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M Social Hotel Times Square New York

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for M Social Hotel Times Square New York

City view
Lobby sitting area
Serves breakfast, lunch, and dinner
View from room
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
226 W 52nd St, New York, NY, 10019
  • Broadway
    1 min walk
  • Broadway Theatre
    1 min walk
  • Ed Sullivan Theater
    2 min walk
  • New York, NY (LGA-LaGuardia)
    30 min drive

Room options

View all photos for Superior Room, 2 Double Beds (Hudson River View)

Superior Room, 2 Double Beds (Hudson River View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds (Hudson River View)

  • 280 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Deluxe Times Square King -Ball Drop View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Social Deluxe Times Square King -Ball Drop View

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Times Square)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds (Times Square)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Premier Times Square King -Ball Drop View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Social Premier Times Square King -Ball Drop View

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Times Square)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premier Room, 2 Double Beds (Times Square)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Social)

Room, 1 King Bed, City View (Social) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View (Social)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Social)

Room, 2 Double Beds, City View (Social) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, City View (Social)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Hudson River View)

Superior Room, 1 King Bed (Hudson River View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed (Hudson River View)

  • 280 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Room

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Exterior

The Westin New York at Times Square

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (4561)
The price is $339
per night
$433 total
includes taxes & fees
Dec 8 - Dec 9
The Westin New York at Times Square

About the neighborhood

New York

With a stay at M Social Hotel Times Square New York, you'll be centrally located in New York, steps from Times Square Church and August Wilson Theater. .This eco-certified hotel is 0.1 mi (0.2 km) from Circle in the Square Theater and 0.1 mi (0.2 km) from Winter Garden Theatre.

What's nearby

  • Broadway - 1 min walk - 0.1 miles
  • Broadway Theatre - 1 min walk - 0.1 miles
  • Times Square - 4 min walk - 0.3 miles
  • Museum of Modern Art - 7 min walk - 0.4 miles
  • Jacob K. Javits Convention Center - 3 min drive - 1.3 miles

Getting around

  • 50 St. Station (Broadway) - 2 min walk
  • Grand Central - 42 St. Station - 18 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Ellen's Stardust Diner - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Beast & Butterflies - ‬1 min walk
  • ‪Gallagher's Steak House - ‬1 min walk

About this property

M Social Hotel Times Square New York

Eco-certified New York hotel in Manhattan with a fitness center
M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and safes. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 480 guestrooms featuring refrigerators and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at Beast & Butterflies, a bar/lounge which specializes in American cuisine, or stay in and take advantage of the room service. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New York? This hotel has 452 square feet (42 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Beast & Butterflies - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 13.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beast & Butterflies

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 452 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 33 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.16 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 13.5 for children
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel Times Square New York Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2247 out of 3601 reviews" "
Rating 8 - Good. 886 out of 3601 reviews" "
Rating 6 - Okay. 270 out of 3601 reviews" "
Rating 4 - Poor. 119 out of 3601 reviews" "
Rating 2 - Terrible. 79 out of 3601 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Traveled with family
Liked: Amenities
Just an average stay compared to other places we have stayed in NYC. We paid for a bit of a better room but they placed us on a lower floor and the bathroom was small and uninviting. Reading the many great reviews on this place I feel we just got a bad room on floor 11 (out of 24) still had an amazing time though and the room literally was just for sleeping.
Stayed 3 nights in Aug 2024

8/10 Good

Joa

Liked: Cleanliness, staff & service, property conditions & facilities
This was a really nice hotel. Almost all staff were extremely helpful and kind. Unfortunately, one of the main reasons we chose the property was because of the advertised rooftop patio and the photos of the lobby that looked so relaxing. Two issues: later afternoon/early evening the volume of the music was turned WAY up so it was more of a club atmosphere—even though looking around it seemed most people were just looking to relax or visit, etc. Also, we were treated rudely twice by the same restaurant manager for sitting on the patio with some food not purchased at the restaurant (even at 3 pm when no one else was out there and we had purchased drinks from the hotel.) The second time, we even sat purposefully beyond the marked area where it said there was no restaurant service and the guy still complained. It was frustrating as the patio is not listed as a restaurant-only patio—but a hotel patio. Otherwise, front desk staff, restaurant and bar staff, housekeeping staff were all very helpful and kind. I think the rooftop patio rules should be more clearly communicated in the listing, and when you check in.
Stayed 3 nights in Aug 2024

4/10 Poor

Christy

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Yadira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! The hotel was very clean and the housekeeping made was amazing!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Michele

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time and enjoyed the large lobby while waiting for our room
Stayed 1 night in Jun 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice
Stayed 4 nights in Aug 2024

10/10 Excellent

Bento

Traveled with partner
Liked: Amenities
Great hotel strongly recommend
Stayed 1 night in Aug 2024

8/10 Good

Holly

Traveled with family
It was good for the price. We had issues with the tv...prompt in assisting.
Stayed 2 nights in Aug 2024

10/10 Excellent

ELISA, Sandy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jerry

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t recommend this place
Management tried charging me 500.00 for smoking in the room. I am not a smoker so I was accused and charged and had to prove that I wasn’t smoking. Place is a joke. Also encounter a bed bug and had to change rooms.
Bed Bug
Stayed 5 nights in Aug 2024

2/10 Terrible

Nicol

Traveled with partner
Disliked: Staff & service
Staff is terrible house keeping wake you up at 7am until 12pm every one knocking to clean your room when you’re trying to get some sleep.. rooms and tv and super small when charges us a $550 fee for “smoking” in the room & we don’t even smoke we tried to talk to the manager but they told us to call the bank but & they never gave us the refund back if it wasn’t for the views and location is the place will be empty
Stayed 2 nights in Aug 2024

10/10 Excellent

Natalia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M social was such a great choice for us as their lobby was always a great stop - there was music and great ambiance.
Stayed 8 nights in Aug 2024

10/10 Excellent

Yarany Perez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2024

10/10 Excellent

AMY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Touristy Area But Sill So Fun!
I was afraid being right in Times Square would be too touristy but my son wanted to be there. The hotel was so fun and pleasant, and it was perfect. The staff are friendly, helpful, and kind. The room was clean and had a nice desk. The "City View" we chose (slightly cheaper than ball drop rooms) had ample view of NYC buildings, and to the far right, we could see the main part of Times Square. The lobby is spacious and relaxed for hanging out, and there's a nice terrace. Straight west of the hotel a few blocks is a nice regular NYC neighborhood, and there's easy subway access to everywhere else from Times Square. Great value and a great hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Renuka

Liked: Amenities
The rooms were clean and the staff is friendly and efficient. Location is great. We enjoyed our stay.
Stayed 4 nights in Aug 2024

8/10 Good

Grako, hartsdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complain are the elevators from entrance to lobby, just 2 and can take a while
Stayed 4 nights in Aug 2024

10/10 Excellent

Carly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect for location. Staff are friendly and welcoming and hotel is clean and modern. Would stay here again in a heartbeat.
Stayed 5 nights in Aug 2024

10/10 Excellent

Aryna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is wonderful. The rooftop has really nice view.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristopher Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet rooms close to Times Square. Great patio for drinks.
Stayed 5 nights in Aug 2024

6/10 Okay

Maria Jabrian

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

CHARLES, Chester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, big and clean room's. Good customer service!
Stayed 4 nights in Aug 2024

8/10 Good

Jerome

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2024