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Dreams Natura Resort & Spa - All Inclusive

4.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Natura Resort & Spa - All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, cabanas (surcharge)
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Ziplining
Children's play area - outdoor
Ziplining

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • All inclusive
    All inclusive
  • Spa
    Spa

Explore the area

Map
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500
  • Arrecife de Puerto Morelos National Park
    1 min walk
  • Xoximilco
    13 min drive
  • Moon Palace Golf Club
    15 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    19 min drive

Room options

View all photos for Junior Suite Ocean View Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Ocean View Double

  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

View from room

Junior Suite Ocean View King

  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Swim-Out King

View from room

Junior Suite Swim-Out King

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Tropical View Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Tropical View Double

  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Partial Ocean View Double

  • 560 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View King

View from room

Junior Suite Partial Ocean View King

  • 560 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim-Out King

View from room

Preferred Club Junior Suite Swim-Out King

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim-Out Double

View from room

Preferred Club Junior Suite Swim-Out Double

  • 560 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Partial Ocean View King

View from room

Preferred Club Junior Suite Partial Ocean View King

  • 560 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Swim-Out Double

View from room

Junior Suite Swim-Out Double

  • 560 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Double

View from room

Preferred Club Junior Suite Ocean View Double

  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite King

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

View from room

Preferred Club Junior Suite Ocean View King

  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite - Deal of the Day

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite - Deal of the Day

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Tropical View King

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Tropical View King

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Family Suite Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Family Suite Ocean View

  • 1066 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Master Suite Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Master Suite Ocean View

  • 934 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Master Suite Ocean Front

  • 934 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Junior Suite Ocean View

View from room

Family Junior Suite Ocean View

  • 1066 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Ocean Front Double

View from room

Preferred Club Ocean Front Double

  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Double

  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds
Aerial view
Dreams Riviera Cancun Resort & Spa - All Inclusive
Pool
Hot Tub
Breakfast included
All inclusive
4.3 out of 5, Excellent, (1064)
The price is $452
per night
$452 total
includes taxes & fees
Dec 5 - Dec 6
Dreams Riviera Cancun Resort & Spa - All Inclusive

About the neighborhood

Puerto Morelos

When you stay at Dreams Natura Resort & Spa - All Inclusive in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. .This all-inclusive property is 14.6 mi (23.5 km) from Iberostar Cancun Golf Course and 15 mi (24.2 km) from Delfines Beach.

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.0 miles
  • Moon Palace Golf Club - 15 min drive - 6.1 miles
  • Puerto Morelos Beach - 22 min drive - 11.8 miles
  • Petempich Bay - 22 min drive - 9.2 miles
  • Puerto Morelos Town Square - 25 min drive - 12.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪Grand Central Buffet - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬2 min walk
  • ‪The Grill - ‬18 min drive
  • ‪Cusco - ‬18 min drive
  • ‪Lobby Bar - ‬2 min drive

About this property

Dreams Natura Resort & Spa - All Inclusive

Luxury property on the beach, with 2 spa tubs
Dreams Natura Resort & Spa - All Inclusive offers 553 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and a complimentary water park with a lazy river and waterslides are featured at the property. 2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams SPA by Pevonia has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 553 air-conditioned rooms featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a complimentary water park, and a health club. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at World Cafe Buffet, one of the property's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Morelos? This property has 12208 square feet (1134 square meters) of space consisting of a conference center and 3 meeting rooms. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
World Cafe Buffet - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Himitsu (Pan-Asian) - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Bluewater Grill - This poolside restaurant specializes in barbecue and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bordeaux (French cuisine) - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Oceana - Overlooking the garden, this restaurant specializes in seafood and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Dancing

Entertainment

Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Bordeaux (French cuisine)
  • Himitsu (Pan-Asian)
  • Oceana
  • World Cafe Buffet

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Lazy river
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Wine tasting room
  • Yoga classes
  • Ziplining

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference center (12,208 square feet of space)

