Holiday Inn & Suites Across From Universal Orlando by IHG

3.0 star property

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Photo gallery for Holiday Inn & Suites Across From Universal Orlando by IHG

Terrace/patio
Point of interest
Outdoor pool, open 9 AM to 11 PM, free cabanas, pool umbrellas
In-room safe, desk, laptop workspace, blackout drapes
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5916 Caravan Ct, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪3 min walk‬
  • Orlando International Premium Outlets
    ‪9 min walk‬
  • Universal CityWalk
    ‪13 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

Suite, 1 Bedroom (High Floor)

  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds (High Floor)

  • 1053 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed (High Floor)

  • 460.00 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds (High Floor)

  • 720 sq ft
  • Sleeps 6
  • 2 Double Beds

Standard Room, 2 Double Beds

  • 351 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 720.00 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds

  • 720 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Room

  • 351 sq ft
  • Sleeps 1
  • 1 Twin Bed

Suite, Multiple Beds

  • 1053 sq ft
  • Sleeps 10
  • 4 Double Beds

Standard Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • 1053 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Standard Room

  • 351 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the neighborhood

Orlando

With a stay at Holiday Inn & Suites Across From Universal Orlando by IHG in Orlando (Florida Center), you'll be a 3-minute walk from Universal Orlando Resort and 9 minutes by foot from Orlando International Premium Outlets. .This family-friendly hotel is 0.7 mi (1.1 km) from Universal CityWalk and 1.2 mi (1.9 km) from Universal Studios Florida.

What's nearby

  • Universal Orlando Resort - 3 min walk
  • Orlando International Premium Outlets - 9 min walk
  • Universal CityWalk - 13 min walk
  • Universal Studios Florida - 18 min walk
  • The Wizarding World of Harry Potter™ - 6 min drive

Getting around

  • Orlando Station - 17 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪Miller's Ale House - Orlando Kirkman - ‬8 min walk
  • ‪Bahama Breeze - ‬12 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Five Guys - ‬17 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Holiday Inn & Suites Across From Universal Orlando by IHG

Family-friendly Orlando hotel in Florida Center with a 24-hour fitness center
Holiday Inn & Suites Across From Universal Orlando by IHG offers 390 accommodations with video-game consoles and safes. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Stay in one of 390 guestrooms featuring LCD televisions. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Spending a day of fun is easy with the complimentary theme park shuttle.
Grab a bite to eat at TGI Fridays, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Orlando? This hotel has 12754 square feet (1185 square meters) of space consisting of a conference center and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
TGI Fridays - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGI Fridays

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free crib
  • Free theme park shuttle
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Conference center (12,754 square feet of space)

Outdoors

  • Free pool cabanas
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 65 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.94 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel
Holiday Inn & Suites Across From Universal Orlando by IHG Hotel

Holiday Inn & Suites Across From Universal Orlando by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 422 out of 1184 reviews
Rating 8 - Good. 218 out of 1184 reviews
Rating 6 - Okay. 202 out of 1184 reviews
Rating 4 - Poor. 140 out of 1184 reviews
Rating 2 - Terrible. 202 out of 1184 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
Disappointed
Got to the hotel at exactly 4pm to check in. Was told room wasn't ready yet and we'd get a text when it was. Sat in a parking lot with our two year old for over an hour before using our last bit of phone battery to call for an update. After being on hold for 8 minutes, we were told the room had been ready - never got a text. The room was blazing hot on 78 degrees and still has not gone below 76 many hours later. The bathroom sink had ants crawling in it and parts of the grout in the shower are black. Not worth the money we paid.
Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. It was our second stay here..
Stayed 3 nights in Nov 2024

8/10 Good

Nicole

Traveled with family
Liked: Room comfort
Good hotel but…..
Say was good. The 2 bedroom suite was roomy but everything felt damp. The sheets, carpet and my shoes in the am felt damp. Also parking is $24 a day and we were not tole upon booking.
Stayed 1 night in Nov 2024

4/10 Poor

Kevin

Disliked: Property conditions & facilities
Smelled bad.
Stayed 2 nights in Nov 2024

4/10 Poor

Adam

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Very basic hotel, nothing special, my room had a very musky odor, tv was not operational, the bathtub was extremely slick, no microwaves, on the positive note the beds were comfortable, and the front desk was nice . Other than that I would just pay more to stay next door at the doubletree
Stayed 2 nights in Nov 2024

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service
The shampoo bottles (travel sample size bottles) look like they've already been used, just wiped off....they're about 1/2 full or so in each of them. Had to shove into my door to get it unstuck just to get in my room. Walls need better wiped down. Its just kind of nit picking stuff thats noticed, overall cleanliness is good.
Stayed 1 night in Nov 2024

8/10 Good

Luis

Liked: Staff & service, property conditions & facilities
should have free parking.
Stayed 1 night in Nov 2024

2/10 Terrible

Melissa

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Staff were disrespectful and rude upon check in , room smelled the mold it was dirty , but more than that the staff were terrible
Stayed 1 night in Nov 2024

2/10 Terrible

Alexandre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rafael Cordero

Stayed 1 night in Oct 2024

2/10 Terrible

david

Disliked: Cleanliness, staff & service, property conditions & facilities
Parking was outsourced, even though it was on hotel property, and the access and payment process was terrible, in addition to being so overpriced.
Stayed 1 night in Nov 2024

10/10 Excellent

Alvaro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to parks
Stayed 1 night in Oct 2024

6/10 Okay

Raul

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Paola

It’s an ok place that resolve the needs when you want to be close to universal.
Stayed 1 night in Oct 2024

10/10 Excellent

HECTOR

Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Xai

Traveled with family and small children, Traveled with group
Nice property across from universal
Stayed 2 nights in Nov 2024

6/10 Okay

Steven, WINTER HAVEN

Business traveler
Liked: Cleanliness
The room has a musty smell; also it wasn't disclosed that there would be a $25 per night parking fee when I scheduled through Expedia. By the time I was apprised of this by email from the hotel, the cancellation deadline had passed. Had i known this, I wouldn't have booked. Otherwise, the experience had been pretty good. Also, I think there are two Holiday Inns on the same street, and I accidentally booked at the wrong one.
Stayed 2 nights in Nov 2024

2/10 Terrible

YooNah

Disliked: Cleanliness, amenities, property conditions & facilities
It was a convenient location. My room was unlocked when I first got there. It looked like it was never cleaned. As soon as you open the door, there was a very strong mildew/moldy smell that just hits you. There were stains everywhere as well as the room just being super humid/damp. Horrible experience and I have tried to switch rooms or check out and stay elsewhere, but they did not accommodate. They said they were overbooked and “negative one” room. Then I asked to leave and get a refund and it was not guaranteed that I would get a refund for not staying. Never go here.
Stayed 4 nights in Nov 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Please less dogs
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Stayed 2 nights in Oct 2024

2/10 Terrible

Alexa

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Vanessa

Disliked: Property conditions & facilities
I didn’t like the property condition, from out side and lobby areas looks ok and clean but the elevator hallway didn’t look clean room smells like humidity bathroom didn’t smell clean at all.
Stayed 2 nights in Oct 2024