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Suites Malecon Cancun

3.5 star property

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Photo gallery for Suites Malecon Cancun

Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, sun loungers
Dining room
Luxury Room, 1 King Bed, Hot Tub, Sea View | Balcony view
Terrace/patio
Family Suite, 2 Bedrooms, Kitchen, Sea View | Balcony view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Av. Bonampak Sm 6 M1 L1, Vancouver Tower, Cancun, QROO, 77500
  • Place, Plaza Las Americas
    ‪2 min walk‬
  • Place, Amerimed Hospital
    ‪6 min walk‬
  • Place, Dubai Palace Casino
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Kitchen, Sea View

Terrace/patio

Deluxe Suite, 1 Bedroom, Kitchen, Sea View

8.4 out of 10
Very good
(31 reviews)
  • Sea view
  • 936 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Kitchen, Sea View

Family Suite, 2 Bedrooms, Kitchen, Sea View | Balcony view

Family Suite, 2 Bedrooms, Kitchen, Sea View

8.0 out of 10
Very good
(29 reviews)
  • Sea view
  • 1270 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Sea View

Standard Room, 1 King Bed, Non Smoking, Sea View | View from room

Standard Room, 1 King Bed, Non Smoking, Sea View

8.4 out of 10
Very good
(45 reviews)
  • Sea view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 3 Bedrooms, Kitchen, Ocean View

Family Suite, 3 Bedrooms, Kitchen, Ocean View | Balcony

Family Suite, 3 Bedrooms, Kitchen, Ocean View

7.4 out of 10
Good
(13 reviews)
  • Ocean view
  • 1571 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

View all photos for Economy Room, 1 King Bed, Non Smoking

Economy Room, 1 King Bed, Non Smoking | View from room

Economy Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(13 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Hot Tub, Sea View

Luxury Room, 1 King Bed, Hot Tub, Sea View | Balcony view

Luxury Room, 1 King Bed, Hot Tub, Sea View

8.2 out of 10
Very good
(40 reviews)
  • Sea view
  • 390 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

With a stay at Suites Malecon Cancun in Cancun (Downtown Cancun), you'll be steps from Plaza Las Americas and 6 minutes by foot from Amerimed Hospital. .This hotel is 0.8 mi (1.3 km) from Dubai Palace Casino and 1.1 mi (1.7 km) from Galenia Hospital.

What's nearby

  • Plaza Las Americas - 2 min walk - 0.1 miles
  • Cancun Bullfight ring - 3 min walk - 0.2 miles
  • Amerimed Hospital - 6 min walk - 0.4 miles
  • Royal Yak Casino and Sports Book - 11 min walk - 0.6 miles
  • Dubai Palace Casino - 11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪La Taberna De Los Amigos - ‬2 min walk
  • ‪Olive Garden - ‬5 min walk
  • ‪KFC - ‬4 min walk
  • ‪Chili's Grill & Bar - ‬4 min walk

About this property

Suites Malecon Cancun

Suites Malecon Cancun offers 64 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 64 individually decorated guestrooms, featuring microwaves and flat-screen televisions. Cable television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access and a television in a common area.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Handrails in stairways (36 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 18 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 1000 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Suites Malecon Cancun Aparthotel
Suites Malecon Aparthotel
Suites Malecon Cancun
Suites Malecon Cancun Hotel
Suites Malecon Hotel
Suites Malecon
Hotel Suites Malecon Cancun Cancun
Cancun Suites Malecon Cancun Hotel
Hotel Suites Malecon Cancun
Suites Malecon Cancun Cancun
Suites Malecon Cancun Hotel
Suites Malecon Cancun Cancun
Suites Malecon Cancun Hotel Cancun

Suites Malecon Cancun Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 515 out of 1033 reviews
Rating 8 - Good. 219 out of 1033 reviews
Rating 6 - Okay. 136 out of 1033 reviews
Rating 4 - Poor. 63 out of 1033 reviews
Rating 2 - Terrible. 100 out of 1033 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Breyanna

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I’m leaving a 3-star rating — I would have given 2 stars, but I was able to take care of the issues on my own. The hotel itself was okay, but the main concern was the cleanliness of the room. The room we were given was not cleaned properly at all. The bathroom was filthy, there was urine around the toilet, the shower door was covered in hard water stains, and there was hair in the sink and on the bed. The dressers were not wiped down, and you could still see stains from previous guests’ food and drinks. If you’re just looking for a budget-friendly place to stay and don’t mind purchasing cleaning supplies to clean the room yourself, then this place may work for you. However, overall, I was not satisfied with my stay.
Stayed 3 nights in Nov 2025

