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Bsea Cancun Plaza Hotel

3.0 star property

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Master Suite | Minibar, in-room safe, laptop workspace, blackout drapes
Food court
Master Suite | Living room | 38-inch flat-screen TV with cable channels, TV

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Blvd. Kukulcan, Km. 19.5, Hotel Zone, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Place, El Rey Ruins
    ‪18 min walk‬
  • Place, Delfines Beach
    ‪19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Room, Ocean View

7.0 out of 10
Good
(53 reviews)
  • Ocean view
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Master Suite

Master Suite | Minibar, in-room safe, laptop workspace, blackout drapes

Master Suite

8.0 out of 10
Very good
(15 reviews)
  • Ocean view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Room, Ocean View

Standard Room, Ocean View | Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, Ocean View

  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cancun

With a stay at Bsea Cancun Plaza Hotel in Cancun (Zona Hotelera), you'll be a 1-minute drive from Iberostar Cancun Golf Course and 11 minutes from Cancun Convention Center. .This beach hotel is 6.8 mi (11 km) from Gaviota Azul Beach and 8.5 mi (13.6 km) from Tortuga Beach.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.1 miles
  • Iberostar Cancun Golf Course - 13 min walk - 0.7 miles
  • El Rey Ruins - 18 min walk - 1.0 mile
  • El Rey Ruins Trailhead - 18 min walk - 1.0 mile
  • Delfines Beach - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive

Restaurants

  • ‪Royal Solaris Cancun - ‬3 min walk
  • ‪Zai - ‬12 min walk
  • ‪Azvl - ‬4 min walk
  • ‪Marco Polo Restaurante - ‬4 min walk
  • ‪Restaurant Las Fuentes - ‬4 min walk

About this property

Bsea Cancun Plaza Hotel

Bsea Cancun Plaza Hotel offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 38-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, and complimentary toiletries. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 140 air-conditioned rooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bathrobes. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Relax and unwind with massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite at Casa del Mar, a restaurant which features a bar/lounge and a pool view. Relax with your favorite drink at the beach bar or the poolside bar.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Casa del Mar - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Casa del Mar - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa del Mar
  • Casa del Mar

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • Built in 1989
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000 per stay
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night
  • Cleaning fee: MXN 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 005-007-007643/2025

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bsea Cancún Plaza
Bsea Cancún Plaza Cancun
Bsea Cancún Plaza Hotel
Bsea Cancún Plaza Hotel Cancun
Cancun Plaza
Bsea Cancún Plaza Hotel
Bsea Cancun Plaza Hotel Hotel
Bsea Cancun Plaza Hotel Cancun
Bsea Cancun Plaza Hotel Hotel Cancun

Bsea Cancun Plaza Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 347 out of 1011 reviews
Rating 8 - Good. 257 out of 1011 reviews
Rating 6 - Okay. 182 out of 1011 reviews
Rating 4 - Poor. 104 out of 1011 reviews
Rating 2 - Terrible. 121 out of 1011 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Nicholas

Liked: Property conditions & facilities
Disliked: Amenities
No amenities. No electric outlets for phone chargers,laptops, hearing aids. No water pressure for shower. No washcloths.
Stayed 7 nights in Nov 2025

8/10 Good

Elizabeth, olympia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable, clean and good price.
Stayed 1 night in Jun 2025

8/10 Good

Jay Metztli

Liked: Cleanliness
The rooms were clean, the hotel is by the beach which made it a good experience. It’s an older hotel so it’s pretty dilapidated but for the price it’s nothing to baulk at. I have no real complaints it’s like a clean motel by the water, not a gross motel, like a motel 6 of Cancun lol if you want a budget friendly beachside hotel, it’s cool. If you have the money to spend, get another that’s more updated. Also it requires a 100 dollar deposit when you check-in which you can pay cash, and expect the 15 minute room inspection at the end of check-out so don’t order an uber just yet.
Stayed 5 nights in Nov 2025

