With a stay at Suites Malecon Cancun in Cancun (Downtown Cancun), you'll be steps from Plaza Las Americas and 6 minutes by foot from Amerimed Hospital. .This hotel is 0.8 mi (1.3 km) from Dubai Palace Casino and 1.1 mi (1.7 km) from Galenia Hospital.
What's nearby
Plaza Las Americas - 1 min walk
Amerimed Hospital - 6 min walk
Dubai Palace Casino - 11 min walk
Plaza 28 - 3 min drive
Tortuga Beach - 12 min drive
Getting around
Cancun Intl. Airport (CUN) - 16 min drive
Restaurants
Olive Garden - 5 min walk
Toks - 7 min walk
La Taberna de los Amigos - 2 min walk
Sushi Itto - 2 min walk
La Palapita - 3 min walk
About this property
Suites Malecon Cancun
Hotel connected to a shopping center in Downtown Cancun with free parking
Suites Malecon Cancun offers 64 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 64 individually decorated guestrooms, featuring microwaves and flat-screen televisions. Cable television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, a communal living room, and tour/ticket assistance.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Free self parking on site
Limited onsite parking
Wheelchair-accessible parking available
Onsite parking includes off-street options
Things to do
Bicycle rentals
Billiards/pool table
Gym
Outdoor pool
Outdoor pool (guest access)
TV in common areas
Family friendly
In-room microwave
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Shared refrigerator
Guest services
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Computer station
Outdoors
Garden
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Elevator (34 inch wide door)
Front entrance ramp
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
1 building
18 floors
Communal living room
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Microwave
More
Air conditioning
Desk
Free local calls
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of MXN 1000 will be collected before check-in.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Property is also known as
Suites Malecon Cancun Aparthotel
Suites Malecon Aparthotel
Suites Malecon Cancun
Suites Malecon Cancun Hotel
Suites Malecon Hotel
Suites Malecon
Hotel Suites Malecon Cancun Cancun
Cancun Suites Malecon Cancun Hotel
Hotel Suites Malecon Cancun
Suites Malecon Cancun Cancun
Suites Malecon Cancun Hotel
Suites Malecon Cancun Cancun
Suites Malecon Cancun Hotel Cancun
Suites Malecon Cancun Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I wanted to love Suites Melacon but I wouldn't stay here ever again despite the amazing location and connected to a beautiful shopping center with tons of restaurants, stores, and spas. The noise level is not the property's fault thanks to the neighboring concert club arena, nightclubs, and bars; but it would have been a nice courtesy informing the guests. The music is blasting loud from 9pm to 6am!!! You can't sleep without earplugs. We were on the 9th floor. The sound radiates so loud.
If you do stay here then:
Marisol at reception and Daniel Morales at security entrance at E3 were absolutely so friendly and customer serviced. They always had a smile on their faces. Definitely look out for them!
Take advantage of the water jug dispenser for 100 pesos which needs to be paid in cash. You can order this from the lobby reception.
The security deposit is 100USD or 1000 pesos and they give a paper receipt. If you lose the receipt, you are out of luck and won't get your money back. This seems sketchy.
The safe in the room is not operated with a code but rather a key. Lose it and you're screwed.
They only give ONE room key and one access key which is a "private" entrance to the Plaza Malecon Americas mall.
Ashiana
Stayed 7 nights in Aug 2024
6/10 Okay
Brent
Traveled with partner
Aug 28, 2024
Disliked: Staff & service
Employee working at the entry gate to the parking garage jumped on the back of my rental vehicle after I accidentally rolled past the gate upon initially arriving to the hotel. One of the worst experiences I've had at any hotel. Would advise tourists to consider taking their business elsewhere due to service.
The building was made with cheap labor and materials and looked as such. The overall low level of faux finishes is not odvious in photos but in person the low quality is impossible to miss.
Definitely an amazing place to stay. I stayed in the suit with the hot tub and it was amazing. The location was great for young people who are looking to have fun. There’s a huge shopping mall literally next to the suit, there a bunch of restaurants around the area which close at 5am. The place is nice the only thing I didn’t like was that the towels and overall sheets were tainted with yellow spots. There is cleaning everyday, however the sheets didn’t feel or seemed to be clean. The staff in the reception and in the entrance (garage area) are very nice. However in my room I had 2 bottles of alcohol and it seemed like someone had poured water into it because some of the alcohol froze. Is impossible for liquor to freeze so when I saw that portion of my alcohol was frozen I thought someone must have taken some alcohol and pour water in. I hope I’m incorrect. Anyways, the place is amazing I do hope that the sheets are replaced or cleaned better. Also my hot tub was never cleaned.
Very nice place to stay to go to Cancun Cosmetic Dentistry in the mall.
Jamaica
Stayed 3 nights in Aug 2024
10/10 Excellent
Luz
Aug 8, 2024
All good
Luz
Stayed 2 nights in Aug 2024
6/10 Okay
Brandon
Traveled with partner
Aug 6, 2024
Liked: Cleanliness
The property has a low roof entrance to their parking garage which is how you access the lobby and this causes big issues for shuttle transportation they can't access the garage therefore you'll be left out on the street with your luggage to truck up hill and through a parking structure in order to check in here. Balconies are extremely unsafe. Rooms are small and tv is in Spanish. The mall is perfectly located across from the hotel.
The location is central but it is surrounded by night bulbs that will be playing loud music from 9 pm to 7Aam. Be warned if you are looking for a night sleep. Even with earplugs the bass kept me up.
Rahul
Stayed 1 night in Aug 2024
6/10 Okay
A.
Aug 3, 2024
Liked: Staff & service
The guys down at security were amazing and super helpful with getting places and helping us translate things when needed.
Good service Marisol at front desk,
Lupita housekeeping, security mens at entry and at elevator very friendly.thanks to all .
my family had good experience.
4/5. Too many rules.
Leave $100 cash deposit at the check in. Separate cards for room and elevator, and you only get 1 elevator card per room.
Lose a room card - $20 fine.
Want a beach towel - leave a room key as a deposit.
Checkout at 1200 sharp - after that they threaten to charge you by the minute and use your cash deposit for that.
Kind of confusing building entrance, takes a couple of hours to get used to.
The good. - nice and new suite, full kitchen with dishes and hardwares, coffe machine and a nice view. Clean bed and floor, convenient location next to a supermarket