6/10 Okay

Edward

Liked: Staff & service
Disliked: Property conditions & facilities
It's showing its age. computers were't working. elevators out of service. very convenient location. infinity pool is not flowing. Pizza oven was full of trash. Unusable. Sofa has seen better days.
Stayed 7 nights in Nov 2025

10/10 Excellent

Robert

Stayed 3 nights in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price. Perfect hub to explore from.
Stayed 3 nights in Nov 2025

2/10 Terrible

Claudia

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Just overall disgusting lobby stinks like paint or worse just of strong chemical staff is rude, furniture old, pool dirty widonw coverings broke
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 7 nights in Oct 2025

10/10 Excellent

Heather, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 1 night in Oct 2025

4/10 Poor

Peter

Disliked: Cleanliness, property conditions & facilities
We had to request a new room as the room they assigned us was moldy. When we tried to upgrade the room, however, they refused to help us, charging a fee much larger than the difference in price.
Stayed 12 nights in Oct 2025

10/10 Excellent

Eliza

Liked: Cleanliness, amenities, property conditions & facilities
As a solo traveler! This place the staff and surrounding areas was amazing experience!
Stayed 4 nights in Oct 2025

2/10 Terrible

Hengwei

Disliked: Property conditions & facilities
It’s not easy finding locations! Front desk ask to a cash deposit. Nosy downtown
Stayed 1 night in Oct 2025

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room was very clean on arrival and the housekeeping was awesome. The man at the front desk was rude and very condescending he is the reason for the poor review. We will stay at another property close by on our next visit to Cancun because of this one person. He ruined the entire 3 night stay. Perhaps the hotel should consider some training in professionalism for him. Definitely will not stay here again. Cannot recommend the property.
Stayed 3 nights in Oct 2025

10/10 Excellent

Luis Angel Diaz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and friendly people around the area. I just wish the property had more washers and dryers
Stayed 11 nights in Oct 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 6 nights in Oct 2025

2/10 Terrible

ROBERTO

Stayed 3 nights in Aug 2025

8/10 Good

Christopher, McKinney

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property was in a excellent location staff could’ve been more friendly and could use a good update I’d stay again
Stayed 2 nights in Oct 2025

10/10 Excellent

Shariane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everyone about this accommodation. The room is comfortable. The balcony is spacious with amazing views! The jacuzzi was perfect to end my night with, especially with the night time views. It was absolutely perfect and a great highlight. I love that the mall was next door! I was given an access key to quickly get into the mall. So many food options to choose at great prices. I highly recommend this one for sure!
Stayed 1 night in Jul 2025

8/10 Good

Nayeli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was nice. Parking is dark but area is safe.
Stayed 3 nights in Aug 2025

8/10 Good

Maranatha

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was generally friendly helpful and supportive. however the cleaning crew would agree to an alt cleaning schedule and not show up. Room upon arrival looked like it had been cleaned but hadn’t been used in a while and no new cleaning prior to arrival but everything was in moderate condition. Biggest downside was the beds were hard as ROCKs and the pillows were flat and not very supportive.
Stayed 4 nights in Oct 2025

8/10 Good

Vannea

Liked: Staff & service
Ubicacion buena. Poco complicado para llegar
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Business traveler
Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathanael

Stayed 10 nights in Aug 2025

2/10 Terrible

MAGDALENA

Traveled with partner
Disliked: Amenities
Too much to walk, couldn't have frirnds pr family over unless I paid Extra per person, with a time frame
Stayed 5 nights in Sep 2025

6/10 Okay

Adi

Disliked: Cleanliness
Dirty sheets and nasty pillows
Stayed 1 night in Sep 2025

10/10 Excellent

Karl

Stayed 1 night in Sep 2025

10/10 Excellent

Sifa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice in downtown cancun. Note it is connected to a mall and there are stores/bars/restaurants close by because this is not an all inclusive stay. there’s no bar nor restaurant within the hotel. Staff is nice and helpful. I would stay here again. Room is nice and spacious (I stayed in a king size balcony by myself).
Stayed 3 nights in Sep 2025