Kissimmee, FL, 34746
  • Old Town
    4 min walk
  • Fun Spot America
    5 min walk
  • Falcon's Fire Golf Club
    3 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    17 min drive

Room options

Family Suite (Kid's Suite)

  • 290 sq ft
  • Studio
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

Premium Suite, 1 Bedroom

  • 505 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 505 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds, 1 Twin Murphy Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 290 sq ft
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds

  • 290 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

Double Room, 2 Double Beds, Poolside

  • 290 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Kissimmee

Located in Kissimmee, Seralago Hotel & Suites Main Gate East is in the entertainment district, a 4-minute walk from Old Town and 5 minutes by foot from Fun Spot America. .This family-friendly aparthotel is 1.3 mi (2.1 km) from Falcon's Fire Golf Club and 2.4 mi (3.8 km) from Celebration Golf Club.

What's nearby

  • Old Town - 4 min walk - 0.2 miles
  • Fun Spot America - 5 min walk - 0.3 miles
  • ESPN Wide World of Sports - 9 min drive - 4.3 miles
  • Disney Springs™ - 12 min drive - 6.6 miles
  • Epcot® - 16 min drive - 8.7 miles

Getting around

  • Poinciana Station - 10 min drive
  • Kissimmee Station - 16 min drive
  • Orlando Intl. Airport (MCO) - 22 min drive

Restaurants

  • ‪World Food Trucks - ‬7 min walk
  • ‪World Showcase of Flavors Food Truck - ‬10 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Flippers Pizzeria - ‬6 min walk
  • ‪Mr And MRS Crab - ‬5 min walk

About this property

Seralago Hotel & Suites Main Gate East

Family-friendly aparthotel with 2 outdoor pools and a fitness center
Seralago Hotel & Suites Main Gate East offers 614 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Refrigerators and microwaves are provided.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 614 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, and housekeeping is provided on request.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including an outdoor tennis court and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and an arcade/game room. Spending a day of fun is easy with the complimentary theme park shuttle.
Grab a bite from the grocery/convenience store serving guests of Seralago Hotel & Suites Main Gate East.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Kissimmee? This aparthotel has 1195 square feet (111 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Fenced pool
  • Heated pool
  • Pool gate
  • Pool loungers
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Car rental
  • Car not required
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Pool gate

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Wet bar

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 10 per night

Bathroom

  • 1 partially-open bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Fully-fenced
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • 1,195 square feet of conference space
  • 24-hour business center
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In an entertainment district
  • Near a hospital

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Gym
  • Heated pool
  • Outdoor tennis court
  • Volleyball
  • Ecotours nearby
  • Golfing nearby
  • Theme park nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 614 units
  • Access via exterior corridors
  • Banquet hall
  • Connecting units available
  • Eco-friendly toiletries
  • Garden
  • Housekeeping (on request)
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 20.44 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • Laundry facilities
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Seralago
Seralago Hotel Main Gate
Seralago Hotel Main Gate East
Seralago Main Gate
Seralago Main Gate East
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel Main Gate East Kissimmee
Seralago Main Gate East Kissimmee
Seralago & Suites Main Gate
Seralago Hotel Suites Main Gate East
Seralago Hotel & Suites Main Gate East Kissimmee
Seralago Hotel & Suites Main Gate East Aparthotel
Seralago Hotel & Suites Main Gate East Aparthotel Kissimmee

Reviews

5.2
Rating 10 - Excellent. 805 out of 5565 reviews" "
Rating 8 - Good. 809 out of 5565 reviews" "
Rating 6 - Okay. 935 out of 5565 reviews" "
Rating 4 - Poor. 972 out of 5565 reviews" "
Rating 2 - Terrible. 2044 out of 5565 reviews" "

4.8/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Dawn

Traveled with family
Disliked: Cleanliness, room comfort
Wouldn’t stay here
The room smelled bad. There were 3 raccoons running in front of the rooms, there were 5 pillows for 5 beds, no blankets, mattress was stained and had bugs, towels were dirty, a/c smelled moldy, there were two other people in the lobby complaining about the same issues and wanted their money back.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
You get what you pay for. Place is in dire need of upkeep. We arrived to hotel after flying in, went to take a shower and there were dirty foot prints in tub. Room has a musty smell. Beds were comfortable but do not have an actual mattress protector just a piece of felt material. Playground area grass was tall. Ac worked. Door was sketchy. You can hear the amusement park race track until closing. Did have a microwave and fridge that both worked. Close to Disney parks. It served the purpose for the nights we were there.
Stayed 2 nights in Aug 2024

