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Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Fairmont Gold Deluxe City View 1 King
Room with view
377 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Other room types
Deluxe Harbour View 1 King
382 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Fairmont Harbour View 1 Queen
280 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Fairmont City View 1 Queen
Room with view
280 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite City View 1 King
Room with view
452 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe City View 1 King
Room with view
382 square feet
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Fairmont Gold Harbour View 1 King
323 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Fairmont Gold, Room, 1 Queen Bed, Non Smoking, City View
Room with view
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Deluxe City View 2 Queen
Room with view
334 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Executive Suite City View 1 King
Room with view
474 square feet
1 King Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Deluxe City View 1 Queen
Room with view
382 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Fairmont City View 1 King
Room with view
280 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Fairmont Gold Deluxe Harbour View 1 King
323 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Fairmont Gold City View 1 King
Room with view
301 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
One Bedroom Suite City View 1 King
Room with view
549 square feet
1 King Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Fairmont Gold One Bedroom Suite City View 1 King
522 square feet
1 King Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Fairmont City View 2 Double
Room with view
240 square feet
2 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Fairmont Gold Deluxe City View 2 Queen
Room with view
377 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Edwardian Victoria hotel connected to the convention center, steps from Maritime Museum of British Columbia

Popular property highlights

Free WiFi
Pets allowed
24-hour business center
Laundry facilities
24-hour front desk

Fairmont Empress is in the heart of Victoria, within a 5-minute walk of Maritime Museum of British Columbia and Victoria Bug Zoo. This eco-certified hotel is 0.2 mi (0.4 km) from British Columbia Parliament Building and 0.3 mi (0.4 km) from Victoria Harbour.

Make yourself at home in one of the 431 air-conditioned rooms featuring minibars and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a spa tub. Additional features at this Edwardian hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Satisfy your appetite with American cuisine at Q at the Empress, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Victoria? This hotel has 22604 square feet (2100 square meters) of space consisting of conference space and meeting rooms. Guests may use a cruise ship terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The following facilities or services will be unavailable from January 6 2025 to January 17 2025 (dates subject to change):

  • Hot springs
  • Recreation facilities
  • Sauna
  • Swimming pool

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Fairmont Empress features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 22604 square feet (2100 square meters) include conference space. This Edwardian hotel also offers a spa tub, a sauna, and spa services. Onsite parking is available (surcharge), along with a car charging station.

Fairmont Empress has designated areas for smoking.

  • Picnic area
  • Express check-in
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Number of indoor pools - 1
  • Organic food
  • Water dispenser
  • Number of hot tubs - 1
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • All property's electricity comes from renewable sources
  • Business center
  • Porter/bellhop
  • Vegan menu options available
  • Express check-out
  • Vegetarian menu options available
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Limo or town car service available
  • Valet parking (surcharge)
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Wheelchair accessible
  • Food and water bowls
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Conference space size (meters) - 2100
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Designated smoking areas
  • Total number of rooms - 431
  • Number of floors - 8
  • Coffee/tea in common areas
  • Number of bars/lounges - 1
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1908
  • Electric car charging station
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Vegetable garden
  • Health club
  • Safe-deposit box at front desk
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • 24-hour business center
  • Conference space size (feet) - 22604
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Vending machine
  • Vegetarian breakfast available
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Japanese
  • Portuguese
  • Russian
  • Korean
  • Danish
  • Arabic
  • Filipino
  • Malay
  • Chinese (Mandarin)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Fairmont Empress offers 431 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Designer toiletries
  • Desk
  • Premium bedding
  • Pay movies
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • WiFi (surcharge)
  • TV size: 32
  • TV size measurement: inch
  • Bathtub or shower
  • Electric kettle
  • Portable fan
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Window screens
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Travel crib
  • WiFi speed 25+ Mbps
  • Energy-saving switches

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.

Q at the Empress - Overlooking the ocean and garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Lobby Lounge - Overlooking the ocean and garden, this restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Q Bar - Overlooking the ocean and garden, this bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

Willow Stream Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Sports massage
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at anytime

Minimum check-in age is: 19

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets stay free
  • 2 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals welcome

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

This property uses solar energy, plus a grey water recycling system

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The photos are representative of rooms offered and may differ from the actual room received.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Grey water recycling system

Service animals are allowed

Service animals are exempt from fees/restrictions

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Credit card pre-authorization

Comprehensive food waste policy

Cashless transactions are available

Comprehensive recycling policy

Pets allowed (no fees)

Contactless check-out is available

Security system

Staffed front desk

Children stay free - maximum age 17

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Carbon monoxide detector

LGBTQ friendly

Smoke detector

Children stay free

Renewable energy source - solar

Number of children who can stay free - 3

Debit cards

Fees

Optional extras

  • Fee for full breakfast: approximately CAD 20 to 40 for adults, and CAD 10 to 20 for children
  • Fee for in-room wireless internet: CAD 14.95 per night (rates may vary)
  • Self parking fee: CAD 35.00 per day (in/out privileges)
  • Valet parking fee: CAD 49.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Empress Fairmont
  • Fairmont Empress
  • Fairmont Empress Hotel
  • Fairmont Empress Hotel Victoria
  • Fairmont Empress Victoria
  • Empress Hotel Victoria
  • Fairmont Hotel Empress
  • Fairmont Hotel Victoria
  • Fairmont Victoria
  • The Fairmont Empress Hotel Victoria
  • Victoria Fairmont
  • The Fairmont Empress
  • Fairmont Empress Hotel
  • Fairmont Empress Victoria
  • Fairmont Empress Hotel Victoria

We should mention

Pool access available from 5:00 AM to 11:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property

This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Historic Hotels of the World.

  • Biosphere
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