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Hilton San Francisco Union Square

4.0 star property

Choose dates to view prices

Photo gallery for Hilton San Francisco Union Square

Exterior detail
Hiking
2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Parking available
  • Pet friendly
  • Breakfast available

Explore the area

Map
333 O'Farrell St., San Francisco, CA, 94102
  • Ferry Building
    ‪3 min drive‬
  • Lombard Street
    ‪4 min drive‬
  • Pier 39
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 3 Double Beds

Room, 3 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 3 Double Beds

  • Sleeps 5
  • 3 Double Beds

View all photos for View 1 Bed Junior Suite Mobility/Hearing Access Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

View 1 Bed Junior Suite Mobility/Hearing Access Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Junior Suite, 1 King Bed

Skyline View Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Skyline View Junior Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Skyline View - Corner King 1 Bedroom Suite

Skyline View - Corner King 1 Bedroom Suite | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Skyline View - Corner King 1 Bedroom Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for View 2 Beds Mobility/Hearing Access Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

View 2 Beds Mobility/Hearing Access Tub

  • Sleeps 4
  • 2 Double Beds

View all photos for View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

View 1 Bed Suite Mobility/Hearing Access Roll-in Shower | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Corner 1 Bedroom Suite 2 Beds Tower 1

Corner 1 Bedroom Suite 2 Beds Tower 1 | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Corner 1 Bedroom Suite 2 Beds Tower 1

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Double Beds

Deluxe 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Pool View with Terrace - 1 King Bed

Pool View with Terrace - 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Pool View with Terrace - 1 King Bed

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower

  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 King Bed 1 Bedroom Suite

1 King Bed 1 Bedroom Suite | Living area | 37-inch flat-screen TV with satellite channels, TV

1 King Bed 1 Bedroom Suite

  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Suite with Parlor

2 Bedroom Suite with Parlor | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

2 Bedroom Suite with Parlor

  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Balcony Skyline View - 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Balcony Skyline View - 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe 2 Beds Mobility/Hearing Access Tub

Deluxe 2 Beds Mobility/Hearing Access Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe 2 Beds Mobility/Hearing Access Tub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Balcony Skyline View - 1 King Bed

Balcony Skyline View - 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Balcony Skyline View - 1 King Bed

  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (with Parlor)

Suite, 1 Bedroom (with Parlor) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (with Parlor)

  • Sleeps 5
  • 1 King Bed

View all photos for View 1 Bed Mobility/Hearing Access Tub

View 1 Bed Mobility/Hearing Access Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

View 1 Bed Mobility/Hearing Access Tub

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bed Mobility/Hearing Access Roll-in Shower

1 Bed Mobility/Hearing Access Roll-in Shower | Living area | 37-inch flat-screen TV with satellite channels, TV

1 Bed Mobility/Hearing Access Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bed Mobility/Hearing Access Tub

1 Bed Mobility/Hearing Access Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

1 Bed Mobility/Hearing Access Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Corner King Junior Suite

Deluxe Corner King Junior Suite | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Corner King Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Queen Beds

Deluxe 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe 1 King Bed

Deluxe 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for 1 Queen Bed

1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

1 Queen Bed

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Floors 20-44)

Room, 1 King Bed, City View (Floors 20-44) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View (Floors 20-44)

  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Room, 2 Double Beds (Floors 20-44)

Skyline View Room, 2 Double Beds (Floors 20-44) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Skyline View Room, 2 Double Beds (Floors 20-44)

  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

San Francisco

A stay at Hilton San Francisco Union Square places you in the heart of San Francisco, within a 5-minute drive of Westfield San Francisco Centre and Ferry Building. .This hotel is 1.7 mi (2.8 km) from Lombard Street and 2.2 mi (3.6 km) from Painted Ladies.

What's nearby

  • Moscone Convention Center - 14 min walk - 0.8 miles
  • Oracle Park - 3 min drive - 1.5 miles
  • Ferry Building - 3 min drive - 1.6 miles
  • Lombard Street - 4 min drive - 1.8 miles
  • Pier 39 - 4 min drive - 2.3 miles

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪Pinecrest Diner - ‬1 min walk
  • ‪Cityscape Bar and Restaurant - ‬3 min walk
  • ‪The Halal Guys - ‬1 min walk
  • ‪Cafe Mason - ‬1 min walk
  • ‪Hinodeya - ‬2 min walk

