Ratings based on 921 Verified Reviews

3.4 out of 5
3.5 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.2 Hotel condition
CheapTickets Verified Reviews
3 out of 5
by A verified traveler

Posted Nov 19, 2024
This place is great for the location only. If you absolutely do not care about the condition of the room and just want a place to keep your things, shower and sleep well then it is what it is. Do not expect anything other than that.
Comment from Hotel Management
Jan 3, 2025 by Eddy, Hotel Management
Dear Michelle,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Canario Boutique Hotel,Guest Services Host
5 out of 5
by A verified traveler

Posted Oct 21, 2024 on Expedia
Comment from Hotel Management
Oct 22, 2024 by Ambassador Team, Hotel Management
Thank you
3 out of 5
by A verified traveler

Posted Oct 20, 2024 on Expedia
Love the area and customer service was amazing just the place needs too be up grated
Comment from Hotel Management
Oct 22, 2024 by Ambassador Team, Hotel Management
Thank you
1 out of 5
by A verified traveler

Posted Oct 19, 2024 on Expedia
I dirt stay there for more then 5hrs before I check out. The room was dirty. Blood on the sheets and pillows. There was no one at the front desk when I arrived. I have to wait about 40 minutes. And calling the front desk over and over no one answered
Comment from Hotel Management
Oct 26, 2024 by Canario Boutique Hotel. , Hotel Management
Hello!Thank you for taking the time to share your thoughts. We’re sorry to hear that your stay was less than satisfactory. It’s unfortunate that you found the room unclean, especially since our front desk team was eager to assist and even offered you a complimentary upgrade, which was declined. While we strive to ensure prompt service, it seems like your experience at check-in didn’t align with our usual standards. We appreciate your feedback and will look into the concerns you raised about cleanliness.Best regards,
5 out of 5
by A verified traveler

Posted Oct 18, 2024 on Expedia
It's affordable, staff very nice and friendly, also very helpful with any questions I had, great location
Comment from Hotel Management
Oct 19, 2024 by Eddy, Hotel Management
Dear Luis,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Canario Boutique Hotel,Guest Services Host
4 out of 5
by A verified traveler from Atlanta

Posted Oct 15, 2024 on Expedia
It’s a good hotel to crush for a night. Not so good for long term stay.
Comment from Hotel Management
Oct 16, 2024 by Canario Boutique Hotel. , Hotel Management
Hello!Thank you for your feedback! We're glad to hear you found our hotel suitable for a short stay. We understand that longer visits might require different amenities and services. Safe travels!Best regards,
5 out of 5
by A verified traveler

Posted Oct 13, 2024 on Hotels
Comment from Hotel Management
Oct 14, 2024 by Front Desk Agent, Hotel Management
Hello!Thank you su much for a 10-star review! We're so happy to hear you had a perfect stay with us. It was truly our pleasure being able to host you. Hopefully we get to do so once more!Best regards,
5 out of 5
by A verified traveler

Posted Oct 8, 2024 on Hotels
Comment from Hotel Management
Oct 9, 2024 by Canario Boutique Hotel. , Hotel Management
Estimado Jose,¡Muchísimas gracias por su increíble reseña de 10/10! Nos alegra saber que, como huésped recurrente, ha disfrutado de su experiencia con nosotros una vez más. Su apoyo y confianza son muy apreciados, y es un verdadero placer para nuestro equipo poder atenderle. Estamos comprometidos a seguir brindándole el mejor servicio posible en cada visita.Esperamos darle la bienvenida de nuevo muy pronto.Atentamente,
1 out of 5
by A verified traveler

Posted Oct 7, 2024 on Expedia
Do not believe this picture on the site. This hotel is so bad I checked out at 2am.
Comment from Hotel Management
Oct 9, 2024 by Canario Boutique Hotel. , Hotel Management
Hello!Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We strive to ensure our guests' comfort and, we did offer you an alternative room for your convenience, which you chose to decline. We understand that sometimes circumstances can be challenging, and we regret that we couldn't find a solution that worked for you. Your comments are valuable to us, and we will continue to improve our services.Thank you for your understanding.Best regards,
5 out of 5
by A verified traveler

Hidden and surprising property in the heart of SJ.

Posted Oct 3, 2024 on Hotels
Excellent evening customer service!! The gentleman hit every request I placed, if it were available. Clean room, modern restroom, perfect a/c! The location could definitely not get better.
Comment from Hotel Management
Oct 3, 2024 by Eddy, Hotel Management
Dear Rada,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Canario Boutique Hotel,Guest Services Host,