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Suites Malecon Cancun

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suites Malecon Cancun

View from property
Garden
Terrace/patio
Luxury Room, 1 King Bed, Hot Tub, Sea View | Television
Fitness facility

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Av. Bonampak Sm 6 M1 L1, Vancouver Tower, Cancun, QROO, 77500
  • Plaza Las Americas
    1 min walk
  • Cancun Bullfight ring
    3 min walk
  • Amerimed Hospital
    6 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    16 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Sea View

View from room

Standard Room, 1 King Bed, Non Smoking, Sea View

  • 301 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 3 Bedrooms, Kitchen, Ocean View

Family Suite, 3 Bedrooms, Kitchen, Ocean View | Balcony

Family Suite, 3 Bedrooms, Kitchen, Ocean View

  • 1571 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom, Kitchen, Sea View

Terrace/patio

Deluxe Suite, 1 Bedroom, Kitchen, Sea View

  • 936 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Hot Tub, Sea View

Luxury Room, 1 King Bed, Hot Tub, Sea View | Balcony view

Luxury Room, 1 King Bed, Hot Tub, Sea View

  • 390 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 King Bed, Non Smoking

Economy Room, 1 King Bed, Non Smoking | View from room

Economy Room, 1 King Bed, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Kitchen, Sea View

Family Suite, 2 Bedrooms, Kitchen, Sea View | Balcony view

Family Suite, 2 Bedrooms, Kitchen, Sea View

  • 1270 sq ft
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
Front of property
Krystal Urban Cancun & Beach Club
Pool
Free WiFi
Restaurant
Air conditioning
3.8 out of 5, Good, (1272)
The price is $76
per night
$96 total
includes taxes & fees
Dec 5 - Dec 6
Krystal Urban Cancun & Beach Club

About the neighborhood

Cancun

With a stay at Suites Malecon Cancun in Cancun (Downtown Cancun), you'll be steps from Plaza Las Americas and 6 minutes by foot from Amerimed Hospital. .This hotel is 0.8 mi (1.3 km) from Dubai Palace Casino and 1.1 mi (1.7 km) from Galenia Hospital.

What's nearby

  • Plaza Las Americas - 1 min walk - 0.1 miles
  • Amerimed Hospital - 6 min walk - 0.4 miles
  • Dubai Palace Casino - 11 min walk - 0.6 miles
  • Plaza 28 - 3 min drive - 1.6 miles
  • Tortuga Beach - 12 min drive - 5.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Olive Garden - ‬5 min walk
  • ‪Toks - ‬7 min walk
  • ‪La Taberna de los Amigos - ‬2 min walk
  • ‪Sushi Itto - ‬2 min walk
  • ‪La Palapita - ‬3 min walk

About this property

Suites Malecon Cancun

Hotel connected to a shopping center in Downtown Cancun with free parking
Suites Malecon Cancun offers 64 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 64 individually decorated guestrooms, featuring microwaves and flat-screen televisions. Cable television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, a communal living room, and tour/ticket assistance.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 18 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 1000 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Suites Malecon Cancun Aparthotel
Suites Malecon Aparthotel
Suites Malecon Cancun
Suites Malecon Cancun Hotel
Suites Malecon Hotel
Suites Malecon
Hotel Suites Malecon Cancun Cancun
Cancun Suites Malecon Cancun Hotel
Hotel Suites Malecon Cancun
Suites Malecon Cancun Cancun
Suites Malecon Cancun Hotel
Suites Malecon Cancun Cancun
Suites Malecon Cancun Hotel Cancun

Reviews

8.0

Very Good

Rating 10 - Excellent. 508 out of 1000 reviews" "
Rating 8 - Good. 209 out of 1000 reviews" "
Rating 6 - Okay. 129 out of 1000 reviews" "
Rating 4 - Poor. 60 out of 1000 reviews" "
Rating 2 - Terrible. 94 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 1 night in Aug 2024

10/10 Excellent

massimo

Traveled with family
Liked: Staff & service, property conditions & facilities
I want to thanks the check in/out girls . Very efficents, professionals and with fantastic attitude. I'll be back soon.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jamaica, WOODLAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay to go to Cancun Cosmetic Dentistry in the mall.
Stayed 3 nights in Aug 2024

