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Allegro Cozumel All Inclusive

3.5 star property

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Photo gallery for Allegro Cozumel All Inclusive

Exterior
Property entrance
5 outdoor pools, pool umbrellas, sun loungers
Lobby
Sauna, hot tub, steam room, body treatments, aromatherapy

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
$326
$265 nightly
$326 total
Total with taxes and fees
Mar 23 - Mar 24

Explore the area

View in a map
Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600
  • Place, Nachi Cocom Beach Club & Water Sport Center
    ‪8 min walk‬
  • Place, Paradise Beach
    ‪14 min walk‬
  • Place, Mr. Sancho's Beach Club
    ‪19 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪21 min drive‬

Room options

View all photos for Premium Ultimate Dive Experience 1 Diver/Non Divers

Free minibar, in-room safe, blackout drapes, iron/ironing board

Premium Ultimate Dive Experience 1 Diver/Non Divers

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Garden View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, Garden View

7.4 out of 10
Good
(16 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Premium Level Room

Free minibar, in-room safe, blackout drapes, iron/ironing board

Superior Premium Level Room

8.2 out of 10
Very good
(37 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, blackout drapes, iron/ironing board

Superior Room

7.6 out of 10
Good
(199 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Ultimate Dive Experience up to 3 Divers

Free minibar, in-room safe, blackout drapes, iron/ironing board

Premium Ultimate Dive Experience up to 3 Divers

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite (Level)

Premium Suite (Level) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Premium Suite (Level)

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Occidental Cozumel - All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
3.8 out of 5, Good, 1,011 reviews
$311 nightly
The price is $381
Mar 22 - Mar 23
Total with taxes and fees
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About the neighborhood

Cozumel

Located in Cozumel, Allegro Cozumel All Inclusive is on the waterfront, within a 15-minute walk of Nachi Cocom Beach Club & Water Sport Center and Paradise Beach. .This all-inclusive property is 0.9 mi (1.5 km) from Mr. Sancho's Beach Club and 1 mi (1.5 km) from Playa Mia Grand Beach and Water Park.

What's nearby

  • Nachi Cocom Beach Club & Water Sport Center - 8 min walk - 0.5 miles
  • Arrecifes de Cozumel National Park - 8 min walk - 0.5 miles
  • Paradise Beach - 14 min walk - 0.8 miles
  • Mr. Sancho's Beach Club - 19 min walk - 1.1 miles
  • Playa Mia Grand Beach and Water Park - 2 min drive - 1.4 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 25 min drive

Restaurants

  • ‪El Patio Lobby Bar - ‬2 min drive
  • ‪Roots Beach Club - ‬5 min drive
  • ‪Coral - ‬14 min walk
  • ‪Market Café - ‬4 min drive
  • ‪Beach Club - ‬18 min walk

About this property

Allegro Cozumel All Inclusive

Allegro Cozumel All Inclusive offers 234 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach, 2 outdoor tennis courts, and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 234 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite at Topaz, one of the property's 5 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Topaz - This buffet restaurant serves breakfast and dinner.
O Sole Mio - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Sports Bar - Onsite sports bar. Open daily.
Fuji - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Cielito Lindo - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cielito Lindo
  • Fuji
  • O Sole Mio
  • Sports Bar
  • Topaz

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Splash pad
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booked in a Premium Ultimate Dive Experience room type must provide a PADI certification or equivalent documentation.

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Allegro Cozumel All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 489 out of 1107 reviews
Rating 8 - Good. 315 out of 1107 reviews
Rating 6 - Okay. 187 out of 1107 reviews
Rating 4 - Poor. 71 out of 1107 reviews
Rating 2 - Terrible. 45 out of 1107 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Juan Eduardo

Traveled with family
Liked: Staff & service, amenities
Love the staff didn’t like that rooms where not ready at check in we found out later that you are aloud to stay after your check out for a price also you can only stay in the lobby after checking out even if your plane leaves late unless you pay $350 per person to stay on the premises
Stayed 5 nights in Nov 2025

10/10 Excellent

Cheryl

Liked: Cleanliness
Everything was excellent. The hot tub needs some major repairs
Stayed 7 nights in Nov 2025

10/10 Excellent

ERIKA FERREIRA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Traveled as a family. Beach was perfect and hotel was very clean. My child had a lot of fun at the waterpark. Everyone was very nice. We liked that it was a smaller resort and it was a chill family atmosphere. We felt very safe and relaxed the whole time. We did the Cielo snorkel tour and traveled to mainland on the ferry to go to Xcaret which we 100% recommend! Overall had an amazing time and would definitely recommend Allegro to friends and family!
Stayed 7 nights in Aug 2025

