Ratings based on 1,874 Verified Reviews

3.3 out of 5
3.2 Room cleanliness
3.4 Service & staff
2.9 Room comfort
3.0 Hotel condition
CheapTickets Verified Reviews
1 out of 5
by A verified traveler

Posted Oct 21, 2024 on Hotels
Comment from Hotel Management
Oct 21, 2024 by Perizat, Hotel Management
Hello Wendy,We are disappointed to learn that your stay with us did not meet your expectations. Your feedback is invaluable to us as we continuously strive to improve the guest experience. If you would like to share more details about your stay, we would be grateful for the opportunity to address your concerns and ensure a better experience for future guests.Warm Regards,Mt. Olympus Management Team
4 out of 5
by A verified traveler

Posted Oct 21, 2024 on Hotels
Comment from Hotel Management
Oct 21, 2024 by Perizat, Hotel Management
Hello Shannon,Thank you so much for your glowing 8/10 rating! We're thrilled to hear that you had a wonderful experience with us during your stay. It’s always our goal to provide guests with memorable and enjoyable visits, and your feedback lets us know we’re on the right track.We can’t wait to welcome you back for more unforgettable moments at our resort!Warm regards,Mt. Olympus Resort
1 out of 5
by A verified traveler

Posted Oct 20, 2024 on Expedia
Worst place to stay at, horrible staff experience, the bed sheets were stained, hair in the bathtub and i waited 13 hours for some clean towels. The supervisor Denise/Daise was horrible at handling the situation.
Comment from Hotel Management
Oct 21, 2024 by Mohammad, Hotel Management
Dear Areefa,Thank you for taking the time to share your experience. We take all guest feedback seriously and appreciate your input. Your comments regarding the room conditions and your interactions with our staff have been noted, and we will review them with our team.If you would like to discuss your stay further, feel free to reach out to us directly.Warm regards,Mt. Olympus Resort
2 out of 5
by A verified traveler

Posted Oct 20, 2024 on Expedia
Nowhere does it tell you anywhere that the entire outdoor theme park is closed after Labor Day. Its only open on Saturdays, but might as well not be because only ONE Rollercoaster is open (the worst one) & only ONE go-kart track is open. Everything else outdoors is closed.
Comment from Hotel Management
Oct 21, 2024 by Mohammad, Hotel Management
Dear Justin,Thank you for sharing your feedback regarding the outdoor theme park. We understand that you were disappointed by the availability of the outdoor attractions after Labor Day.I’d like to kindly clarify that the operating schedule for our outdoor attractions, including the fact that many are closed during the week after Labor Day, is clearly mentioned on our website. Outdoor attractions are typically limited to Saturdays only during the fall season, with some attractions operating on a reduced schedule. We always encourage guests to check our website for the most up-to-date information to ensure a smooth visit.We appreciate your understanding and hope to welcome you back in the future for a more enjoyable experience.Warm regards,Mt. Olympus Resort
4 out of 5
by A verified traveler from Blaine

Posted Oct 20, 2024 on Expedia
Great to have hotel in the actual theme park and indoor water park. It was awesome that there was a Halloween event for the kids and adults. It would have been better if there were clarity whether you are booking your stay at the resort or hotel Rome. It would have beem great if staff could answer inquiry in a decent amount of time. Also would have liken an unclogged tub drain. The tub was very slippery. My family will stay at Mt. Olympus again..
Comment from Hotel Management
Oct 20, 2024 by Mohammad, Hotel Management
Hello Jasmine,Thank you for taking the time to share your experience and for rating us 4/5! We’re thrilled to hear that you and your family enjoyed our theme park, indoor water park, and Halloween event. It’s wonderful to know that you plan to stay with us again!We also appreciate your feedback on areas where we can improve, including the clarity around booking, response times from our staff, and the condition of the tub drain. We will certainly address these concerns to enhance the experience for our future guests.Your comments are invaluable in helping us continually improve, and we look forward to welcoming you and your family back for an even better stay next time!Warm regards,Mt. Olympus Resort
1 out of 5
by A verified traveler

Posted Oct 20, 2024 on Expedia
The place was noisy, kids running the halls til late. Then early in morning kids were knocking on my door and running off. The beds and pillows were hard. Definitely wint be staying here again.
Comment from Hotel Management
Oct 20, 2024 by Ahmed Mahmoud, Hotel Management
Hello Natalie,We apologize for the noise disturbance and other issues you encountered during your stay. We understand how disruptive this can be, and we're committed to improving our guest experience.Thank you for sharing your feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.   Warm Regards,Mt. Olympus Management Team
5 out of 5
by A verified traveler

Posted Oct 19, 2024 on Travelocity
Very helpful staff.
Comment from Hotel Management
Oct 19, 2024 by Perizat, Hotel Management
Hello,Thank you for your wonderful review and for rating us! We’re thrilled to hear that you found our staff to be very helpful during your stay.We look forward to welcoming you back soon for another great experience!Warm regards,Mt. Olympus Management Team
4 out of 5
by A verified traveler

Posted Oct 17, 2024 on Expedia
Comment from Hotel Management
Oct 17, 2024 by Mohammad, Hotel Management
Hello Himali,Thank you so much for taking the time to rate your experience with us 4/5! We’re delighted to hear you enjoyed your stay at Mt. Olympus Resort, and we appreciate your feedback.We always strive to make every guest's visit exceptional, so if there’s anything we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back soon!Warm regards,Mt. Olympus Resort
1 out of 5
by A verified traveler

Posted Oct 14, 2024 on Expedia
BEDBUGS
Comment from Hotel Management
Oct 14, 2024 by Perizat, Hotel Management
Hello Takia,Thank you for sharing your feedback. We’d like to understand more about your recent experience. Please give us a call at 800 800 4997 at your earliest convenience so we can address your concerns directly.Warm Regards,Mt. Olympus Management Team
5 out of 5
by A verified traveler

Posted Oct 14, 2024 on Expedia
Dells is so much fun with so many things to do in any season, it’s good to have a reasonable accommodation with waterpark, so everyone can enjoy
Comment from Hotel Management
Oct 14, 2024 by Perizat, Hotel Management
Hello Lubna,Thank you for your wonderful review and rating! We’re delighted to hear that you had a fantastic time in the Dells and enjoyed the variety of activities available in every season. It’s great to know that our accommodations, along with the waterpark, added to your experience.We look forward to welcoming you back for more fun and memorable moments soon!Warm regards,Mt. Olympus Management Team