Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5 star property

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Photo gallery for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Exterior
Lobby sitting area
Exterior
Two Bedroom Loft- All Inclusive | View from room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪10 min walk‬
  • Punta Sam Beach
    ‪10 min walk‬
  • Mujeres Beach
    ‪10 min drive‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪84 min drive‬

Room options

Two Bedroom - All Inclusive

  • 1689 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

One Bedroom - All Inclusive

  • 1152 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

One Bedroom Ocean View- All Inclusive

  • 1148 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

Deluxe 2 Queen Beds - All Inclusive

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Ocean 2 Queen Beds - All Inclusive

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Two Bedroom Suite Ocean View- All Inclusive

  • 1690 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

Deluxe 1 King Bed - All Inclusive

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean 1 King Bed - All Inclusive

  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Three Bedroom Oceanfront- All Inclusive

  • 4628 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Three Bedroom Loft- All Inclusive

  • 3500 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Two Bedroom Oceanfront- All Inclusive

  • 2723 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Murphy Bed

Two Bedroom Loft- All Inclusive

  • 2210 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Two Bedroom Penthouse- All Inclusive

  • 3315 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

About the neighborhood

Punta Sam

When you stay at Villa del Palmar Cancun All Inclusive Beach Resort & Spa in Punta Sam, you'll be on the beach, within a 10-minute drive of Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club. .This all-inclusive property is 5.3 mi (8.5 km) from North Beach and 10.3 mi (16.6 km) from Tortuga Beach.

What's nearby

  • Punta Sam Ferry Terminal - 10 min walk
  • Punta Sam Beach - 10 min walk
  • Playa Mujeres Golf Club - 8 min drive
  • Isla Mujeres Ferry Terminal - 78 min drive
  • North Beach - 89 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 37 min drive

Restaurants

  • Hiroshi Bar
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Restaurant Flamingos - ‬20 min walk
  • ‪Caprichos Villa del Palmar - ‬9 min walk
  • ‪Davinos - ‬8 min walk

About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Luxury property on the beach, with 5 outdoor pools
Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers 415 accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

5 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 415 individually decorated guestrooms, featuring MP3 docking stations and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, 4 hot tubs, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at La Casona STK, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 5 bars/lounges.

Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
La Casona STK - This steakhouse serves dinner only.
Davino Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
Zama Restaurant - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Legend - This sports bar specializes in Japanese cuisine and serves dinner only. Open daily.
Caprichos - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davino Restaurant
  • La Casona STK
  • Legend
  • Zama Restaurant

Things to do

  • 18-hole adjacent golf course
  • 4 spa tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Scuba diving
  • Shopping

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 2010
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres
Villa del Palmar Luxury Residences Condo
Villa del Palmar Luxury Residences Condo Playa Mujeres
Villa del Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences
Villa Palmar Luxury Residences All Inclusive
Villa del Palmar Luxury Residences
Palmar Resinces Inclusive inc
Villa del Palmar Cancun All Inclusive Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Villa del Palmar Cancun All Inclusive Beach Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 933 out of 1446 reviews
Rating 8 - Good. 277 out of 1446 reviews
Rating 6 - Okay. 118 out of 1446 reviews
Rating 4 - Poor. 61 out of 1446 reviews
Rating 2 - Terrible. 57 out of 1446 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Noushin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so clean, staff was so friendly and nice
Stayed 7 nights in Nov 2024

8/10 Good

JAMIE, WHITESTONE

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was very well kept and clean. We had a great experience…..
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Kritsana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, food is out standing but for being Asian way away from home I wish you would add more variety for Asian cuisine on the menu. Any other than that I love this place.
Stayed 7 nights in Oct 2024

10/10 Excellent

won kyung

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Nov 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super attentive staff and service. We had the 2-bedroom ocean view suite, and it was 5 star all the way. The food at all of the restaurants was fantastic. We were very happy we found this resort and will definitely return.
Stayed 7 nights in Nov 2024

8/10 Good

Jayakumar

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, very clean rooms and clean facility. Downside water smells bad, dining menu can be improved.
Stayed 4 nights in Nov 2024

10/10 Excellent

Valerie Noel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to ferry and great service
Stayed 7 nights in Nov 2024

10/10 Excellent

Tyron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Hoa

Stayed 4 nights in Oct 2024

10/10 Excellent

ROBERTO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent, rooms, outside, pools and beach and the most important the workers they are excellent in anyways
Stayed 9 nights in Oct 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Slaw was wonderful, staff was amazing and kind, majority of the food was great, T-bone steaks a bit lackluster. Beach was peaceful and cleaned daily. Although it said gratuities were included we were charged more gratuities to our room ? Not sure why b it it wasn’t a lot.
Stayed 7 nights in Oct 2024

10/10 Excellent

Rajinder

Liked: Cleanliness, amenities, property conditions & facilities
Overall excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of dining options. Food was really good. What I did not like was most of thebfood Ibloked was included in the all inclusive package.
Stayed 7 nights in Oct 2024

6/10 Okay

Joanna

Stayed 6 nights in Oct 2024

8/10 Good

LAURIE

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Nayely

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Oct 2024

10/10 Excellent

Melissa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was my second time there and everything was awesome, from the staff to the food.
Stayed 7 nights in Oct 2024

6/10 Okay

Thi Thu Ha

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

Herjot

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This resort was clean and very relaxing. The hotel felt safe. The beach was amazing and great to swim in. The hotel staff were nice and accommodating. The spa was excellent. It is a family resort with lots of kids. The resort offers free yoga every morning. The hotel was very quiet without any night life or entertainment. There are only 4 dining options (Steak, Mexican, Italian, American). The food choices were good but nothing amazing. If you don't have reservations you will eat at 9pm. We decided to go off resort for authentic good Mexican food. I was debating between Villa Del Palmar and the Garza, next time I would choose Garza as it did look more luxury and had better dining options.
Stayed 5 nights in Oct 2024

8/10 Good

Mimi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The food for this facility did not disappoint! We've been to several resorts and this has had the best food overall. Our favorite restaurant was the steakhouse, La Casona. Saul provided us with excellent service and helped us feel welcomed. The activities were lacking, even though it was raining on and off, certain events at the pool were still going on, like pool volleyball and zumba, but most of the activities were cancelled without notice. There were plenty of people still out and about in the pools but music would play for 2 or 3 songs and turn back off. We were pretty bored even for a 3 day stay. They do have an onsite booking office for excursions and shows, which was convenient. There is also a starbucks(not included in AI) and market next door for souvenirs and such. The gym was clean and had plenty of equipment to use. The beach access was pretty small, but it was kept very clean. One issue we has was on our first day, we had lunch at Zama, and since they also do a la carte for non all inclusive guests, you have to sign a check with the option to give additional tip. We always leave cash on the table, but as we were leaving, the hostess asked our waiter in spanish, "How much do you think the asians left you?" and when he looked at the check, I heard him say "Nothing!". That was pretty rude, although I understand that kind of talk happens, it just sucked that they said it in front of us. It'd be unlikely that we'd come back, but it wasn't too bad of an experience.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nathaniel

Stayed 3 nights in Sep 2024