The hotel itself was okay, but the service was absolutely terrible. When we arrived to the hotel to check in, there was nobody at the counter (this was evening, not even night), amd had to wait a few minutes. Not ideal, but fine. The next morning, we went down to check out sometime shortly after 9. We're from out of state, we wanted to get in the road. Again, there was nobody at the counter. I call, and they tell me to just leave my card keys on a table by the door in the lobby?! Like, anyone can just grab them and steal them. So, i politely tell the lady on the phone i wasn't comfortable with that (for obvious reasons) amd wanted to check out in person so it can be processed and get my refund for my deposit. Lady got a serious attitude with me, very rude, finally said she was coming and we still had to wait around 40 minutes for the rude lady to come and check us out. Pathetic. Also, 4 days after check out, still no refund for our deposit, so we had to call and finally received it 5 business days after check out. Pathetic, terrible, lazy, rude service.