10/10 Excellent

Luz

All good
Stayed 2 nights in Aug 2024

6/10 Okay

Brandon

Traveled with partner
Liked: Cleanliness
The property has a low roof entrance to their parking garage which is how you access the lobby and this causes big issues for shuttle transportation they can't access the garage therefore you'll be left out on the street with your luggage to truck up hill and through a parking structure in order to check in here. Balconies are extremely unsafe. Rooms are small and tv is in Spanish. The mall is perfectly located across from the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Victoriano

Liked: Cleanliness, staff & service, property conditions & facilities
The noise at nigth there is a night club around the property and they play loud music at night
Stayed 8 nights in Jul 2024

2/10 Terrible

Rahul

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Loud music all night.
The location is central but it is surrounded by night bulbs that will be playing loud music from 9 pm to 7Aam. Be warned if you are looking for a night sleep. Even with earplugs the bass kept me up.
Stayed 1 night in Aug 2024

6/10 Okay

A.

Liked: Staff & service
The guys down at security were amazing and super helpful with getting places and helping us translate things when needed.
Stayed 1 night in Jul 2024

8/10 Good

Johnny

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service Marisol at front desk, Lupita housekeeping, security mens at entry and at elevator very friendly.thanks to all . my family had good experience.
Stayed 6 nights in Jul 2024

8/10 Good

Daniil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4/5. Too many rules. Leave $100 cash deposit at the check in. Separate cards for room and elevator, and you only get 1 elevator card per room. Lose a room card - $20 fine. Want a beach towel - leave a room key as a deposit. Checkout at 1200 sharp - after that they threaten to charge you by the minute and use your cash deposit for that. Kind of confusing building entrance, takes a couple of hours to get used to. The good. - nice and new suite, full kitchen with dishes and hardwares, coffe machine and a nice view. Clean bed and floor, convenient location next to a supermarket
Stayed 6 nights in Jul 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph, Eden Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
I love this nice and clean hotel. Thank you to the staff for being so friendly.
Stayed 3 nights in Jul 2024

10/10 Excellent

Harshita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient area and beautiful view of the ocean. Staff was great and helpful!
Stayed 6 nights in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People
The people at the front desk were all so delightful and friendly. Willing to help with anything you needed. Liked the location also as it was so easy to get to the mall to eat since this place doesn't have a restaurant. Pool could use some upgrading but sure felt good on these hot days! Would stay again.
Stayed 1 night in Jul 2024

4/10 Poor

Dickey

Stayed 5 nights in Jul 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Great centrally located spot. Secure parking
Stayed 1 night in Jul 2024

10/10 Excellent

Ezequiel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chulada de hotel
Todo perfecto buena atención al cliente
Stayed 1 night in Jul 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Julie

Stayed 10 nights in Jul 2024

8/10 Good

Reza

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Got a good rate but of course 18th floor suite with hurricane coming in right at us. Suites are nice area is good too some eye soar buildings abandoned around other than that was good structure is kind of old from outside beat up with wind and humidity need new paint. Kind staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Crystal

Stayed 5 nights in Jun 2024

4/10 Poor

Karol

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Consistently declining quality
I already did a review for the main part of our stay (not good), we had to add on to our stay due to the hurricane. I will say that I'm very disappointed that the quality of this hotel is declining. They have removed the washers/dryers from the hallways, the pool water is clean, but the walls and floor of the pool are very dirty. The hot tub doesn't work, there are only three loungers for the entire hotel. Two days before we left, the dental office asked me to take a prescription and leave it with the front desk for an incoming patient to pickup. They said they had already talked to the manager and it was approved. When I went to the front desk, Viviana was there and she was SO rude at me and actually yelled when I asked. Upon checkout, Viviana was the person at the front desk. She was again, exceptionally rude and argumentative. I had to get the manager to the reception desk to get my $100 deposit. I've been staying at this hotel for a while and never had an experience like I had this trip. I sent a friend the week prior and she also had a bad experience. I don't believe that I'll be coming back again. Another option nearby is Fiesta Inn, I would suggest trying them instead of Suites Malecon.
Stayed 2 nights in Jul 2024

6/10 Okay

Karol

Traveled with family
Liked: Cleanliness, room comfort
We have stayed here many times. This trip was significantly different. They no longer have washers/dryers in each suite. There are only THREE lounge chairs for the entire pool deck. The pool is dirty and in poor repair. The hot tub doesn’t work. The previous manager was amazing, the new one doesn’t seem to care that the quality and service are significantly lower than under prior management.
Stayed 6 nights in Jun 2024