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El Conquistador Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Conquistador Resort

Exterior
4 outdoor pools, open 7:00 AM to 11:00 PM, cabanas (surcharge)
Exterior
Marina
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • On private beach
    On private beach
  • Gym
    Gym
  • Parking available
    Parking available
  • Spa
    Spa

Explore the area

Map
1000 Conquistador Avenue, Fajardo, 00738
  • El Conquistador Golf Course
    17 min walk
  • Parque Nacional Balneario Seven Seas
    4 min drive
  • Balneario Seven Seas
    9 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.)
    54 min drive

Room options

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 800 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Panoramic Double Room

  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds, Marina View

Deluxe Room, 2 Queen Beds, Marina View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Marina View

  • 592 sq ft
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View

  • 400 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View

  • 400 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Marina View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Marina View

  • 592 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Single Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Panoramic Single Room

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds, Ocean View

  • 592 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Accessible, Marina View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Accessible, Marina View

  • 400 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Ocean View

  • 592 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Accessible, Ocean View

  • 400 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed
Pool
Hyatt Regency Grand Reserve Puerto Rico
Pool
Hot Tub
Spa
Kids pool
4.4 out of 5, Excellent, (1916)
The price is $389
per night
$500 total
includes taxes & fees
Dec 5 - Dec 6
Hyatt Regency Grand Reserve Puerto Rico

About the neighborhood

Fajardo

Located in Fajardo (Cabezas), El Conquistador Resort is within a 15-minute drive of Laguna Grande and Cayo Icacos. .This beach hotel is 10.8 mi (17.4 km) from El Yunque National Forest and 12.2 mi (19.6 km) from Carabali Rainforest Park.

What's nearby

  • El Conquistador Golf Course - 17 min walk - 0.9 miles
  • Las Cabezas de San Juan Nature Reserve - 6 min drive - 1.9 miles
  • Palomino Island - 6 min drive - 2.2 miles
  • Laguna Grande - 6 min drive - 2.2 miles
  • Cayo Icacos - 11 min drive - 3.4 miles

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 54 min drive

Restaurants

  • ‪Balneario Seven Seas - ‬5 min drive
  • ‪Brisas Courtyard Cafe - ‬1 min walk
  • ‪Villa Marina Yacht Basin - ‬6 min drive
  • ‪Bono - ‬1 min walk
  • ‪El Cayo - ‬6 min drive

About this property

El Conquistador Resort

Hotel with private beach, full-service spa
El Conquistador Resort offers 456 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. 42-inch LCD televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Fajardo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided once per stay.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 456 air-conditioned rooms featuring refrigerators and iPod docking stations. 42-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Enjoy a meal at El Cafecito or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Fajardo? This hotel has 100000 square feet (9290 square meters) of space consisting of a conference center and 40 meeting rooms. Self parking (subject to charges) is available onsite.
El Cafecito - This coffee shop serves breakfast and light fare.
Cafe Bella Vista - This poolside theme restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Oasis - This theme restaurant is located by the pool. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Marina Bar - Onsite cocktail bar. Open daily.
Hightide Rooftop Bar - This rooftop bar is located by the pool. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Limo/town car service
  • Secured, uncovered self parking on site (USD 15 per day)
  • Secured, uncovered valet parking on site (USD 25 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Cafe Bella Vista
  • El Cafecito
  • Hightide Rooftop Bar
  • Marina Bar
  • Oasis

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Lazy river
  • Pro golf shop
  • Shopping
  • Table tennis
  • Tennis
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • DVD player
  • Free water park access
  • In-room refrigerator
  • Lazy river
  • Lifeguards on site
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 40 meeting rooms
  • Business center
  • Conference center (100,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a nature reserve
  • In the mountains
  • Marina
  • On a private beach
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Lifeguards
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • DVD player
  • Hulu
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Composting
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 65
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 70.85 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 15 per day
  • Uncovered valet parking fee: USD 25 per day (in/out privileges)
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-out fee: USD 65 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include window guards

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

El Conquistador Resort Waldorf Astoria Hotel Fajardo
El Conquistador Waldorf Astoria Fajardo
El Conquistador Resort Waldorf Astoria Hotel
El Conquistador Waldorf Astoria Resort Fajardo
El Conquistador Waldorf Astoria Resort
El Conquistador Waldorf Astoria
El Conquistador A Waldorf Astoria Resort
El Conquistador Resort a Waldorf Astoria Hotel
Conquistador Waldorf Astoria
El Conquistador Resort Hotel
El Conquistador Resort Fajardo
El Conquistador Resort Hotel Fajardo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1637 out of 2450 reviews" "
Rating 8 - Good. 437 out of 2450 reviews" "
Rating 6 - Okay. 200 out of 2450 reviews" "
Rating 4 - Poor. 84 out of 2450 reviews" "
Rating 2 - Terrible. 92 out of 2450 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory, Ponce

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was very nice, except for an employee at ventanas restaurant
Stayed 2 nights in Aug 2024

