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The Fives Oceanfront Riviera Maya - All Inclusive Optional

4.5 star property

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Photo gallery for The Fives Oceanfront Riviera Maya - All Inclusive Optional

2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Property video
Presidential Room, 3 Bedrooms, Oceanfront | Premium bedding, minibar, in-room safe, desk
Sundeck
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
$415
$340 nightly
$415 total
Total with taxes and fees
Mar 26 - Mar 27

Explore the area

View in a map
Av. Javier Rojo Gomez Sm 002 Mza 25 Lt 1, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Ojo de Agua Beach
    ‪10 min walk‬
  • Place, Puerto Morelos Town Square
    ‪15 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite Junior with Garden View

Premium bedding, minibar, in-room safe, desk

Suite Junior with Garden View

  • Garden view
  • 645 sq ft
  • Sleeps 4

View all photos for Suite with Sea View

Premium bedding, minibar, in-room safe, desk

Suite with Sea View

  • Sea view
  • 871 sq ft
  • Sleeps 4

View all photos for Family Suite -8 guests- with Sea View

Premium bedding, minibar, in-room safe, desk

Family Suite -8 guests- with Sea View

  • Sea view
  • 1420 sq ft
  • Sleeps 8

View all photos for Suite with Partial Sea View

Premium bedding, minibar, in-room safe, desk

Suite with Partial Sea View

  • Partial sea view
  • Sleeps 4

View all photos for Suite with Sea View

Bathroom | Shower, free toiletries, hair dryer, towels

Suite with Sea View

  • Sea view
  • 3358 sq ft
  • Sleeps 8

View all photos for Family Suite -8 guests- with Sea View

Premium bedding, minibar, in-room safe, desk

Family Suite -8 guests- with Sea View

  • Sea view
  • 2400 sq ft
  • Sleeps 10

View all photos for Family Suite -8 guests- with Sea View

Bathroom | Shower, free toiletries, hair dryer, towels

Family Suite -8 guests- with Sea View

  • Sea view
  • 4251 sq ft
  • Sleeps 10

One Bedroom Oceanview Residence

  • Sleeps 4

View all photos for Presidential Room, 3 Bedrooms, Oceanfront

Presidential Room, 3 Bedrooms, Oceanfront | Premium bedding, minibar, in-room safe, desk

Presidential Room, 3 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 10
  • 1 Double Sofa Bed, 2 King Beds and 2 Queen Beds

View all photos for Room, 3 Bedrooms, Oceanfront

Room, 3 Bedrooms, Oceanfront | Premium bedding, minibar, in-room safe, desk

Room, 3 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 10
  • 2 Queen Beds, 1 Double Sofa Bed and 2 King Beds

View all photos for Presidential Room, 2 Bedrooms, Oceanfront

Presidential Room, 2 Bedrooms, Oceanfront | Premium bedding, minibar, in-room safe, desk

Presidential Room, 2 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for 1 Bedroom Oceanview Residences

1 Bedroom Oceanview Residences | Premium bedding, minibar, in-room safe, desk

1 Bedroom Oceanview Residences

9.0 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Partial Oceanview Residences

1 Bedroom Partial Oceanview Residences | Premium bedding, minibar, in-room safe, desk

1 Bedroom Partial Oceanview Residences

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Ocean View

Premium bedding, minibar, in-room safe, desk

Room, 2 Bedrooms, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

8.4 out of 10
Very good
(32 reviews)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

One Bedroom Partial Oceanview Residence

  • Sleeps 4

Two Bedroom Oceanview Residence

  • Sleeps 6

Three Bedroom Oceanfront Residence

  • Sleeps 8

Junior Suite

  • Sleeps 4

Three Bedroom Presidential Penthouse Residence

  • Sleeps 8

Two Bedroom Oceanfront Residence

  • Sleeps 6

Two Bedroom Presidential Penthouse Residence

  • Sleeps 6

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About the neighborhood

Puerto Morelos

When you stay at The Fives Oceanfront Riviera Maya - All Inclusive Optional in Puerto Morelos, you'll be on the beach, just steps from Arrecife de Puerto Morelos National Park and 11 minutes by foot from Ojo de Agua Beach. .This beach resort is 0.8 mi (1.2 km) from Puerto Morelos Town Square and 8.2 mi (13.3 km) from Petempich Bay.
View more Resorts in Puerto MorelosOpens in a new window

What's nearby

  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.2 miles
  • Ojo de Agua Beach - 10 min walk - 0.5 miles
  • Puerto Morelos Town Square - 15 min walk - 0.8 miles
  • Puerto Morelos Artists’ Cooperative - 15 min walk - 0.8 miles
  • Puerto Morelos Beach - 3 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Único Beach - ‬3 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬16 min walk
  • ‪Cantina Habanero - ‬13 min walk
  • ‪Peninsula - ‬14 min walk
  • ‪Don Ernesto's - ‬10 min walk

About this property

The Fives Oceanfront Riviera Maya - All Inclusive Optional

The Fives Oceanfront Riviera Maya - All Inclusive Optional offers 93 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch Smart televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 93 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a sauna, and a fitness center. This resort also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy Italian cuisine at Al Mare, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free valet parking is available onsite.
Al Mare - This beachfront theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
K iin Rooftop - This restaurant overlooks the ocean and specializes in international cuisine. Guests can enjoy drinks at the bar. Open daily.
Romarley Beach House - This restaurant specializes in Caribbean cuisine. Open daily.
Romarley Pool Bar - This bar is located by the pool. Open daily.
Manglar Lobby Bar - Onsite bar. Open daily.
Late night fare is available from room service (during limited hours).