2/10 Terrible

Ana

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Bad sevice and overcharged for late check out and left the room at 9am.
Stayed 1 night in Jul 2024

2/10 Terrible

Jeffrey S

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was run down and not maintained. Stained sheets and room smelt disgusting.
Stayed 2 nights in Aug 2024

2/10 Terrible

Neel

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Jayson

Business traveler
Disliked: Cleanliness, room comfort
Never again.
It was disgusting, never again will I stay there. I’m shocked because that place use to be nice 4 years ago. Now there’s no up keeping. I didn’t even shower there. I slept with my clothes on and just left soon as I woke up and hit the road.
Stayed 1 night in Aug 2024

4/10 Poor

Katherine

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The photos posted online were absolutely NOT what we were rented. The hotel is run down, disgusting, & overall sketchy. The door wouldn’t latch or lock. The mattresses in the “kid suite” were about a foot shorter than the bed frame itself. There was only two outlets we had access to for plugging in chargers etc. Most of the lights didn’t work & housekeeping never showed up in the 3 days we stayed.
Stayed 3 nights in Aug 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, room comfort
Good for the price.
Nice place for the price, sometimes is overcrowded but not this stay, was nice.
Stayed 1 night in Aug 2024

2/10 Terrible

Raul

Disliked: Cleanliness, property conditions & facilities
It smelled of humidity, the rooms were old, the pools were ugly and dirty, the gardens were ugly, the worst hotel I've ever stayed in.
Stayed 6 nights in Aug 2024

4/10 Poor

Eric

Disliked: Cleanliness, property conditions & facilities
The room was outdated. Not clean. No washcloths. The metal was rusty. The electric plugs. My phone charger sparked when I plugged it in. There was an extra $20 fees that were not shown. The curtains were off the hooks and tracks. Weird smell too.
Stayed 1 night in Aug 2024

2/10 Terrible

Deborah

Disliked: Cleanliness, property conditions & facilities
The room smell bad they have mold every where furniture broken
Stayed 1 night in Aug 2024

6/10 Okay

Sharon

Traveled with group
The stay was good wasn’t what we expected but loved being next to old town.
Stayed 1 night in Jul 2024

10/10 Excellent

Sonia Jeannette

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked, close to Old Town.
Stayed 4 nights in Apr 2024

6/10 Okay

Shekia

Disliked: Property conditions & facilities
Nice location
Stayed 1 night in Aug 2024

4/10 Poor

Iris

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Natalia

Stayed 2 nights in May 2024

2/10 Terrible

Alicia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Didnt like almost fell off bed need to remodel dirty sheets i had to leave the hotel and go to another hotel more money
Stayed 2 nights in Jul 2024

2/10 Terrible

rodney

Disliked: Cleanliness, amenities, property conditions & facilities
The property is a shelter for displaced families
Stayed 5 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Girls trip
The first room we went in had an issue with the AC. It was leaking inside the room. I called the front desk and had to go back and get keys to another room. Was given another room and was very pleased. Smelled good comfortable and clean....not to mention right across from the pool. Enjoyed my stay.
Stayed 1 night in Jul 2024

2/10 Terrible

Raul, Lake City

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

CESAR

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Kevin

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
the location is perfect, but the property is really outdated. no bad experience. ac worked perfect. the pool is good. dining options are close by (walking distance).
Stayed 2 nights in Jul 2024

2/10 Terrible

Nathan

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The key card wouldn't let us in the room,parking lot was flooded and got soaked, went back to front office they sent me back to the room said technician would be there waited about thirty minutes and had to get another room because door keypad was broke.waited about twenty minutes they gave us another room the room had rust all over looked like it was flooded and will never stay there again there was overloaded trash in the hallways would not ever recommend this hotel .
Stayed 1 night in Jul 2024

2/10 Terrible

sarah

Stayed 1 night in Jul 2024

6/10 Okay

Dorothy

Traveled with family
Stayed 2 nights in Jul 2024