GOOD__This place is in a great location, with authentic individuals making up the work force. If you don't speak Spanish, then do not expect fluency in the staff. Having said that, the staff is appropriately business like, respectful, efficient (for Mexico..very much) and awesome. If you try to speak Spanish, that is good, you are tolerated. many many things nearby walking distance, walk to ferry no problem...even with suitcases. Safe, Not recommend party big on property...but ALL the party you want within a couple blocks and nice pool deck to share with other middle class guests including natives to Mexico..which is nice to me but requires Americans to be on their best behavior
BAD---oceanfront wear and tear. This place and downtown is nice for an island ruled by Mexico. The people maintain as they see fit, but there is a little mold and the floor can be a bit slippery.