Hotel Riu Palace Peninsula - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Peninsula - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Creator video
Aerial view
7 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
$452
$369 nightly
$452 total
Total with taxes and fees
Jan 27 - Jan 28

Explore the area

View in a map
Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera, Cancun, QROO, 77500
  • Place, Langosta Beach
    ‪8 min walk‬
  • Place, Tortuga Beach
    ‪9 min walk‬
  • Place, Playa Tortugas
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

Junior Suite (U)

8.6 out of 10
Excellent
(359 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.4 out of 10
Very good
(335 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, Ocean View (Superior, U)

8.6 out of 10
Excellent
(97 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (U)

9.8 out of 10
Exceptional
(22 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (M)

9.8 out of 10
Exceptional
(10 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Superior, M)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Sea View (M)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

9.4 out of 10
Exceptional
(9 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Jetted Tub, Ocean View (Villa - U)

9.0 out of 10
Wonderful
(36 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Villa - U)

9.2 out of 10
Wonderful
(10 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (SJMB / B2C)

  • 429 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior, B2C-US)

  • 434 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (SUMZ / B2C)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub, Ocean View (Villa, B2C-US)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Villa | B2C-US)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub, Sea View (Villa, M)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub (Villa, M)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub (Villa | U)

8.6 out of 10
Excellent
(37 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Villa, Jetted Tub (Suite, L)

9.0 out of 10
Wonderful
(2 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub (Villa | E)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, L)

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior, E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa, Jetted Tub, Ocean View (Suite, L)

7.0 out of 10
Good
(2 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Villas, E)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Villa, Hot Tub, Ocean View (Suite, L)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (L)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Villa, Jetted Tub, Sea View (Suite, M)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub (Villa | B2C-US)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, Ocean View (Superior | C)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub, Ocean View (Villa | C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Villa | C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub (Villa | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (C)

7.0 out of 10
Good
(2 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Ocean View (Superior | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Jetted Tub (Villa | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds

Junior Suite, Jetted Tub, Ocean View (Villa | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Villa | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite (Villas, Elite Club +18, U)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Ocean View (Elite Club +18, U)

  • Sleeps 2
  • 1 Double Bed

Suite, Ocean View (Elite Club +18, U)

  • Sleeps 2
  • 1 Double Bed

Junior Suite (Villas Swim-Up, Elite Club +18, U)

  • Sleeps 2
  • 1 Double Bed

Suite (Villas, Elite Club +18, U)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Garden View (U)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Garden View (U)

  • Sleeps 8
  • 1 Double Bed

Junior Suite (Villas, Elite Club +18, C)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Ocean View (Elite Club +18, C)

  • Sleeps 2
  • 1 Double Bed

Suite, Ocean View (Elite Club +18, C)

  • Sleeps 2
  • 1 Double Bed

Junior Suite (Villas Swim-Up, Elite Club +18, C)

  • Sleeps 2
  • 1 Double Bed

Suite (Villas, Elite Club +18, C)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Garden View (C)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Garden View (C)

  • Sleeps 8
  • 1 Double Bed

Junior Suite, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Sea View (M)

  • Sleeps 8
  • 1 King Bed

Junior Suite, Garden View (B2C-US)

  • Sleeps 4
  • 1 Double Bed

Junior Suite (Villas, Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

  • Sleeps 8
  • 1 Double Bed

Junior Suite, Ocean View (Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Garden View (B2C-CA)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-CA)

  • Sleeps 8
  • 1 Double Bed

Suite (Villas, Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Suite, Ocean View (Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Junior Suite (Villas Swim-Up,Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Connecting Rooms, Ocean View (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite (Villas, Elite Club +18, E)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Ocean View (Elite Club +18, E)

  • Sleeps 2
  • 1 Double Bed

Suite, Ocean View (Elite Club +18, E)

  • Sleeps 2
  • 1 Double Bed

Junior Suite (Villas Swim-Up, Elite Club +18, E)

  • Sleeps 2
  • 1 Double Bed

Suite (Villas, Elite Club +18, E)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Garden View (E)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Garden View (E)

  • Sleeps 8
  • 1 Double Bed

Similar properties

About the neighborhood

Cancun

Located in Cancun (Zona Hotelera), Hotel Riu Palace Peninsula - All Inclusive is within a 10-minute walk of Langosta Beach and Tortuga Beach. .This all-inclusive property is 4.2 mi (6.7 km) from La Isla Shopping Mall and 8.4 mi (13.5 km) from Delfines Beach.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 miles
  • Langosta Beach - 8 min walk - 0.5 miles
  • Tortuga Beach - 9 min walk - 0.5 miles
  • Cancun Golf Club at Pok Ta Pok - 3 min drive - 1.8 miles
  • Playa Tortugas - 4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive

Restaurants

  • ‪Las Olas - ‬6 min walk
  • ‪Breakfast - ‬4 min walk
  • ‪Lobby Bar - ‬7 min walk
  • ‪Swim-up Bar - ‬3 min walk
  • ‪Wink Lobby Bar - ‬10 min walk

About this property

Hotel Riu Palace Peninsula - All Inclusive

Family-friendly property on the beach, with 5 outdoor pools
Hotel Riu Palace Peninsula - All Inclusive offers 562 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

5 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 562 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a health club, and a steam room. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Las Olas, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Las Olas - This buffet restaurant serves breakfast and dinner.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Isla Mujeres - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Tamales - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Kabuki - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Isla Mujeres
  • Kabuki
  • Krystal
  • Las Olas
  • Tamales

