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Pan Pacific Vancouver

4.5 star property

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Photo gallery for Pan Pacific Vancouver

Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Couples treatment rooms, hot tub, steam room, body treatments, mud baths
Pacific Club, Deluxe Room, 1 King Bed, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe
Pacific Club, Deluxe Room, 2 Double Beds, City View | Premium bedding, down comforters, pillowtop beds, in-room safe
Deluxe Room, 1 King Bed, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
999 Canada Pl, Vancouver, BC, V6C3B5
  • Canada Place Cruise Ship Terminal
    ‪1 min walk‬
  • Canada Place
    ‪2 min walk‬
  • Vancouver Waterfront
    ‪7 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪32 min drive‬

Room options

View all photos for Pacific Club, Suite, 1 King Bed with Sofa bed, City View

Pacific Club, Suite, 1 King Bed with Sofa bed, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

  • 548 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Harbor View

Deluxe Room, 2 Double Beds, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Harbor View

  • 344 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Pacific Club, Deluxe Room, 1 King Bed , City View

Pacific Club, Deluxe Room, 1 King Bed , City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Pacific Club, Deluxe Room, 1 King Bed , City View

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 1 King Bed

  • 452 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Club, Deluxe Room, 1 King Bed, Harbor View

Pacific Club, Deluxe Room, 1 King Bed, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Pacific Club, Deluxe Room, 1 King Bed, Harbor View

  • 344 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Club, Deluxe Room, 2 Double Beds, City View

Pacific Club, Deluxe Room, 2 Double Beds, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Pacific Club, Deluxe Room, 2 Double Beds, City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds, Harbor View

Premier Room, 2 Double Beds, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Double Beds, Harbor View

  • 452 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Room, Harbor View

Panoramic Room, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Panoramic Room, Harbor View

  • 527 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbor View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Harbor View

  • 344 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Double Room, City View

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Harbor View

Suite, 1 King Bed, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Harbor View

  • 882 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Vancouver

A stay at Pan Pacific Vancouver places you in the heart of Vancouver, steps from Canada Place Cruise Ship Terminal and Canada Place. .This eco-certified hotel is 0.1 mi (0.2 km) from Vancouver Convention Centre and 0.4 mi (0.6 km) from Vancouver Waterfront.

What's nearby

  • Canada Place Cruise Ship Terminal - 1 min walk - 0.1 miles
  • Canada Place - 2 min walk - 0.1 miles
  • Vancouver Convention Centre - 3 min walk - 0.2 miles
  • Vancouver Waterfront - 7 min walk - 0.4 miles
  • Rogers Arena - 17 min walk - 0.9 miles

Getting around

  • Vancouver Waterfront Station - 5 min walk
  • Waterfront Metro Station - 5 min walk
  • Vancouver Intl. Airport (YVR) - 32 min drive

Restaurants

  • ‪A&W Restaurant - ‬5 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Miku - ‬4 min walk
  • ‪Fairmont Waterfront - ‬2 min walk
  • ‪Mahony & Sons Burrard Landing - ‬5 min walk

About this property

Pan Pacific Vancouver

Eco-certified hotel with 3 restaurants connected to the convention center in Vancouver
Pan Pacific Vancouver offers 503 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Utopia has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Stay in one of 503 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Bathrooms have designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Oceans 999, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pan Pacific Vancouver has 3 restaurants serving breakfast, lunch, and dinner.
Five Sails - Onsite fine-dining restaurant.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 5.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (CAD 5.95 per night)
  • WiFi in public areas is free for up to 2 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Limo/town car service
  • Self parking on site (CAD 58 per night; includes in/out privileges)
  • Valet parking on site (CAD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 52 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Coal Harbour Bar
  • Five Sails
  • Oceans 999

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Handrails in stairways (33 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 52 per person
  • Fee for in-room wireless internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired internet: CAD 5.95 per night (rates may vary)
  • Fee for wired internet in public areas: CAD 5.95 per night (rates may vary)
  • Self parking fee: CAD 58 per night (in/out privileges)
  • Valet parking fee: CAD 75 per night (in/out privileges)
  • Pet fee: CAD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas is limited to 2 hours per day
Parking height restrictions apply
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Pacific Pan
Pacific Vancouver
Pan Pacific Hotel
Pan Pacific Hotel Vancouver
Pan Pacific Vancouver
Pan Vancouver
Vancouver Pacific
Vancouver Pan Pacific
Pan Pacific Vancouver Hotel Vancouver
Pan Pacific Vancouver Hotel
Pan Pacific
Pan Pacific Vancouver Hotel
Pan Pacific Vancouver Vancouver
Pan Pacific Vancouver Hotel Vancouver

