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Hyatt Place San Juan

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place San Juan

View from room
Exterior
Room, Multiple Beds ( High Floor) | Premium bedding, pillowtop beds, in-room safe, desk
Room, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly

Explore the area

Map
Avenida Fernandez Juncos 580, San Juan, 00907
  • Sheraton Casino
    3 min walk
  • Distrito T-Mobile
    5 min walk
  • Coca-Cola Music Hall
    7 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    20 min walk

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

  • 315 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Room (2 Queen Beds with Sofa Bed)

  • 365 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View

Room, 1 King Bed with Sofa bed | Water view

Room, 1 King Bed with Sofa bed, View

  • 315 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, View (2 Queen Beds with Sofa Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Room, View (2 Queen Beds with Sofa Bed)

  • 312 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

View from room

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

  • 365 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Speciality)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (Speciality)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (High Floor)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds ( High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds ( High Floor)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible Bathtub, Bay View

View from room

Room, Multiple Beds, Accessible Bathtub, Bay View

  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
View from property
Hilton Garden Inn San Juan Condado
Pool
Hot Tub
Spa
Free WiFi
4.4 out of 5, Excellent, (480)
The price is $182
per night
$236 total
includes taxes & fees
Dec 5 - Dec 6
Hilton Garden Inn San Juan Condado

About the neighborhood

San Juan

Located in San Juan (Santurce), Hyatt Place San Juan is a 3-minute walk from Sheraton Casino and 5 minutes by foot from Distrito T-Mobile. .This hotel is 0.4 mi (0.7 km) from Puerto Rico Convention Center and 0.4 mi (0.7 km) from Pan American Pier.

What's nearby

  • Distrito T-Mobile - 5 min walk - 0.3 miles
  • Puerto Rico Convention Center - 8 min walk - 0.5 miles
  • Pan American Pier - 10 min walk - 0.6 miles
  • Condado Beach - 15 min walk - 0.8 miles
  • Port of San Juan - 3 min drive - 1.7 miles

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • ‪Choices Sheraton - ‬5 min walk
  • ‪Medalla Arena - ‬6 min walk
  • ‪Sazon Cocina Criolla - ‬5 min walk
  • ‪La Central by Mario Pagan - ‬6 min walk
  • ‪Pudge’s Pizza - ‬5 min walk

About this property

Hyatt Place San Juan

Bayside San Juan hotel in Santurce with bars
Hyatt Place San Juan offers 149 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 149 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a waterslide, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
Stop by the hotel's restaurant, The Placery, for lunch or dinner, or grab snacks at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in San Juan? This hotel has 3184 square feet (296 square meters) of space consisting of a conference center and 4 meeting rooms. Self parking (subject to charges) is available onsite.
The Placery - This restaurant serves lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • Waterslide

Family friendly

  • Fenced pool
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference center (3,184 square feet of space)

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 16 percent of room rate
The resort fee includes:
  • Beach towels
  • In-room bottled water
  • In-room coffee
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 18.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center
Hyatt Place Juan/City
Hyatt Place San Juan Hotel
Hyatt Place San Juan San Juan
Hyatt Place San Juan/City Center
Hyatt Place San Juan Hotel San Juan

Reviews

9.0

Wonderful

Rating 10 - Excellent. 685 out of 1004 reviews" "
Rating 8 - Good. 177 out of 1004 reviews" "
Rating 6 - Okay. 77 out of 1004 reviews" "
Rating 4 - Poor. 36 out of 1004 reviews" "
Rating 2 - Terrible. 29 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ferrand

Everything was great
Stayed 3 nights in Sep 2024

4/10 Poor

Audrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty after room service said they cleaned it. Manager had to clean room. Pool towels needed had to constantly ask for them.
Stayed 5 nights in Aug 2024

10/10 Excellent

Bob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with shopping and restaurants close by. Also the hotel provides shuttle transportation to Old San Juan, T-Mobile District, and other locations. Room was great with a very good breakfast. All the staff encountered were very friendly. We will certainly stay there again on our next trip to San Juan
Stayed 2 nights in Aug 2024

10/10 Excellent

Adalgisa

Traveled with family and small children
Liked: Amenities
Amazing amazing
Stayed 4 nights in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es muy bueno si vienes para una actividad o concierto en el Coliseo de Puerto Rico o al Centro de Convenciones esta cercano a todo y las habitaciones son muy comodas
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Stayed 1 night in Aug 2024

10/10 Excellent

susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful week
Stayed 2 nights in Aug 2024

10/10 Excellent

Jhonathan

Liked: Cleanliness, staff & service
I like it the best breakfast nice people the pool was great
Stayed 2 nights in Aug 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations restaurants historic site's beaches, Great. Will be back.
Stayed 4 nights in Aug 2024

8/10 Good

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families to stay. 5 minute walk distance from the PR Convention Center and the T-Mobile entertainment District. Comfortable beds. The pool with its pirate ship themed area for the kids is a plus.
Stayed 1 night in Aug 2024

10/10 Excellent

Petra Sanchez

Liked: Cleanliness, property conditions & facilities
It would have been a five all the way around however the female bartender was rude. However the was the day bartender (dred man) was amazing his social skills was nothing short of amazing. He was multitasking and kept such a calm presence. Other staff members were pleasant. Definitely will be returning
Stayed 4 nights in Aug 2024

10/10 Excellent

Lemuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Celize T

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Some of the e staff not to friendly
Stayed 3 nights in Aug 2024

10/10 Excellent

sheriska

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and excellent customer service
Excellent very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Renete

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ezequiel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool daily parking fee for customers a little high.
Stayed 5 nights in Aug 2024

10/10 Excellent

Christopher J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Daisy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian, Elizabeth

Liked: Cleanliness
Stayed 4 nights in Aug 2024

4/10 Poor

silvana gresh

Disliked: Staff & service
Workers were rude not helpful. Towels for pool were absent. Limited menu and limited hours
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Room comfort
Family vacation
The property was nice, they need to work on the housekeeping. I stayed eight nights and 4 days there was no housekeeping came. Front desk was very nice and professional. Furniture in room is a little worn, and i did not like the fact that as guests of the hotel we had to pay for parking. For the price and name i expected a little better.
Stayed 8 nights in Aug 2024

6/10 Okay

Christin

Liked: Amenities
The cleaning people refused to clean my room. I checked on a Friday and checked out on Wednesday and my room got cleaned once. I inquired a few times about my room and nothing was done.
Stayed 5 nights in Aug 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Rochelle

Liked: Cleanliness, amenities
The staff was helpful and friendly. My room was spacious and clean.Diaranna, the general manager, thanks for everything. You were awesome.
Stayed 2 nights in Aug 2024