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • Art Deco architecture
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Palace Peninsula Riu
Peninsula Palace
Peninsula Riu
Riu Palace Peninsula
Riu Palace Peninsula All Inclusive
Riu Palace Peninsula All Inclusive Cancun
Riu Palace Peninsula Cancun
Riu Peninsula
Riu Peninsula All Inclusive
Riu Peninsula Palace
Riu Palace Peninsula All Inclusive All-inclusive property Cancun
Riu Palace Peninsula All Inclusive All-inclusive property
Riu Peninsula Inclusive inclu

Hotel Riu Palace Peninsula - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3330 out of 5059 reviews
Rating 8 - Good. 950 out of 5059 reviews
Rating 6 - Okay. 398 out of 5059 reviews
Rating 4 - Poor. 154 out of 5059 reviews
Rating 2 - Terrible. 227 out of 5059 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Gicela

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Staff was amazing and would go out of their way to make things happen for us.
Stayed 4 nights in Dec 2025

10/10 Excellent

Marine

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Nov 2025

8/10 Good

edward young

Stayed 7 nights in Oct 2025

8/10 Good

Irina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay! Nice resort, nice staff, good energy, lovely entertainment, beautiful water.
Stayed 7 nights in Oct 2025

10/10 Excellent

Vida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 6 nights in Sep 2025

10/10 Excellent

mersedeh Neshat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we would like to thank you Anderia at reception, who gave us a great room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Darold

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! Heated pools and beautiful beaches! Included kayaks and we had a blast! Breakfast was my favorite and I loved the buffets at every meal plus the specialty restaurants! Lovely staff who remember my family and baby and gave us family treatment! Will definitely return
Stayed 4 nights in Sep 2025

10/10 Excellent

Cristiane

Stayed 4 nights in Sep 2024

8/10 Good

Cameile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food, and I loved the pool. The ocean view room was great.
Stayed 7 nights in Oct 2025

8/10 Good

tiffany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was kept up great, air circulated around the room for great cool air, room was kept up everyday
Stayed 4 nights in Oct 2025

2/10 Terrible

Elizabeth

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue desastroso, todo sucio, en medio de la cena una cucaracha viva caminando por mi servilleta en el Restaurante francés, me ofrecieron una disculpa y si quería hacer una reservación para algún otro debido al inconveniente y cuando quise hacer la reservación porque mi hija quería almorzar en el restaurante italiano la señora Violeta fue demasiado grosera y mal educada al dirigirse a mi par explicarme que ya no tenía derechos a nada en el hotel solo al bufet si quería sino que me quedara sin comer. De veras muy mala atención al cliente y poca ética profesional de parte de esta señora VIOLETA que no olvidaré ni su cara ni su nombre. Negarle un almuerzo a una niña y después de pasar el mal rato que tuvimos deja muy mal sabor de este hotel
Stayed 2 nights in Oct 2025

8/10 Good

Christopher Quoc

Liked: Cleanliness
Stayed 6 nights in Oct 2025

10/10 Excellent

Vu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Amelia Rebecca Marie

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for six nights in October and although there was a few rainy days, it burned off quickly and was very enjoyable. The humidity wasn't too bad, but on one day. The drinks were good, the staff was super nice and helpful and the food was decent. There were plenty of options to choose from for food. But pay attention to when the restaurants close and the RIU parties end, the food becomes scarce...so no midnight munchies after drinking lol. This hotel helps book excursions and transportation to and from. Overall this place was very excellent, good shows and entertainment. We would stay here again for sure.
View from our balcony
Stayed 6 nights in Oct 2025

8/10 Good

Luna

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed in this resort 3 times. When it first opened
Stayed 5 nights in Oct 2025

10/10 Excellent

Uziel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will go back again
Stayed 11 nights in Oct 2025

10/10 Excellent

Marivel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 4 nights in Oct 2025

10/10 Excellent

Maria Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. The best

10/10 Excellent

Joseline Marie Lillo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have an amazing time, the hotel, the staff and the service were excellent.
Stayed 4 nights in Oct 2025

10/10 Excellent

RAMI

Friendly staff. Numerous pools. Easy (and clean) beach access. Fun activities. Overall, a great resort.
Stayed 5 nights in Oct 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful resort. The staff are very friendly and the service is top notch. The only negative was that the beach areas are very small.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rogelio A.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at the RIU Peninsula was truly memorable, thanks to the outstanding service from the staff. Kevin went above and beyond to make our anniversary celebration extra special. His professionalism, excellent communication skills, and attention to detail reflect the high standards of the RIU brand. He truly exemplifies leadership and exceptional customer service. In addition, I absolutely must acknowledge Alex, who never fails to greet us at the hotel lobby with a warm smile and the kind words: "Welcome home - welcome back." Seeing Alex at the entrance during each of our visits has become a signature experience for us — a true hallmark of the RIU Peninsula. His warm welcome sets the tone for every stay, and he consistently raises the bar for customer service. Another team member who made a lasting impression was Luis from the buffet restaurant. He turned our morning breakfasts into a delightful experience. Always attentive, he ensured my wife had her cappuccino just the way she likes it. Despite being busy, Luis made us feel like we were his top priority. His hard work and warm service are greatly appreciated. On a constructive note, we did feel that the check-in experience could be improved. This was our fifth stay at the RIU Peninsula, and while we mentioned we were celebrating our anniversary, the staff member who checked us in didn't acknowledge the occasion or extend the warm welcome we've come to expect. Overall, we remain loyal to the RIU Peninsula .
Stayed 7 nights in Oct 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

6/10 Okay

Osvaldo, Shepherdsville

Traveled with family
Liked: Amenities
Disliked: Cleanliness
N/A
Stayed 5 nights in Aug 2025

10/10 Excellent

Fadi

Stayed 6 nights in Oct 2025