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Pan Pacific Vancouver

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pan Pacific Vancouver

Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Pacific Club, Deluxe Room, 1 King Bed, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe
Pacific Club, Deluxe Room, 2 Double Beds, City View | Premium bedding, down comforters, pillowtop beds, in-room safe
Deluxe Room, 1 King Bed, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe
Couples treatment rooms, spa tub, steam room, body treatments, mud baths

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Restaurant
  • Spa
  • Hot Tub
    Hot Tub
  • Room service
    Room service
  • Bar
    Bar

Explore the area

Map
999 Canada Pl, Vancouver, BC, V6C3B5
  • Canada Place Cruise Ship Terminal
    1 min walk
  • Canada Place
    2 min walk
  • Vancouver Convention Centre
    3 min walk
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    5 min walk

Room options

View all photos for Pacific Club, Suite, 1 King Bed with Sofa bed, City View

Pacific Club, Suite, 1 King Bed with Sofa bed, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

  • 548 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Harbor View

Deluxe Room, 2 Double Beds, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Harbor View

  • 344 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Pacific Club, Deluxe Room, 1 King Bed , City View

Pacific Club, Deluxe Room, 1 King Bed , City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Pacific Club, Deluxe Room, 1 King Bed , City View

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 1 King Bed

  • 452 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Club, Deluxe Room, 1 King Bed, Harbor View

Pacific Club, Deluxe Room, 1 King Bed, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Pacific Club, Deluxe Room, 1 King Bed, Harbor View

  • 344 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Club, Deluxe Room, 2 Double Beds, City View

Pacific Club, Deluxe Room, 2 Double Beds, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Pacific Club, Deluxe Room, 2 Double Beds, City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds, Harbor View

Premier Room, 2 Double Beds, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Double Beds, Harbor View

  • 452 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Room, Harbor View

Panoramic Room, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Panoramic Room, Harbor View

  • 527 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbor View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Harbor View

  • 344 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Double Room, City View

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Harbor View

Suite, 1 King Bed, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Harbor View

  • 882 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed
View from room
Pinnacle Hotel Harbourfront
Pool
Pet friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (5736)
The price is $483
per night
$583 total
includes taxes & fees
Dec 5 - Dec 6
Pinnacle Hotel Harbourfront

About the neighborhood

Vancouver

A stay at Pan Pacific Vancouver places you in the heart of Vancouver, steps from Canada Place Cruise Ship Terminal and Canada Place. .This eco-certified hotel is 0.1 mi (0.2 km) from Vancouver Convention Centre and 0.4 mi (0.6 km) from Vancouver Waterfront.

What's nearby

  • Canada Place Cruise Ship Terminal - 1 min walk - 0.1 miles
  • Canada Place - 2 min walk - 0.1 miles
  • Vancouver Convention Centre - 3 min walk - 0.2 miles
  • Vancouver Waterfront - 7 min walk - 0.4 miles
  • Rogers Arena - 17 min walk - 0.9 miles

Getting around

  • Vancouver Waterfront Station - 4 min walk
  • Waterfront Metro Station - 5 min walk
  • Vancouver Intl. Airport (YVR) - 32 min drive

Restaurants

  • ‪A&W Restaurant - ‬5 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Miku - ‬4 min walk
  • ‪Fairmont Waterfront - ‬2 min walk
  • ‪Mahony & Sons Burrard Landing - ‬5 min walk

About this property

Pan Pacific Vancouver

Eco-certified hotel connected to the convention center in Downtown Vancouver with 3 restaurants
Pan Pacific Vancouver offers 503 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Utopia has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Stay in one of 503 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Bathrooms have designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Oceans 999, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pan Pacific Vancouver has 3 restaurants serving breakfast, lunch, and dinner.
Five Sails - Onsite fine-dining restaurant.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 5.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (CAD 5.95 per night)
  • WiFi in public areas is free for up to 2 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Limo/town car service
  • Self parking on site (CAD 58 per night; includes in/out privileges)
  • Valet parking on site (CAD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 52 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Coal Harbour Bar
  • Five Sails
  • Oceans 999

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Handrails in stairways (33 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 52 per person
  • Fee for in-room wireless internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired internet: CAD 5.95 per night (rates may vary)
  • Fee for wired internet in public areas: CAD 5.95 per night (rates may vary)
  • Self parking fee: CAD 58 per night (in/out privileges)
  • Valet parking fee: CAD 75 per night (in/out privileges)
  • Pet fee: CAD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas is limited to 2 hours per day
Parking height restrictions apply
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Pacific Pan
Pacific Vancouver
Pan Pacific Hotel
Pan Pacific Hotel Vancouver
Pan Pacific Vancouver
Pan Vancouver
Vancouver Pacific
Vancouver Pan Pacific
Pan Pacific Vancouver Hotel Vancouver
Pan Pacific Vancouver Hotel
Pan Pacific
Pan Pacific Vancouver Hotel
Pan Pacific Vancouver Vancouver
Pan Pacific Vancouver Hotel Vancouver

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2800 out of 4000 reviews" "
Rating 8 - Good. 696 out of 4000 reviews" "
Rating 6 - Okay. 285 out of 4000 reviews" "
Rating 4 - Poor. 138 out of 4000 reviews" "
Rating 2 - Terrible. 81 out of 4000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

PHIL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the hotel is older and tired. Needs upgrades of the physical structure. Overall good but not as great as it once was.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Bjorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Parking inconvenience
Stayed 1 night in Aug 2024

10/10 Excellent

Fred

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hope to try the rooftop swimming pool next time!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location was amazing. Pool and hot tub were the worst I’ve ever seen though. Guests have actually scratched their names in the scum on the tile in the pool at water level. It was pretty gross.
Stayed 2 nights in Aug 2024

10/10 Excellent

Edna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for cruise
Large room with comfortable bad and seating. Room with a view of the harbor was nice. The pool and spa was a good place to relax. Watching the cruise ships from our room was fun, too.
Stayed 1 night in Aug 2024

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view. Easy transfer to cruise ship
Stayed 2 nights in Aug 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly best hotel in Vancouver area
Stayed 4 nights in Aug 2024

10/10 Excellent

Karabi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

DuWayne, Eloy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to cruise terminal. Luggage is transported to the cruise ship.
Stayed 1 night in Aug 2024

8/10 Good

joan

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Danielle

Traveled with family
for the price it was average, was like any other hotel room in Ontario. We were expecting fabulous as it is the Pan Pacific. Even the front desk staff were just okay. For this price and name, it should be exceptional in every way and it was average at best. A disappointment to be honest.
Stayed 1 night in Aug 2024

10/10 Excellent

Britney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

G.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease to travel to and from cruise terminal; luggage retrieval and transportation to your cruise ship is efficient and professional.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, except I both of the rooms were supposed to be the same and they were not. The hotel staff was friendly and the hotel was clean.
Stayed 1 night in Aug 2024

6/10 Okay

Holly

Liked: Cleanliness, staff & service
Service and room were great except the A/C struggled to keep the room cool, the hot tub was lukewarm and jets didn't work. Expected better for the price.
Stayed 1 night in Aug 2024

10/10 Excellent

Arun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience for overnight stay before taking cruise ship
Stayed 1 night in Aug 2024

10/10 Excellent

Chantelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Kim

Traveled with family
Disliked: Amenities, property conditions & facilities
This property is very dated and in need of renovation. Bathrooms are old, pool area is disgusting but the view is great. The room was fine if you need convenient location to cruise port but don’t expect anything other than a clean room.
Stayed 2 nights in Aug 2024