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Best Western Plus Hotel Fino Chitose

3.5 star property

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Photo gallery for Best Western Plus Hotel Fino Chitose

Lobby
Hallway
Premium bedding, in-room safe, iron/ironing board, free WiFi
Exterior
Buffet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
$59
$54 nightly
$59 total
Mar 22 - Mar 23

Explore the area

View in a map
13-3, Chiyoda, Chitose, Hokkaido, 066-0062
  • Place, Aoba Park
    ‪8 min walk‬
  • Place, Chitose Salmon Aquarium
    ‪19 min walk‬
  • Place, Chitose Inter Golf Club
    ‪2 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪8 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • 181 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds, Non Smoking

9.4 out of 10
Exceptional
(25 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, Bathtub

Deluxe Room, 2 Twin Beds, Non Smoking, Bathtub | Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Room, 2 Twin Beds, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Room, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 362 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

Deluxe Room, 2 Twin Beds, Accessible, Bathtub

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Chitose

With a stay at Best Western Plus Hotel Fino Chitose in Chitose, you'll be within a 5-minute drive of Aoba Park and Chitose Inter Golf Club. .This hotel is 21.3 mi (34.3 km) from Sapporo Dome and 16.1 mi (26 km) from Lake Shikotsu.

What's nearby

  • Aoba Park - 8 min walk - 0.5 miles
  • Chitose Salmon Aquarium - 19 min walk - 1.0 mile
  • Chitose Inter Golf Club - 2 min drive - 1.3 miles
  • Sapporo Dome - 28 min drive - 22.4 miles
  • Lake Shikotsu - 30 min drive - 19.8 miles

Getting around

  • Osatsu Station - 4 min drive
  • Chitose Station - 9 min walk
  • New Chitose Intl. Airport (CTS) - 11 min drive

Restaurants

  • ‪ヴィクトリアステーション 千歳店 - ‬2 min walk
  • ‪いろはにほへと 千歳店 - ‬2 min walk
  • ‪Crepe&Cafe Virtue - ‬1 min walk
  • ‪裏長屋居酒屋 - ‬4 min walk
  • ‪龍のす - ‬3 min walk

About this property

Best Western Plus Hotel Fino Chitose

Best Western Plus Hotel Fino Chitose offers 154 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 154 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a reception hall, and a vending machine.
At Best Western Plus Hotel Fino Chitose, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Best Western Plus Hotel Fino Chitose has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 800 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,400 for adults and JPY 1,400 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • Elevator
  • Thin carpet in room

More

  • Built in 2018
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1400 for adults and JPY 1400 for children
  • Self parking fee: JPY 800 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Hotel Fino
Best Western Plus Fino Chitose
Best Western Plus Fino
Best Plus Fino Chitose Chitose
Best Western Plus Hotel Fino Chitose Hotel
Best Western Plus Hotel Fino Chitose Chitose
Best Western Plus Hotel Fino Chitose Hotel Chitose

Best Western Plus Hotel Fino Chitose Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 332 out of 617 reviews
Rating 8 - Good. 219 out of 617 reviews
Rating 6 - Okay. 46 out of 617 reviews
Rating 4 - Poor. 14 out of 617 reviews
Rating 2 - Terrible. 6 out of 617 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Hiromi, Surprise

Stayed 1 night in Oct 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast and easy check in. Coin laundry on premises. Clean room, but small. Forgot my iPhone charger, but they rushed one up to the room that I could borrow. Famous bakery and convenience store across street
Stayed 2 nights in Oct 2025

10/10 Excellent

Glin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and breakfast
Stayed 5 nights in Sep 2025

2/10 Terrible

Cecilia

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room felt dirty. Did not feel comfortable staying here.
Stayed 1 night in Aug 2025

2/10 Terrible

Geoffrey

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel strictly enforce their 3pm checkin time. Rooms were ready but they were not interested in being accomodating. They smiled and watched as I made several trips upstairs carrying my groups luggage after sleeping on the floor of the lobby for an hour waiting to check in. Room was dusty and found hair in shower. I’m not generally hostile towards hotels but the staff here went out of their way to make life more difficult. Will avoid the Best Western chain in future.
Stayed 1 night in Aug 2025

8/10 Good

chester

Stayed 1 night in Jun 2025

10/10 Excellent

Jincy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our best stays in Japan. A very good hotel with all the amenities you need.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yu-Ying

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and staff is friendly. Some restaurants around the hotel. Bakery across street is most go. However , the room is small but still bigger than regular JP hotels.
Stayed 1 night in Nov 2024

10/10 Excellent

Nigel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay…very helpful staff
Stayed 1 night in Feb 2025

10/10 Excellent

Finn

Stayed 1 night in Jan 2025

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good!

Good location: 5 minute walk from Chitose Station. Next door is a 7-11. Clean and tidy, facilities is new. I’ll choose again if I come to Chitose.
Stayed 1 night in Feb 2025

8/10 Good

Gretchen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Main issue is no taxi's from airport to the hotel. We waited for >1 hour for a taxi at 10 PM along with about 70 other people. I tried ahead of time to order a private driver but that was $200 for a 9 minute ride.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff very helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Katherine

Stayed 1 night in Feb 2025

6/10 Okay

burton

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient but no dinner service
Stayed 2 nights in Feb 2025

6/10 Okay

Jasmin

Room was really tiny.
Stayed 1 night in Feb 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Thinh

Stayed 3 nights in Jan 2025

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay

nice, clean and comfortable room with fast wifi before our flights back home. Parking is an issue with not enough parking spaces overnight limited to 36 spaces for its guests. Has to park across the street. Also, the hotel does not have temporary parking space to unload luggage unless to park on a busy, active street to stop the traffic. Otherwise, it is a very good hotel choice to transit back home at a near airport location
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Generally good to stay

Everything is good with comfortable bed and good breakfast. Cleanliness of room needs improvement e.g. dusty equipment, stain on toilet bowl, etc. Floor bricks at front and back doors need attention which is slippery on snowy season.
Stayed 1 night in Jan 2025

10/10 Excellent

Kriangsak

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice at Chitose

The room is in good condition. they have parking next to the property that charge reasonable price. The staff is very nice and helpful. Specially thanks for the front desk lady who came out to help at the carpark.
Stayed 1 night in Sep 2024

6/10 Okay

Tai-Pong

Traveled with family
It is a very very small room with very few amenities
Stayed 1 night in Sep 2024