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Collegian Hotel & Suites, Trademark Collection by Wyndham

3.5 star property

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Photo gallery for Collegian Hotel & Suites, Trademark Collection by Wyndham

Bar (on property)
Lobby
Lobby
Exterior
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$163
$139 nightly
$163 total
Total with taxes and fees
Feb 26 - Feb 27

Explore the area

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1060 E Genesee St, Syracuse, NY, 13210
  • Place, Syracuse University
    ‪6 min walk‬
  • Place, SUNY Upstate Medical University
    ‪8 min walk‬
  • Place, JMA Wireless Dome
    ‪16 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

Deluxe King Studio Suite

  • Sleeps 4

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Deluxe Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

8.2 out of 10
Very good
(10 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

7.6 out of 10
Good
(4 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(51 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Mobility Accessible Deluxe Queen Room

  • Sleeps 2

Mobility Accessible Queen Room

  • Sleeps 2

Two Double Room

  • Sleeps 4

Queen Room

  • Sleeps 2

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Front of property
The Parkview Hotel
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 1,565 reviews
$129 nightly
The price is $151
Feb 24 - Feb 25
Total with taxes and fees
The Parkview Hotel

About the neighborhood

Syracuse

Located in Syracuse (Eastside), Collegian Hotel & Suites, Trademark Collection by Wyndham is within a 10-minute walk of Syracuse University and Crouse Hospital. .This hotel is 0.6 mi (0.9 km) from SUNY Upstate Medical University and 0.8 mi (1.3 km) from The Oncenter.

What's nearby

  • Syracuse University - 6 min walk - 0.4 miles
  • SUNY Upstate Medical University - 8 min walk - 0.5 miles
  • Crouse Hospital - 10 min walk - 0.5 miles
  • The Oncenter - 13 min walk - 0.7 miles
  • JMA Wireless Dome - 16 min walk - 0.9 miles

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Hancock Intl. Airport (SYR) - 11 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬9 min walk
  • ‪Orange Crate Brewing Company - ‬8 min walk
  • ‪Kelsey’s Coffee And Friends - ‬3 min walk
  • ‪Harvey's - ‬3 min walk
  • ‪Subway - ‬8 min walk

About this property

Collegian Hotel & Suites, Trademark Collection by Wyndham

Collegian Hotel & Suites, Trademark Collection by Wyndham offers 73 accommodations with designer toiletries and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Stay in one of 73 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. Additional features at this hotel include a fireplace in the lobby and a ballroom.
Grab a bite to eat at SALT Restaurant & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 8:00 AM to 11:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Cooked-to-order breakfasts are available for a surcharge on weekdays between 8:00 AM and 11:00 AM and on weekends between 8:00 AM and 10:00 AM.
SALT Restaurant & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM at scheduled times and on request
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; USD 14 to 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SALT Restaurant & Bar

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (32 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 100 per stay), plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 14.00 to 32.00 per person
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Genesee Grande
Genesee Grande Hotel
Genesee Grande Hotel Syracuse
Genesee Grande Syracuse
Genesee Hotel
Hotel Genesee
Golden Tulip Syracuse
Scholar Hotel Syracuse
Genesee Grande Hotel Suites
Collegian Hotel & Suites, Trademark Collection by Wyndham Hotel

Collegian Hotel & Suites, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 433 out of 1003 reviews
Rating 8 - Good. 212 out of 1003 reviews
Rating 6 - Okay. 177 out of 1003 reviews
Rating 4 - Poor. 99 out of 1003 reviews
Rating 2 - Terrible. 82 out of 1003 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Latoya

Stayed 4 nights in Nov 2025

10/10 Excellent

karima

All is good!
Stayed 1 night in Nov 2025

6/10 Okay

Mary

Traveled with family
Liked: Staff & service
Disliked: Amenities
The first room we stayed in (room 203) was unsatisfactory - the bed was uncomfortable, it was extremely warm (we couldn’t get the temperature below 75 degrees) and the heating system was very loud. When I spoke to the staff about it they were very understanding and were able to move us to a much better room. Both the woman working the front desk on the morning of Sat 11/22 and the gentleman working there that afternoon were very friendly and helpful. The waitress at the Salt restaurant Saturday morning was also very nice. Despite the lovely and accommodating staff, I cannot rate the experience higher given the known issues with the old and noisy heating system
This was what our heating system in the original room looked like.
Stayed 2 nights in Nov 2025

6/10 Okay

Candice, Holly Springs

Traveled with family
Liked: Amenities, property conditions & facilities
The bathroom sink would not drain and was unclean. There were hairs from previous occupants on the sink, etc.
Stayed 1 night in Nov 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, property conditions & facilities
My stay was great. Room was clean with good space. Front desk folks, especially David, were very helpful
Stayed 3 nights in Nov 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities
Staff! I just want to give a shout out to David at the front desk who went out of how way to solve a problem with my shower when I first arrived. He turned a potentially uncomfortable stay into a great one. Hotel is close to the University with good restaurants close by and a comfortably set up lobby for business travelers. Highly recommend a King suite room as the Queen singles are quite small.
Stayed 3 nights in Nov 2025

