First of all, the staff is WONDERFUL! They are all so personable, kind, inviting, and knowledgeable. It really was a nice experience which any and every staff member I spoke with from check in to check out. The valet, the front desk, room service, night security, and even the staff members that respond via their AWESOME texting feature were all wonderful to engage with. Rooms were clean and comfortable. The hotel itself was quiet as was the surrounding area. Myself and my two younger daughters literally walked from the Kia Center back to the hotel after a concert at around midnight and encountered zero unsavory suspects. 10/10 We will certainly return as we very much enjoyed our stay