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CheapTickets Verified Reviews
Wonderful!
4.5 of 5 guest rating
Room type Options Nightly price Book
Presidential Suite, 1 King Bed with Sofa bed, Ocean View
Room with view
1070 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Room, 1 King Bed, Garden View
348 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Suite, 1 King Bed with Sofa bed, City View (Junior)
Room with view
428 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)
700 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 2 Queen Beds, Accessible, Ocean View
Room with view
350 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Club Suite, 1 King Bed, Balcony
352 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accesible)
Room with view
350 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Suite, 1 King Bed with Sofa bed, Ocean View
Room with view
428 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-In Shower)
Room with view
350 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 2 Queen Beds, Balcony (Club)
352 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Room, 2 Queen Beds, City View
Room with view
348 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Junior Room, 1 Queen Bed, City View
428 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Queen Beds, Accessible, Ocean View (Mobility, Bathtub)
Room with view
348 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed, City View (Mobility, Roll-In Shower)
Room with view
350 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 1 King Bed, Ocean View
Room with view
348 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite, 1 King Bed
428 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Room, 1 King Bed, Terrace, Pool View
348 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed, City View
Room with view
348 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 1 King Bed, Balcony (Club)
352 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 2 Queen Beds, Garden View
348 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)
355 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Beach spa retreat walking distance from Isla Verde Beach

Popular property highlights

Free WiFi
Pets allowed
Smoke-free property
24-hour front desk
Multilingual staff

With a stay at The Royal Sonesta San Juan in Carolina (Isla Verde), you'll be a 3-minute walk from Isla Verde Beach and 6 minutes by foot from Carolina Beach. This beach resort is 5.2 mi (8.4 km) from Condado Beach and 5.5 mi (8.8 km) from Pan American Pier.

Make yourself at home in one of the 398 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this resort include wireless internet access (surcharge), concierge services, and gift shops/newsstands.

Grab a bite at Aleli Restaurant, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 2 beach bars. Buffet breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to noon for a fee.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Carolina? This resort has 24000 square feet (2230 square meters) of space consisting of conference space and 16 meeting rooms. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The property will be renovating from August 12 2024 to December 16 2024 (completion date subject to change). The following areas are affected:

  • One of the dining venues

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities
  • Health club
  • Outdoor pool
  • Indoor pool
  • Recreational facilities

During renovations, the resort will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Royal Sonesta San Juan like an outdoor pool and a fitness center.

Dining is available at one of the resort's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 beach bars and 2 bars/lounges. Public areas are equipped with wireless Internet access (surcharge). This beach resort also offers a garden and a terrace. Onsite parking is available (surcharge). The property offers extended parking privileges to guests.

The Royal Sonesta San Juan is a smoke-free property.

  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Conference space size (meters) - 2230
  • Number of meeting rooms - 16
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Pool umbrellas
  • Total number of rooms - 398
  • No accessible shuttle
  • Number of floors - 15
  • Registration desk height (inches) - 30
  • Registration desk height (centimeters) - 76
  • Elevator door width (inches) - 36
  • Number of bars/lounges - 2
  • Elevator door width (centimeters) - 91
  • Number of poolside bars - 1
  • Full-service spa
  • Number of beach bars - 2
  • Number of swim-up bars - 1
  • Firepit
  • Beach umbrellas
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Nature reserve
  • Pool sun loungers
  • WiFi (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • RV, bus, truck parking
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 4
  • Conference space size (feet) - 24000
  • Long-term parking
  • Ballroom
  • Banquet hall
  • Beach towels
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff
  • Outdoor furniture

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking

Room Amenities

The Royal Sonesta San Juan offers 398 accommodations with iPod docking stations and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Hypo-allergenic bedding available
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Desk
  • In-room climate control (air conditioning)
  • Separate sitting area
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • WiFi (surcharge)
  • Individually furnished
  • Individually decorated
  • TV size: 42
  • TV size measurement: inch
  • iPod docking station
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Office
  • WiFi speed 50+ Mbps
  • High pile carpet in room

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and noon.

Aleli Restaurant - Overlooking the pool, this restaurant serves breakfast and lunch.

Ruth’s Chris Steak House - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Karaya - This bar serves dinner only. Open daily.

La Bodeguita - Overlooking the garden, this coffee shop serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.

Akua Bar - This poolside bar serves lunch and light fare. Open select days.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Cave exploring/spelunking nearby
  • Skydiving nearby
  • Casino nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Ziplining nearby
  • Horse riding nearby
  • Bicycle rentals nearby
  • Personal motor watercraft nearby
  • Ecotours nearby
  • Boat tours nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open select days.

  • Sauna in spa
  • Number of treatment rooms 4
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 4 PM

Check-in time ends at anytime

Minimum check-in age is: 21

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 100 per pet, per stay
  • Dogs only
  • 2 total pets
  • Pets cannot be left unattended
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

Service animals are allowed

Service animals are exempt from fees/restrictions

Car recommended

Pets cannot be left unattended

Property uses a professional cleaning service

Pets allowed in specific rooms only

Security system

Debit cards not accepted

Staffed front desk

Children stay free - maximum age 17

No rollaway/extra beds available

No cribs (infant beds) available

Carbon monoxide detector

LGBTQ friendly

Smoke detector

Children stay free

Parking height restrictions apply

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: 22 percent of room rate

The resort fee includes:

  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 33.00 for adults and USD 19.99 for children
  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per stay (rates may vary)
  • Self parking fee: USD 27 per day (in/out privileges)
  • Valet parking fee: USD 33 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • InterContinental Hotel San Juan
  • InterContinental San Juan
  • San Juan InterContinental
  • Intercontinental San Juan Hotel Isla Verde
  • InterContinental San Juan Puerto Rico/Isla Verde
  • Intercontinental San Juan Resort And Casino
  • InterContinental San Juan Hotel
  • InterContinental San Juan Resort Carolina
  • InterContinental San Juan Resort
  • InterContinental San Juan Carolina
  • InterContinental Juan Carolin

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

A car is recommended for transportation to and from this property.

Parking height restrictions apply.

The property is professionally cleaned.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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