10/10 Excellent

Nick

Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

6/10 Okay

Violet

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The front desk staff was friendly at check-in. The room seemed fine but felt stuffy so we attempted to adjust the temp but the thermostat didn't seem to be working. No answer when we called to the front desk so we walked down and learned that they're only running the heat... it's either heat or AC but never both. I understand that Nov is a cooler month but when the rooms are too warm for comfort and there's no way to run the fan to circulate the air or open a window for fresh air (the windows are sealed shut - even on the ground floor) then it makes for a miserable night of sleep. Next morning at breakfast, one of two orders was wrong and we were the only people in the restaurant sooooo... I don't see us staying here again.
Stayed 1 night in Nov 2025

6/10 Okay

Kelly

Stayed 1 night in Nov 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities
My wife and I were pleased with our stay. Friendly staff, clean room and a great night sleep. Easy check in and out.
Stayed 1 night in Nov 2025

8/10 Good

Phil

Liked: Cleanliness, property conditions & facilities
This was a good stay near a college. Everything was good, but the room was smaller than we had expected. Although it was autumn the room was warmer than expected with no way to cool it. That being said it was a safe and comfortable place to rest for one night on our trip.
Stayed 1 night in Oct 2025

6/10 Okay

Dawn

Liked: Staff & service
Disliked: Amenities
This is a budget hotel. Price is affordable and accommodations match price level. More of a motel feel than a hotel feel. Room was dated and smelled a bit musty.
Stayed 1 night in Oct 2025

8/10 Good

Brannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Michael

Traveled with family
First I will say that the restaurant was delicious and the staff excellent. The room was small the toilet slow and we had to find a plunger and do it ourselves. The fan in the bathroom sounded like a helicopter was overhead. My card was as entered three times and we had to pay for parking on top of the room rate. Will not stay again but would eat there.
Stayed 1 night in Oct 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the hotel
Stayed 2 nights in Oct 2025

2/10 Terrible

Madeline

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As someone who attended Syracuse University for four years and walked by this hotel virtually everyday, I never thought to lookup the reviews. Boy was that a mistake. I attended the university's alumni weekend, and due to the conversion of the Sheraton to dorms, the Collegian was the only on campus option. Check-in was ok, asked the front desk lady if there were fridges in the rooms and she looked at me like I had three heads and said she did not know. While on the way to my room I saw multiple doors that looked as if they had been kicked in. The door was literally concave. The hallway leading up to my room looked like a frat house. Run down and just overall bad. Entered the room and it was dark, super humid, the bathroom had no drain stopper and a never-ending drip. Unknown marks on the wall, bedding put on wrong etc. My friend and I felt the room was overall gross and the hotel was not a 4 star hotel by any means. We were about to leave when someone came BANGING on our door yelling HOUSEKEEPING. I exclaimed that we did not need house keeping as we just checked in, and this person banged on the door again extremely loudly. So loudly I jumped back and thought he was trying to force his way in. He came in and threw a dingy mini fridge on the ground and left. We were anxious since we walked in the room as we are young women. Finally read reviews and were horrified. Bed Bugs, Roaches blood and feces in bedding you name it. Stay away.
Stayed 2 nights in Oct 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating, and the hotel was clean, tastefully decorated, and convenient to Syracuse University.
Stayed 2 nights in Oct 2025

6/10 Okay

Shauna

Liked: Staff & service
Air port shuttle was too late for us. We had an early morning flight and the shuttle does not run until 7. Room was cold and we could never turn up the heat.
Stayed 1 night in Oct 2025

6/10 Okay

James

Traveled with family
Liked: Cleanliness
It was a cold and rainy fall night and we couldn't get the heat above 68 degrees
Stayed 1 night in Oct 2025

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
It was a basic room but clean and comfortable. Wish I had noticed it didn’t have a mini fridge when reserving. I had a personal issue (not their fault) and they were very helpful and helped me out.
Stayed 2 nights in Oct 2025

4/10 Poor

Travis

Liked: Staff & service
Disliked: Property conditions & facilities
Food at the bar made me sick. Shower was plugged up.
Stayed 1 night in Oct 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Emilia

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Unfortunately, I do not have a good review of this hotel. Staff was pleasant but the room was dirty, loud and uncomfortable. There was a sticky white stain on the desk when we walked into the room, the HVAC unit was so loud we couldn't turn it on at night because it kept us up, it also never got to temperature in the room. In addition we were in room 248 and within the walls was a loud vibrating and screeching noise that could not be controlled. We did not sleep for the two night stay at all. The toilet seat is so low that you felt like you were falling when trying to use it. The rug is rippling and dirty.
Stayed 2 nights in Oct 2025