Platino Hotel & Casino

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Platino Hotel & Casino

Front of property - evening/night
Interior
Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board
Interior entrance
Casino

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031
  • Monument to the Heroes of the Restoration
    19 min walk
  • Bella Terra Mall
    4 min drive
  • Historic San Luis Fort Museum
    5 min drive
  • Santiago (STI-Cibao Intl.)
    20 min drive

Room options

Junior Suite Deluxe

  • 32 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Deluxe Room

  • 22 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Superior Room

  • 24 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • 30 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Santiago de los Caballeros

A stay at Platino Hotel & Casino places you in the heart of Santiago de los Caballeros, a 4-minute drive from Monument to the Heroes of the Restoration and 5 minutes from Centro Leon. .This casino hotel is 2.7 mi (4.3 km) from Catedral de Santiago and 2.9 mi (4.7 km) from Hermanos Patino Bridge.

What's nearby

  • Monument to the Heroes of the Restoration - 19 min walk
  • Catedral de Santiago - 5 min drive
  • Hermanos Patino Bridge - 5 min drive
  • Estadio Cibao - 7 min drive
  • Mundo Acuático - 7 min drive

Getting around

  • Cibao Intl. Airport (STI) - 20 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬14 min walk
  • ‪Square One - ‬3 min walk
  • ‪El Tablón Latino - ‬17 min walk
  • ‪Amigos 24 Horas - ‬14 min walk
  • ‪Café Santo Domingo - ‬11 min walk

About this property

Platino Hotel & Casino

Colonial Santiago de los Caballeros hotel in La Zurza with a casino
Platino Hotel & Casino offers 91 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santiago de los Caballeros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 91 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and minibars, as well as phones with free local calls.
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a nightclub. This Colonial hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.
For lunch or dinner, stop by BarRocko, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
BarRocko - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • BarRocko

Things to do

  • 15 slot machines
  • 6 gaming tables
  • Casino
  • Concerts/live shows
  • Nightclub

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
A car is not required for transportation to and from this property

Property is also known as

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Platino Hotel & Casino Hotel Santiago de los Caballeros

Platino Hotel & Casino Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 474 out of 1001 reviews" "
Rating 8 - Good. 307 out of 1001 reviews" "
Rating 6 - Okay. 124 out of 1001 reviews" "
Rating 4 - Poor. 48 out of 1001 reviews" "
Rating 2 - Terrible. 48 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not nice or pretty, it’s too old and smells muggy, the service is horrible, the restaurant is a hole in the wall. The showers are some old capsules that are too small you can’t move in the shower. I had to check out immediately.
Stayed 3 nights in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Good like always
Stayed 1 night in Sep 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet hotel. Good service and breakfast
Stayed 1 night in Aug 2024

8/10 Good

Felix

Liked: Cleanliness, property conditions & facilities
C
Stayed 4 nights in Sep 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Luz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra estadia fue muy placentera. El staff muy atento y nos resolvieron todos los incovenientes que tuvimos. Si volviera me quedaria en este horel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dominic D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is was very nice, clean, staff was easy going
Stayed 1 night in Sep 2024

10/10 Excellent

Sammy J

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Sep 2024

6/10 Okay

maireni

Stayed 2 nights in Sep 2024

2/10 Terrible

derrick

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Emanuel

Liked: Staff & service, property conditions & facilities
The property was secured and staffed twenty four hours,but should work to expand the meal plan in the restaurant.
Stayed 7 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice rooms great shower good AC. Great disco tech goes from 11:00 to 6:00 a.m. excellent breakfast
Stayed 1 night in Aug 2024

8/10 Good

Nancy

Stayed 1 night in Aug 2024

6/10 Okay

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Love the stay. Confortable, clean and amazing view. But didn't like the food service. I thought it was going to be a buffet but it was like take out. Order it and take it to you room. But food was very tasty for me
Stayed 1 night in Aug 2024

10/10 Excellent

kempton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything
Stayed 1 night in Sep 2024

10/10 Excellent

Sherling

Liked: Staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Manuel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
El hotel estuvo muy bien y confortable. Cesarina fue muy amable y dio la información correcta Gracias
Stayed 1 night in Aug 2024

8/10 Good

Richard

Business traveler
Nice room.
Stayed 1 night in Aug 2024

6/10 Okay

Amos, Hinesville

Stayed 1 night in Aug 2024

8/10 Good

assadullah

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Aug 2024

10/10 Excellent

Djuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Amazing food. Highly recommend to visit this hotel for foreigners. I will be coming back
Stayed 3 nights in Aug 2024

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024