8/10 Good

Marcy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Beautiful but some disappointments
The resort is beautiful but there are serious issues. Our first room smelled horrible from mold so I requested a room change. They still charged me the full $560 room rate but I demanded they compensate me so they gave me 3 days of complimentary resort fee. Due to the hurricane many rooms were wet so many guests had to have their stay modified. The beach is awesome but the boats often break down so they bring in smaller boats to bring you 15 minutes to the private island for the beach. The food in the restaurants is mediocre and very expensive. The breakfast buffet is $32 for very few food options. I will say the staff was excellent and the pools were nice. We liked the water park and lazy river although you must be 48in for the water slides. The stores in the resort sell mostly junk and it’s super overpriced. I was also hoping for more kids activities. Not sure if I’ll go back.
Stayed 5 nights in Aug 2024

2/10 Terrible

Mirna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Agnes

Such a beautiful resort I will definitely come back to stay again.. recommend
Stayed 1 night in Aug 2024

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended had a great time with family at el conquistador looking forward to stay again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Mara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect vacation
Was only 1 day but we used all the services. Restaurants, coffee shop, pool, beach. Was great experiences
Stayed 1 night in Aug 2024

10/10 Excellent

Leonardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view of the ocean (breath taking)
Stayed 2 nights in Aug 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso y areas de piscinas excelebtes. Área que nos tocò muy buena, pero aún tienen áreas cerradas. Se pasa muy bien.
Stayed 1 night in Aug 2024

8/10 Good

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful resort. Lots of construction still going on. Over all satisfied with our experience
Stayed 5 nights in Aug 2024

6/10 Okay

Rocquel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s was our honeymoon 😊😊very beautiful resort very upscale 😉 the morning staff are beautiful people ❤️the evening staff are horrible !! They try to over charge for everything ! Billing stated $141.00 but once I got to the resort they tired to force me to put an open credit card on my account with a charge of $200 that made me upset!! My bill was already at $1100 something !! So I refuse and only paid what was on the bill !! Please get yourself a rental car it will save you time and money !! Don’t walk it’s too far and they will not give you a ride the night staff just drove by us and did not ask for a ride !! Very rude !! But the resort is beautiful hands down I love beautiful views my room had the ocean!!! Views !!! Amazing also everything is over price I used the atm it charged me $8 !!! Also the woman dress niced and covered !!! Kids we welcomed there is no shuttle bus to take you to airport taxi is $125 only at the resort tho !!! You can only order Uberx also no free morning dish that’s a lie !! Enjoy your stay we did also when I checked out they tired to charge me $80 !! And could not explain why !!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family Friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Timothy J, Oregon City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for six days. The staff was amazing. Cheerful, and helpful. You could tell they enjoy their jobs. Nothing felt “customer service” forced. When they asked, “How was your day? What did you do?” They genuinely cared. Puerto Rico is beautiful and so are its people, inside and out.
Stayed 1 night in Aug 2024

6/10 Okay

Herman

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were a party of 8 we rented 2 rooms. both our rooms got wet inside because on the Ernesto storm. One room was replaced with a room in the new building. The night before our check out we went to the front desk and asked if we could pay for another night because of the storm and black outs in the area we really didnt get to do all the activities we want to do. We had Ferry tickets to Culeba which we couldn't use or reschedule and they don't give refunds. The resort staff would not sell us another night or even approve us a late checkout. I sure the resort had a lot of cancellations because of the storm. I even told them our the one that was not changed because of water damage let us stay there for a late checkout because it needs repair they said NO. Luckily on our checkout morning we asked another team member at the front desk it she could please give us a late check out and she was nice enough to do it, I wish I could remember her name because the pools were cleaned from the storm on our check out day and we were able to enjoy them with a late check out.
Stayed 4 nights in Aug 2024

10/10 Excellent

Isaela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic from beginning till end and everyone that worked there was amazing.
Stayed 1 night in Aug 2024

8/10 Good

david

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was not able or allowed to price match what was available online from travel websites outside of their own for extending our stay. Communication and preparation about the Ernesto storm (August 2024) could have been better as our room was fully exposed to it, rain water infiltrating into our room with the wind, noise, roof leak, soaked rugs. Beyond that it is a beautiful place.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great family moment got ruined when my nephew suffered critical knee injury in one of the slides of El Coqui Park. He will need surgery. That specific slide attraction should be closed.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved it. People are nice but service not as good. The kids club was not working.
Stayed 4 nights in Aug 2024

10/10 Excellent

Devin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Beautiful place with excellent accomodations. This is one of top tier places to go to when in Puerto Rico!
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan R.

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Lovely get away
Stayed 1 night in Aug 2024

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, would definitely go back!
Stayed 6 nights in Aug 2024

2/10 Terrible

john, Ozone park

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible stay. My wife was bitten multiple times over her entire two legs by bed bugs. The hotel didn’t care at all . I made a report with them . They moved our room. She was in pain from all the bites which itch tremendously. If you plan on staying there call an exterminator to inspect your bed.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kashem, Philadelphia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that free parking should be included for guests.
Stayed 3 nights in Jul 2024