10/10 Excellent

Héctor

Liked: Cleanliness, amenities, property conditions & facilities
Everything. A colonial combined with modern update
Stayed 1 night in Aug 2025

2/10 Terrible

Diana

Es un laberinto de habitaciones en muy mal estado
Stayed 1 night in Oct 2025

2/10 Terrible

Diana

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Basura todo mal…. Empezando por que no es un hotel son cuartos compartidos en muy pésimo estado
Stayed 2 nights in Oct 2025

10/10 Excellent

Daisy, menlo park

Stayed 4 nights in Nov 2025

10/10 Excellent

Daisy, menlo park

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was polite and always greeted with a smile.
Stayed 4 nights in Nov 2025

4/10 Poor

William, miami

Disliked: Staff & service, property conditions & facilities
The staff would not give us a second role of toilet paper, saying the cleaning personnel would give one the next day--this didn't happen. No water provided. No coffee machine in the room. Inadequate telephone service--told to use What'sAp, but never reception never answered our calls. Only one small bar of harsh soap provided. No service at pool. Positive: restaurant had good Mexican menu and good prices. Overall was quite disappointing.
Stayed 2 nights in Nov 2025

6/10 Okay

Joaquin, Houston

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Pillows smells horrible
Stayed 2 nights in Nov 2025

6/10 Okay

Claudia

Traveled with group
Disliked: Amenities, property conditions & facilities
No applicable
Stayed 1 night in Nov 2025

10/10 Excellent

Audra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar restaurant has amazing food, i loved the rooms, pool, and views. My only complaint is the beds are rock hard. They legit hurt to sleep on. But it's totally worth it to stay here because i love this place. This was my second trip and I'm going to come back in 2026.
Stayed 4 nights in Nov 2025

8/10 Good

Sherri

Traveled with group
Liked: Cleanliness, amenities
Room was clean. Staff very quiet. Beds were made most says but sheets not changed.
Stayed 4 nights in Nov 2025

2/10 Terrible

Olga

Stayed 6 nights in Nov 2025

8/10 Good

Bryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff very friendly and inviting. Amazing view pool/ocean side, clean beaches and pools. The *only* thing that wasn’t great was how we could hear the guests next door (thin walls or no insulation). But other than that our stay was pretty good.
Stayed 4 nights in Nov 2025

6/10 Okay

Bala Subrahmanyam

Stayed 7 nights in Nov 2025

8/10 Good

Abishek

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities
Outdoor pool and beach access.
Stayed 7 nights in Nov 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect beach location and stunning views
Stayed 1 night in Oct 2025

10/10 Excellent

mauricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were spacious and clean. Pool was great lots of seating wonderful views great bartender.
Stayed 3 nights in Oct 2025

10/10 Excellent

Yuuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全て良かった！
Stayed 1 night in Oct 2025

2/10 Terrible

marco

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The bed smells old and hard to sleep also the sheets was with stain and we don’t if was clean or not when we open the bed was a lot of someone else hair so no option to leave so we was there for one night
Stayed 3 nights in Nov 2025

2/10 Terrible

Michell, Oviedo

Horrible!!
Stayed 4 nights in Oct 2025

2/10 Terrible

Michell, Oviedo

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible people all money driven. Room was inundated with water! Will not work around date changes when one of the nights was paid within the initial reservation and made us pay again! Manager will not listen or accommodate requests. She was no longer to be "found" at the hotel. Kept hiding from guests. Learn to be human people!! Gente mala como si el hotel fuera de ellos. Will NEVER recommend! Do not stay here!! Bad vibe! BAD BAD BAD BAD BAD BAD!!!!!!!!!!!!!!!
Stayed 3 nights in Oct 2025

2/10 Terrible

Chandra

We had to be given the worst room in the property. property is old and outdated
Stayed 2 nights in Oct 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did have a great time , I really enjoyed my visit
Stayed 5 nights in Oct 2025