All inclusive details

All-inclusive room rates at The Fives Oceanfront Riviera Maya - All Inclusive Optional are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Yoga

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Al Mare
  • K iin Rooftop
  • Manglar Lobby Bar
  • Romarley Beach House
  • Romarley Pool Bar

Things to do

  • 2 outdoor pools
  • Beach club
  • Boat tours
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Winery release events
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Built in 2019
  • Communal living room
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Day (December 25) Gala Dinner per adult: USD 100
  • Christmas Day (December 25) Gala Dinner per child: USD 50 (from 6 to 17 years old)

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

The Fives Oceanfront Riviera Maya - All Inclusive Optional Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 273 out of 438 reviews
Rating 8 - Good. 99 out of 438 reviews
Rating 6 - Okay. 32 out of 438 reviews
Rating 4 - Poor. 13 out of 438 reviews
Rating 2 - Terrible. 21 out of 438 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice hotel. Very classy. We enjoyed it a lot. It's very close to Porto Morales and you can walk there. The staff was great. The room was very nice.
Stayed 1 night in Nov 2025

6/10 Okay

Jessica

Stayed 4 nights in Nov 2025

6/10 Okay

jalen

Liked: Cleanliness
Have all of the dinner options that are advertised
Stayed 4 nights in Oct 2025

8/10 Good

CATHERINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean hotel, very spacious room with view of the sea. The staff were variable - guy at the bar is a legend and Israel was great helping me book trips. Loads of options and delicious food for breakfast, lunch and at the pool bar, but I’d imagine the dinner menu could get boring if you’re there on AI for more than a few days. All great quality and nice it’s all à la carte - no buffets in sight!! Overall, great value and enjoyable stay!
Stayed 3 nights in Oct 2025

10/10 Excellent

Anna Grazia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2025

10/10 Excellent

Nadija

Stayed 1 night in Oct 2025

10/10 Excellent

Anil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and nice. They had 2 pools and both were maintained properly with great views. Staff was friendly and greeting. Everything felt like home. I would definitely recommend this property to others for vacations.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was phenomenal and had great attention to detail. Room was clean and spacious, views were amazing. Walkable restaurants/bars, great excursion options. Felt safe here even as a solo traveler.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dana Lamont

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very relaxing stay. Staff was EXCELLENT!!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

RICHARD, Kelowna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fives was incredible - if you are looking for a private more quiet stay right on the beach this is the place - all the staff were amazing, helpful, friendly and were genuinely interested in making our stay memorable… the rooms are exquisite and the food was top class - they could’ve had one more restaurant to choose from but the roof top restaurant is quite lovely - we had a great stay and we would go back - there was seaweed on the beach but each day it would be cleaned up and made to look pristine … We had a lively family vacation and walked into the village a few times which is a quick and safe walk
Stayed 6 nights in Aug 2025

10/10 Excellent

Angelic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing , Val and Majoo are the best , don't lose them they made the trip top notch , went above and beyond excellent serv, got me a hair appointment that was amazing!!! The new GM was a great addition as well! I've stayed there Many times and have seen a lot of changes . He was very present and expressed genuine concern. This was a solo trip , I feel safe and well taken care of at the fives oceanfront
Stayed 4 nights in Sep 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach and the infinity pools were within walking distance from our room. The service staff was great. We went during the off season so food options were a bit limited. The food was mostly great and some were inconsistent. The best dessert was the tiramisu!
Stayed 7 nights in Sep 2025

6/10 Okay

Amber

Traveled with group
Liked: Cleanliness, staff & service
Very nice resort with a nice view, small/ limited things to offer so I would say this is more for families or couples who only want to relax, not enough good food options included in the all inclusive.
Stayed 2 nights in Aug 2025

6/10 Okay

Bianca

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I property has went down hill over the years. Staff are rude. Restaurants on site are not always open. all inclusive is limited. Bars closed at 10pm. Room service was rude, slow and hardly answered the phone
Stayed 2 nights in Jun 2025

10/10 Excellent

Herve Nzereka, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personalized services including all inclusive restaurants
Stayed 4 nights in Aug 2025

10/10 Excellent

Tayyeb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Aug 2025

2/10 Terrible

Farshid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good. The restaurants and bars closed at 9pm, no food no drinks after 9pm. The beach was useless because of seaweed, very bad smell of seaweed even in the room. We booked for 2 weeks but after second day we cancelled our stay, hotel didn’t want to refund us at all. Be very careful when you book on the Expedia, verify carefully the information, don’t relay on what Expedia publish, in case of any pb, they wont take any responsibility and help you.
Stayed 13 nights in Jul 2025

8/10 Good

Cordelia Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lemon fish, banana pancakes and other foods
Stayed 7 nights in Jul 2025

10/10 Excellent

Penny

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Hanna

Great
Stayed 2 nights in Jun 2025

6/10 Okay

KATHRYN G

Traveled with partner
Liked: Staff & service, amenities
We really enjoyed our stay at The Fives. Food was okay, beach and pools were perfect, staff was friendly. It did seem like they didn’t have a great system for all inclusive guests. I didn’t like that you had to say your room number to everyone when ordering. Also a downside that they didn’t have any buffets for a quick bite. You always had to sit down and be waited on, just seemed like a waste of time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Herminia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wedding of my friend was very well planned and done
Stayed 5 nights in May 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to getaway for a week! The hotel staff was amazing! Thanks again for a great week!
Stayed 6 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so nice and the property was beautiful! I enjoyed my stay...
Stayed 2 nights in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we first got there never got service for 30 mins on the beach chairs. After that everything went good.
Stayed 1 night in Jul 2025