6/10 Okay
Christian Layne
Traveled with family
Nov 25, 2025
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I considered giving this 4 night stay at the Casa Marina a “3” which was considered “Average” but honestly, I would have much rather stayed in an “Average” Hotel over the Casa Marina.
The best thing that this hotel has to offer is housekeeping. Seriously, they were the best!
Upon check-in, I was handed a small card that shows a street map, where the adult pool is, where the family pool is, and where their sister property “The Reach” is. Other than that, it was like pulling teeth getting any help or info out of them. They didn’t advise on how to utilize the amenities listed on their site and there was no one to ask for help ever. From the time we arrived there was a wedding going on, every. single. night. So we had to walk through weddings and receptions, just to get to our room, awkward!
The elevators either didn’t work, or took 8-10 minutes to arrive(sketch)
Security is lacking, at any point in time, anyone off the street could have walked in at the end entrances (no key card needed) and made their way to do whatever. The shower seals leaked all over the bathroom floor so we were forced to ask for extra towels daily, and most of the time had to walk to the front desk because our room phone didn’t work and they refused to fix it (from day 1.) The place is ascetically pleasing, but that’s about it. Save your money, go walk through the hotel, buy a drink, crash a strangers wedding, but definitely not worth it to stay there.
Christian Layne
Stayed 4 nights in Nov 2025
