4/10 Poor
Garry
Business traveler
Oct 20, 2025
Going downhill and don’t learn from previous experience!
Higher price than other hotels in area.
On quiet nights bar & restaurant had 2 servers. On busy nights (hotel sold out for conference) , 1 staff member. Took 20 minutes to get served on average
Happy hour, $5 draft beers. Compresser for beer pumps broken for 5 weeks! Price of a bottle seemed to vary by up to $2 depending on who was working.
Bar shut early. 9:00pm on Sunday despite a huge conference. Attendees had to get drinks via Uber and use lobby. Hotel lost a fortune on alcohol sales due to no staff and short hours!
Lunch was pre ordered for set no of people. Still ran out of fries half way through and substituted potato chips!
Little veggie options.
Pool closed for maintenance for most of stay.
Net curtain in room was missing (hooks and pull system were in place, just no curtains!)
Had similar staffing (and opening) issues for conference last year. Management obviously inept and don’t learn.
Place looking a bit tired. Looks like not willing to spend money on staff or maintenance!
Can no longer really justify the cost of staying here as opposed to cheaper options in the area.
Garry
Stayed 3 nights in Oct 2025























