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The Willows Hotel

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Willows Hotel

Premium bedding, minibar, desk, blackout drapes
Front of property
Lobby
Premium bedding, minibar, desk, blackout drapes
Deluxe Double Room, 2 Queen Beds | Premium bedding, minibar, desk, blackout drapes

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
555 W Surf St, Chicago, IL, 60657
  • Briar Street Theatre
    10 min walk
  • Advocate Illinois Masonic Medical Center
    10 min walk
  • Vic Theatre
    15 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    37 min drive

Room options

View all photos for Petite Queen Room

Petite Queen Room | Premium bedding, minibar, desk, blackout drapes

Petite Queen Room

  • 1194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, desk, blackout drapes

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds | Premium bedding, minibar, desk, blackout drapes

Deluxe Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
Front of property
City Suites Hotel
Free WiFi
Air conditioning
Gym
Parking available
4.2 out of 5, Very Good, (1002)
The price is $139
per night
$163 total
includes taxes & fees
Dec 5 - Dec 6
City Suites Hotel

About the neighborhood

Chicago

With a stay at The Willows Hotel in Chicago (Lakeview), you'll be within a 5-minute drive of Lake Michigan and Wrigley Field. .This boutique hotel is 2.8 mi (4.5 km) from Michigan Avenue and 3.8 mi (6.2 km) from Chicago Riverwalk.

What's nearby

  • Lincoln Park Zoo - 2 min drive - 1.2 miles
  • Wrigley Field - 3 min drive - 1.4 miles
  • DePaul University-Lincoln Park - 3 min drive - 1.2 miles
  • Michigan Avenue - 4 min drive - 2.9 miles
  • Chicago Riverwalk - 6 min drive - 3.9 miles

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Diversy Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Cesar's Killer Margaritas - Broadway - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Tuk Tuk Thai Isan Street Food - ‬4 min walk
  • ‪Galway Bay - ‬4 min walk

About this property

The Willows Hotel

Hotel with a 24-hour front desk, near Lake Michigan
The Willows Hotel offers 55 accommodations with minibars and bathrobes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 55 guestrooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby. Additional features at this hotel include complimentary use of a nearby fitness facility and a vending machine.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Languages

English, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 25 per day)

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1906
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 25 per day (300 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

Property is also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

Reviews

8.6

Excellent

Rating 10 - Excellent. 524 out of 1003 reviews" "
Rating 8 - Good. 283 out of 1003 reviews" "
Rating 6 - Okay. 106 out of 1003 reviews" "
Rating 4 - Poor. 60 out of 1003 reviews" "
Rating 2 - Terrible. 30 out of 1003 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa, Richfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything
Stayed 2 nights in Jun 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious rooms
Stayed 1 night in Aug 2024

6/10 Okay

Maureen, Kingston

Traveled with partner
Liked: Amenities
Quaint hotel. Area quiet. Close to shopping and dinning. Hotel is in need of an update. Very old. and tired looking. Most of the staff friendly . One staff member on Sunday was not very friendly. Lacks a business centre to use.
Stayed 4 nights in Aug 2024

10/10 Excellent

Megan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique style. Great place to stay! Great location
Stayed 3 nights in Aug 2024

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
Gross
Stayed 1 night in Aug 2024

6/10 Okay

Nancy

Traveled with partner
The location is great, and the area is safe and quiet. The room was very large. The bathroom was very clean. However, there was a huge clump of cobwebs in the corner of the bedroom. The pillows were terribly lumpy and uncomfortable. And it was very humid in the room, which caused a slightly musty odor.
Stayed 1 night in Aug 2024

8/10 Good

Bonnie

Liked: Staff & service
Stayed 3 nights in Aug 2024

4/10 Poor

Sean

Liked: Staff & service
Disliked: Cleanliness
My room had a horrible smell. We had to change properties
Stayed 4 nights in Aug 2024

6/10 Okay

Caroline

Traveled with family
Disliked: Amenities
Photos are misleading. Old hotel in a great location.
Stayed 8 nights in Jul 2024

6/10 Okay

Chay

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, property conditions & facilities
I loved staying at the Willows, great location and welcoming staff. I highly recommend this hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an historic style hotel so wall (not window) AC that was startling cold, one elevator, and tall windows in our queen room. If expecting, Hilton or Marriott uniform rooms and modern flooring, bathrooms and finishes this place is not it. But quiet, walkable neighborhood Trader Joe, Starbucks and Target a few minutes walk but also cool coffee places, restaurants and Stan’s Doughnuts also nearby. Would recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie, Cannelton

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet & easy to walk
Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great check in process. Room was clean but shows its age. In walking distance to Wrigley Field. My 2nd stay this summer.
Stayed 1 night in Aug 2024

8/10 Good

Cory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All about location.
Good stay. Close to Wrigley field which is what brought me to town. A little pricey for minimal amenities. This is all about location at 1.2 miles from the field
Stayed 1 night in Aug 2024

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at The Willows
We stayed at the Willows on our trip to move our younger son to Chicago. The hotel was very close to his new house. Parking in the garage across the street is very easy and convenient. The hotel is older, but our room was large and clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Perfect walking distance to and from Wrigley Field
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The young man that checked us in on Thursday August 1 went out of his way to advise me on getting parking for a very large passenger van we were set to leave in after our two days in Chicago. Nobody seems to do that anymore and it was very much appreciated. Super location. easy to Wrigley.
Stayed 2 nights in Aug 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking
Stayed 1 night in Aug 2024

2/10 Terrible

Dr Jason, Sugar Hill

Stayed 1 night in Aug 2024

8/10 Good

pat

Liked: Cleanliness
Good locatio
Stayed 1 night in Aug 2024

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old building. Very stately. Easy walk to wrigley
Stayed 1 night in Aug 2024