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Comprehensive recycling policy
  • Lifeguards
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night, plus a deposit of USD 65 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and access to the heated pool
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel

Reviews

8.2

Very Good

Rating 10 - Excellent. 702 out of 1365 reviews" "
Rating 8 - Good. 303 out of 1365 reviews" "
Rating 6 - Okay. 155 out of 1365 reviews" "
Rating 4 - Poor. 110 out of 1365 reviews" "
Rating 2 - Terrible. 95 out of 1365 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jamie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was terrible. Of the 4 day trip, 3 days were a major problem. Missed excursions, and their idea of "great" is very low in quality and expectations.
Stayed 4 nights in Aug 2024

4/10 Poor

Eva

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
I didn't like that once you arrived people at the front desk tries to get you to upgrade your room and after that you sit down with someone else that tries to sells something like a time share. After getting off a plane I want to unwind and get ready for my vacation not to discuss anything about spending more money. Also my room had an awful unbearable smell (moldy) that wouldn't go away. It must have been based off the location of my room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nassir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend the dream natura resort for family vacation. Nice and clean as well as welcoming!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Emad

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Resort. Staff very friendly The kids had wonderful time
Stayed 7 nights in Aug 2024

10/10 Excellent

KARIM

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel . Great food . Best for family with kids . Very friendly staff
Stayed 7 nights in Aug 2024

6/10 Okay

Erica Lace

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
When we arrived at this property, we waited almost an hour to be checked in. (We were preferred members) We didn’t wait because there were many people waiting to be checked in, we waited so long because we were forgotten about/no one “told” the check in staff we were there to check in. Overall, the hotel was nice but we have stayed at better resorts. Our room had a water leak on the roof and it started falling down through on our second day. The elevator was out of service for 2 days out of our 5 day stay, and we got harassed by the UVC representatives. I just will not be returning here in the future.
Stayed 4 nights in Aug 2024

10/10 Excellent

Timothy, Milwaukee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family vacation. So many activities and amenities onsite made it difficult to explore beyond the resort!
Stayed 3 nights in Aug 2024

10/10 Excellent

Latrenda, Jersey City

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Jacqunetta, Waxahachie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of pools, nice property, Lots of Dining options
Stayed 3 nights in Aug 2024

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 7 nights in Aug 2024

10/10 Excellent

Bejela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

6/10 Okay

Oluwaseun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the security.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mayra, Bristow

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic time at this all inclusive resort!
Stayed 6 nights in Aug 2024

10/10 Excellent

Jenny Patricia Tito

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicios
Stayed 3 nights in Aug 2024

10/10 Excellent

Quentari

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 6 nights in Aug 2024

8/10 Good

Brandi

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Food was awful
Stayed 3 nights in Aug 2024

10/10 Excellent

Ayako

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with 6 and 9 years old sons and we loved all the pools, waterslides, lazy river, hot tub, and water slider. Staff were very pleasant and helpful, and food was very good overall. We especially enjoyed the seafood restaurant. Illusion show was also awesome! We’d like to thank all the staff for making our family trip so memorable and fun!
Stayed 4 nights in Aug 2024

10/10 Excellent

Nicole, arverne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, the food was good, lots of options. Lots of things for small children, special thanks to the kids club!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Victor

Traveled with family
Liked: Amenities
Great family vacation stay!
Stayed 6 nights in Aug 2024

10/10 Excellent

Robert

Traveled with family
Liked: Amenities
Clean, excellent costumer service, everyone very friendly, many options of food services and every night different entertainment options.
Stayed 4 nights in Aug 2024

2/10 Terrible

Keagan

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad all inclusive. Better options nearby.
Stayed 4 nights in Jul 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Aug 2024

8/10 Good

Elem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough entertainment
Stayed 4 nights in Aug 2024

4/10 Poor

shiela jane

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was surrounded with swamp smells like sewage around it. The food was not good I got sick from consuming it. Entertainment was okay the beach was dirty. It was an experience but I will not be coming back here.
Stayed 5 nights in Aug 2024