About this property

Hilton San Francisco Union Square

Hotel with bars, a quick walk to Westfield San Francisco Centre
Hilton San Francisco Union Square offers 1921 accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. 37-inch flat-screen televisions come with premium satellite channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Make yourself at home in one of the 1921 guestrooms featuring refrigerators and flat-screen televisions. Satellite programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as a 24-hour health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Poached or snacks in the hotel's coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in San Francisco? This hotel has 150293 square feet (13963 square meters) of space consisting of conference space and 73 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Poached - Onsite restaurant.
Herb N' Kitchen - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Cityscape Sky Bar - This rooftop bar serves light fare only. Open daily.
The Lobby Bar - Onsite lobby lounge. Open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hungarian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Thai, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (USD 79.80 per night; includes in/out privileges)
  • Valet parking on site (USD 91.20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 59.97 for adults and USD 34.98 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cityscape Sky Bar
  • Herb N' Kitchen
  • Poached
  • The Lobby Bar

Things to do

  • 24-hour health club
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 150,293 square feet of conference space
  • 73 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 46 floors
  • Ballroom
  • Banquet hall
  • Built in 1964
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 41.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 59.97 for adults and USD 34.98 for children
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per day (rates may vary)
  • Covered self parking fee: USD 79.80 per night (in/out privileges)
  • Valet parking fee: USD 91.20 per night
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers WiFi in the lobby area only.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel San Francisco Union Square
Hilton San Francisco Union Square
San Francisco Union Square Hilton
Hilton Hotel San Francisco
Hilton San Francisco Union Square Hotel San Francisco
San Francisco Hilton
Hilton San Francisco Union Square Hotel
Hilton Francisco Union Square
Hilton San Francisco Union Square Hotel
Hilton San Francisco Union Square San Francisco
Hilton San Francisco Union Square Hotel San Francisco

Hilton San Francisco Union Square Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 535 out of 1047 reviews
Rating 8 - Good. 250 out of 1047 reviews
Rating 6 - Okay. 123 out of 1047 reviews
Rating 4 - Poor. 70 out of 1047 reviews
Rating 2 - Terrible. 69 out of 1047 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cicelia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was friendly, easy and quick. The skybar is awesome with amazing views especially at night! Walked to Union Square for shopping and dinner, only a few blocks away. Took elevator from the Parking garage to lobby. Everything was decorated beautifully for the holidays. Get a room with a balcony, it did not disappoint, the views of the water were spectacular!
Stayed 1 night in Dec 2024

4/10 Poor

Elena

Stayed 1 night in Dec 2024

8/10 Good

Raymond, San Jose

Stayed 1 night in Dec 2024

8/10 Good

Deepak, Cherryville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to Mall and Restaurants.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

Annaliza

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Lu

Traveled with family and small children, Traveled with family
Unfriendly staff, unclear charges. Terrible experiences, will never stay here again
Stayed 2 nights in Dec 2024

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Pengyu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

4/10 Poor

Pierre

Disliked: Cleanliness
Rooms were dirty
Stayed 5 nights in Dec 2024

8/10 Good

Jo-Anne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Able to walk to attractions.
Stayed 2 nights in Sep 2024

6/10 Okay

Dr MK

Business traveler
Liked: Cleanliness
It was just manageable. Every year I used to stay in this hotel in December. Also, every year the quality of hotel in its service is deteriorating. If I give a score pf 8/10 in 2011, it has now reduced to 4/10. That is the type of performance deterioration.
Stayed 3 nights in Dec 2024

6/10 Okay

Prasad

Stayed 2 nights in Dec 2024

6/10 Okay

Tom

Business traveler
Disliked: Staff & service, property conditions & facilities
Strikes, picket lines, and dated rooms
Extremely dated property. And there were strikes happening at all the hotel chains during our stay. It was miserable.
Stayed 4 nights in Oct 2024

2/10 Terrible

yifei

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old and dirty
Stayed 1 night in Nov 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lydia

Stayed 1 night in Nov 2024

4/10 Poor

Aaron

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Michael

Liked: Property conditions & facilities, room comfort
Service and cleanliness need some work
The view from the room was excellent, however, the rooms are a little dated and could use a remodel. The ice machine on our floor didn't work and when I contacted the concierge about it, they advised me to go to another floor rather than offering to bring ice. I normally wouldn't mind this minor inconvenience at a lesser hotel, but the premium cost of staying here should include premium service. Also, the lobby floor near tower 1 elevator smelled like a garbage dump. I have stayed here several times and this most recent stay was the most disappointing. This is an excellent hotel for the most part but I expect a higher level of service and cleanliness at this price point.
Stayed 1 night in Nov 2024

10/10 Excellent

Crystal

Stayed 1 night in Oct 2024

8/10 Good

MICHELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Md Abeed H

Stayed 4 nights in Nov 2024