6/10 Okay

Dan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The food was terrible . We have been here many times. When it was diamond resort, occidental, and allegro occidental. The A-team was the best. The A-team put on great shows. The food then was delicious. They had tables around the activity pool. The snack bar was delicious. Now just hamburgers and hotdogs. No guacamole or salsa &chips. The resort is still great. But will never come back!
Stayed 10 nights in Nov 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience
Stayed 4 nights in Nov 2025

8/10 Good

Arturo

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff were great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Laura Michelle

Stayed 13 nights in Oct 2025

6/10 Okay

kellie rae

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was ok no hot water the 1st day but they got that fixed. Our biggest issue was the food, no variety and things would be out and it took forever to refill items had lunch and at dinner the same items would be on the buffet like they just brought them up from lunch. Staff and beach were great
Stayed 7 nights in Nov 2025

8/10 Good

Helen L

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
would have given a 5 star review but felt the food was ok
Stayed 7 nights in Nov 2025

8/10 Good

jerry

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, my only complaint is when you walked around the property, you could smell sewer
Stayed 7 nights in Nov 2025

8/10 Good

Karen Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Could be better selection of food
Stayed 7 nights in Nov 2025

10/10 Excellent

Carolina Isabel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every experience has been special and delightful. Everyone ,from employees to other guests, you encounter has a smile and hello. The rooms are comfy and kept regular clean. The beach is beautifully crystal clear and also kept clean. Food and drinks are great and always served with a smile. All services are excellent and the grounds kept clean and beautiful. It’s calm, peaceful and beautiful what more could you want if you’re looking to relax.
Stayed 5 nights in Oct 2025

8/10 Good

Kathy Marie, Kelso

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 10 nights in Nov 2025

8/10 Good

Michael A, Calgary

The staff were great. Sandy calm water at the beach were wonderful. Great wifi. Thanks to the guys for terrific beach volleyball, Diego, Arbby, and JD. Get closer, get closer, wakey wakey!
Stayed 27 nights in Oct 2025

6/10 Okay

Elizabeth Ann

Stayed 6 nights in Nov 2025

6/10 Okay

Katie

Traveled with family
One of our rooms smelled absolutely horrible, the buffet food is mediocre, and the vendors onsite will tell you they are charging one price but will overcharge your card (25+USD) so make sure you stay on top of your credit card bill!
Stayed 6 nights in Nov 2025

10/10 Excellent

Abigail

Stayed 5 nights in Oct 2025

10/10 Excellent

Michael I, Fort Irwin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was small but very clean and staff was very friendly and helpful. Only disappointment was when we went to the Italian restaurant that you have to make reservations for. The food was horrible and they only give you a small amount. Service was still great but they don’t have a grasp on Italian food.
Basic room
The bathroom in basic room
The beach at the resort
The swim up bar at the pool
Stayed 7 nights in Nov 2025

6/10 Okay

Robert, Edmonton

Traveled with partner, Traveled with family
Liked: Cleanliness
The food at the Allegro is absolutely subpar and I question the food hygiene. Itema that should be hot are lukewarm at best. Food that should be cold is warm. This is concerning. Members of our party were sick after consuming food at the buffet. Cross contamination was a major concern. When the same utensils are being used on raw fish, pork, beef and chicken at the grill. I know many resorts recycle leftovers from the day before but the options for breakfast being the same as what was served fo4 supper every morning became tedious. Often being excited for hardboiled eggs is not the level of food I expect at any resort. There were not enough serving untensils per food items on the buffet which lead to more cross contamination. The buffet was a huge disapointment and would not return or recommend the Allegro for this reason alone. The majority of the staff are amazing. We quite enjoyed Wilma at the buffet and the female server at the beach bar who hussled all week, she always had a smile. We had several issues with our room from the toilet not working to the roof leaking, with that being said maintenance and management were quick and professional with fixing the issues. Everything about the Allegro is beautiful from the grounds, the beach, location it is so unfortunate about the food. This was our second time here, after giving it a second chance after the food issues last year. I sincerely hope that managament addresses the food issues before someone gets very si
Stayed 9 nights in Oct 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Well worth the money. Very nice vacation!
Stayed 7 nights in Nov 2025

8/10 Good

Shelly

Stayed 6 nights in Nov 2025

8/10 Good

Mary Gaar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2025

8/10 Good

Chad Michael

Traveled with family
Everything was average Not perfect but definitely not a dump Friendly staff and guests Plenty of fun and activities or easily find a peaceful quiet place your choice Overall had a great time
Stayed 6 nights in Nov 2025

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Staff, beach, pool were great. The food was not the best. The rooms are very dated.
Stayed 7 nights in Nov 2025

6/10 Okay

EDWARD

Stayed 6 nights in Oct 2025