COVID-19 Cruise Guide for Travel
If you already booked a cruise or are thinking of booking one, it can be overwhelming to navigate through all the news out there. That’s what we’re here for – to give you the travel information you need to make an informed decision.
Use our COVID-19 travel guide and find the information you need whether you're planning your next trip or you're ready to depart. There is also this handy search tool that can help you find out more about regulations for destinations, and safety and health guidelines
To learn more about coronavirus, including what the symptoms are and how to protect yourself against getting sick, we recommend visiting the World Health Organization and the Center for Disease Control (CDC)
Quick Links
How can I cancel my cruise booking?
When will I receive my refund?
How can I change my cruise booking?
Cruise Line Policies
AmaWaterways
Avalon Waterways
Azamara
Carnival Cruise Lines
Celebrity Cruises
Costa Cruise Lines
Crystal Cruises
Cunard
Disney Cruise Line
Emerald Waterways
Holland America Line
MSC Cruises
Norwegian Cruise Line
Oceania Cruises
Princess Cruises
Regent Seven Seas Cruises
Royal Caribbean International
Scenic
Seabourn Cruise Line
Silversea Cruises
Uniworld Ocean Cruises
Viking Ocean Cruises
Viking River Cruises
Virgin Voyages
How can I cancel my cruise booking?
- If you want to cancel, please access your booking from the My Trips page and follow the instructions to cancel.
- If you are not able to cancel your cruise booking from My Trips, please submit this form.
For more information on cruise line cancellation policies and cruise related COVID-19 updates, please refer to the content below.
When will I receive my refund?
Due to high demand, it may take up to 90 days to receive your refund. We apologize for this inconvenience and thank you for your patience.
To change your cruise
- Be sure to review the cruise line rules and restrictions listed below.
- If you’re looking for more information on how to change a potentially impacted trip, please visit our Customer Service Portal
- Please contact us at 1-866-221-2731 to make changes to your cruise vacation.* Please have your itinerary number available and one of our agents will assist you.
*Changes are subject to cruise lines terms & conditions.
AmaWaterways
- COVID-19 Vaccination and Testing Information
- Relaxed Cancelation & Refund Policy
- For the most up-to-date information on suspended sailings click here.
- If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.
Avalon Waterways
- COVID-19 Vaccination and Testing Information
- Relaxed Cancelation & Refund Policy
- For the most up-to-date information on suspended sailings click here.
- If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.
Azamara
- COVID-19 Vaccination and Testing Information
- Relaxed Cancelation & Refund Policy
- For the most up-to-date information on suspended sailings click here. Below is a list of known suspended sailings.
- If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.
Carnival Cruise Lines
- COVID-19 Vaccination and Testing Information
- Relaxed Cancelation & Refund Policy
- For the most up-to-date information on suspended sailings click here.
- If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.
Celebrity Cruises
- COVID-19 Vaccination and Testing Information
- Relaxed Cancelation & Refund Policy
- For the most up-to-date information on suspended sailings click here. Below is a list of known suspended sailings.
- If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.
Costa Cruise Lines
- COVID-19 Vaccination and Testing Information
- Relaxed Cancelation & Refund Policy
- For the most up-to-date information on suspended sailings click here.
- If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.
Crystal Cruises
- COVID-19 Vaccination and Testing Information
- Relaxed Cancelation & Refund Policy
- Updated Final Payment Schedule Info
- For the most up-to-date information on suspended sailings click here.
- If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.
Cunard
- COVID-19 Vaccination and Testing Information
- Relaxed Cancelation & Refund Policy
- For the most up-to-date information on suspended sailings click here.
- If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.
Disney Cruise Line
- COVID-19 Vaccination and Testing Information
- Relaxed Cancelation & Refund Policy
- For the most up-to-date information on suspended sailings click here.
- If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.
Emerald Waterways
- COVID-19 Vaccination and Testing Information
- Relaxed Cancelation & Refund Policy
- For the most up-to-date information on suspended sailings click here.
Holland America Line
- COVID-19 Vaccination and Testing Information
- Relaxed Cancelation & Refund Policy
- For the most up-to-date information on suspended sailings click here.
- If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.
MSC Cruises
- COVID-19 Vaccination and Testing Information
- Relaxed Cancelation & Refund Policy
- For the most up-to-date information on suspended sailings click here.
- If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.
Norwegian Cruise Line
- COVID-19 Vaccination and Testing Information
- Relaxed Cancelation & Refund Policy
- For the most up-to-date information on suspended sailings click here.
- If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.
Oceania Cruises
- COVID-19 Vaccination and Testing Information
- Please refer to these Cancelation Policies and General Conditions, Rules & Regulations.
Princess Cruises
- COVID-19 Vaccination and Testing Information
- Relaxed Cancelation & Refund Policy
- For the most up-to-date information on suspended sailings click here.
- If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.
Regent Seven Seas Cruises
- COVID-19 Vaccination and Testing Information
- Relaxed Cancelation & Refund Policy
- Please refer to these Cancelation Policies and General Conditions, Rules & Regulations.
Royal Caribbean International
- COVID-19 Vaccination and Testing Information
- Relaxed Cancelation & Refund Policy
- For the most up-to-date information on suspended sailings click here.
- If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.
Scenic
- COVID-19 Vaccination and Testing Information
- Relaxed Cancelation & Refund Policy
- For the most up-to-date information on suspended sailings click here.
Seabourn Cruise Line
- COVID-19 Vaccination and Testing Information
- Relaxed Cancelation & Refund Policy
- For the most up-to-date information on suspended sailings click here.
- If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.
Silversea Cruises
- COVID-19 Vaccination and Testing Information
- Relaxed Cancelation & Refund Policy
- For the most up-to-date information on suspended sailings click here.
Uniworld River Cruises
- COVID-19 Vaccination and Testing Information
- Relaxed Cancelation & Refund Policy
- For the most up-to-date information on suspended sailings click here.
- If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.
Viking Ocean Cruises
- COVID-19 Vaccination and Testing Information
- Relaxed Cancelation & Refund Policy
- For the most up-to-date information on suspended sailings click here.
- If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.
Viking River Cruises
- COVID-19 Vaccination and Testing Information
- Relaxed Cancelation & Refund Policy
- For the most up-to-date information on suspended sailings click here.
- If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation Policies and General Conditions, Rules & Regulations.