Pan Pacific Vancouver Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3080 out of 4294 reviews
Rating 8 - Good. 700 out of 4294 reviews
Rating 6 - Okay. 292 out of 4294 reviews
Rating 4 - Poor. 140 out of 4294 reviews
Rating 2 - Terrible. 82 out of 4294 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Hailey

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
We couldn’t reach staff for assistance, tried to order 3 times for room service and finally when we did get through they sent empty plate and not food and charged us full price for 3 meals. We had to again take 45 min to get through and get assistance. We didn’t have bed sheets
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😻
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Zoe

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was beautiful and clean, I visited during the Taylor Swift weekend so it was SUPER busy but the staff were great!! There was a small mix up with my luggage, but once it was brought to their attention the staff fixed it IMMEDIATELY. Seriously cannot praise the staff enough, they were great!
Stayed 1 night in Dec 2024

10/10 Excellent

Deanna

Stayed 1 night in Oct 2024

10/10 Excellent

Jordan

Stayed 2 nights in Nov 2024

10/10 Excellent

Carlo

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place. Best hotel. Wish the parking would be less expensive.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Nice hotel
Was notified that there was work to the hot water piping from 11am to 6pm, what actually happened was no water period during that time, all evening, thru the night and the next morning. I was offered a partial credit and a bottle of water.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sabrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph Byron

Stayed 1 night in Nov 2024

6/10 Okay

Tammy

Traveled with family
We lost hot water for over a day, Couldn’t shower. I realize things happen but zero compensation,
Stayed 3 nights in Dec 2024

8/10 Good

Tayler

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Wonderful stay here! Perfect location with tons to do nearby!
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Review for pan pacific
It had amazing view but there was a hot water problem which was very inconvenient.
Stayed 3 nights in Dec 2024

8/10 Good

Susan

Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love the Pan Pacific Vancouver. I stayed at this hotel when it first opened for Expo '86. I told the staff this when checking in and went down memory lane with them. This time I stayed for the second night of Taylor Swift and they gave me an absolutely beautiful room over looking the water. The hotel doesn't show a day of age from all the way back when it first opened. It's absolutely beautiful and definitely my favorite hotel in Vancouver.
Stayed 1 night in Dec 2024

2/10 Terrible

Shane

Stayed 1 night in Nov 2024

10/10 Excellent

Arthur

Stayed 4 nights in Nov 2024

6/10 Okay

darren

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Pamela

Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay. In-depth comfort and luxury. Convenient to transportation, downtown, everything you would want. The staff were pros. This place knows how to take care of people. I was in town for a special event and the price for the room was obscene. :-(
Stayed 1 night in Dec 2024

6/10 Okay

patricia

Liked: Property conditions & facilities
Disliked: Staff & service
We had lunch on Friday during Taylor Swift weekend. Were told kitchen was busy so we would be waiting. Following day at breakfast we were also told that if we ordered a la carte we would have to wait 45 minutes for our food so we should use the buffet for 42 dollars. Room service was supposed to go to 12.30 am. Tried to call at 11.45. Nobody answered and after several attempts gave up. Average double Room cost 1300 and valet parking 70. You would expect better staffing that weekend when they knew they would be busy and super inflated pricing for hotel
Stayed 1 night in Dec 2024

8/10 Good

Clayton

Great location if you like water, to walk, and the harbour view. I stayed at this hotel within 8 weeks of its opening decades ago. It is a solid four-star hotel. The hotel experienced difficulties in installing a new hot water system. The upgrade was planned to be completed at 6 pm but actually was completed 12 hours later. Each time one called the front desk, one was told that the hot water would be available in 45 minutes or an hour. These statements were optimistic, but misleading.
Stayed 4 nights in Nov 2024

2/10 Terrible

Mohammad Amin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I did not like the hotel at all. Not even a speaker to play music and there were nothing inside the room except water and coffee, no tooth paste or floss. Worse experience ever and won’t try the hotel anymore. With this pricing I would rather go other places
Stayed 1 night in Dec 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here while attending the Taylor Swift Eras Tour at BC Place. The location was perfect. Easy Uber from the airport and walking distance to the concert venue. The room was comfortable and well appointed with convenicences.
Stayed 2 nights in Dec 2024