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Crowne Plaza San Antonio Airport, an IHG Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza San Antonio Airport, an IHG Hotel

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Meeting facility
Premium Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Housekeeping
  • Pool

Explore the area

Map
1111 NE Loop 410, San Antonio, TX, 78209
  • North Star Mall
    3 min drive
  • Alamo Quarry Market
    4 min drive
  • Marion Koogler McNay Art Museum
    6 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    4 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Pool View

Room amenity

Standard Room, 1 King Bed, Pool View

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Room amenity

Premium Room, 1 King Bed, City View

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Exterior

Drury Inn & Suites San Antonio Airport

Pool
Hot Tub
Free airport shuttle
Pet friendly
4.7 out of 5, Exceptional, (1000)
The price is $89
per night
$105 total
includes taxes & fees
Jan 14 - Jan 15
Drury Inn & Suites San Antonio Airport

About the neighborhood

San Antonio

With a stay at Crowne Plaza San Antonio Airport, an IHG Hotel in San Antonio (Uptown), you'll be within a 10-minute drive of San Antonio Zoo and Aquarium and San Antonio River. .This hotel is 8.9 mi (14.4 km) from Alamo and 9.2 mi (14.8 km) from River Walk.

What's nearby

  • North Star Mall - 3 min drive
  • Alamo Quarry Market - 4 min drive
  • San Antonio Zoo and Aquarium - 7 min drive
  • River Walk - 11 min drive
  • Frost Bank Center - 15 min drive

Getting around

  • San Antonio Station - 11 min drive
  • San Antonio International Airport (SAT) - 4 min drive

Restaurants

  • ‪Whataburger - ‬12 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Bill Miller - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Taco Palenque - ‬14 min walk

About this property

Crowne Plaza San Antonio Airport, an IHG Hotel

Suburban San Antonio hotel in Uptown with free parking
Crowne Plaza San Antonio Airport, an IHG Hotel offers 224 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club.
Make yourself at home in one of the 224 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including a health club, an outdoor pool, and a spa tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a ballroom.
Enjoy a meal at O-Nine Eats and Drinks, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Antonio? This hotel has 5000 square feet (465 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
O-Nine Eats and Drinks - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 for adults and USD 16 for children
  • A restaurant

Restaurants on site

  • O-Nine Eats and Drinks

Things to do

  • Health club
  • Library
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5,000 square feet of conference space
  • 8 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel San Antonio Airport
Crowne Plaza San Antonio Airport
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza San Antonio Airport Hotel

Crowne Plaza San Antonio Airport, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 603 out of 1062 reviews" "
Rating 8 - Good. 214 out of 1062 reviews" "
Rating 6 - Okay. 106 out of 1062 reviews" "
Rating 4 - Poor. 62 out of 1062 reviews" "
Rating 2 - Terrible. 77 out of 1062 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Torrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekender
Weekend trip
Stayed 3 nights in Aug 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Montana

Stayed 1 night in Sep 2024

10/10 Excellent

Robert C

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
no security officer during darkness
Stayed 4 nights in Sep 2024

6/10 Okay

Latoya

Needs updating The pipe in my room is broken Water continues to run and the hot water was minimal
Stayed 3 nights in Sep 2024

8/10 Good

Darela

Liked: Cleanliness, staff & service
The elevator never works right.
Stayed 2 nights in Sep 2024

8/10 Good

Erik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose S

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super quiet and comfortable hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Ricardo

Traveled with family
Disliked: Staff & service
The staff was very rude and would not give us towels, they said they had a lot of people in the hotel and there were no towels, and then the lady in front had some and didn’t want to give us towels, then turned around and made sure we didn’t get any at service the next day.
Stayed 3 nights in Aug 2024

2/10 Terrible

Norma

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Sauna Room!!
Our room was very hot actually the whole hotel was hot. We spoke to the front desk and they told us that it was only the hallway. We had our a/c at 60 and it felt like 90. This hotel has gone down as far as quality.
Stayed 1 night in Aug 2024

6/10 Okay

judy

Traveled with partner
Everyone at the front desk were sweet except for one lady who was rude needs to work on her customer service. The stay was comfortable. Elevator needs fixing.
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2024

2/10 Terrible

Hilario

Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have given all 5 starts. But during my stay the sink from the restroom kept running and wouldn’t turn off and leaked. Eventually got it to turn off and would just barely turn it on so it wouldn’t do it again. Also only one elevator was working and took over an hour on our check out day to be able to take all our stuff down and check out. Luckily they didn’t over charge but we were there past our check out time and that’s that we woke up and were ready before.
Stayed 2 nights in Jul 2024

4/10 Poor

Ronald

Stayed 3 nights in Aug 2024

2/10 Terrible

Oscar

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room issued was never cleaned
Stayed 1 night in Aug 2024

10/10 Excellent

AMY

Stayed 1 night in Aug 2024

10/10 Excellent

Facundo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Todos realmente genial , me Sorprendió la Habitación y la atención del staff
Stayed 1 night in Aug 2024

10/10 Excellent

Phu

Stayed 1 night in Aug 2024

8/10 Good

Patrick, corona

Traveled with family
Liked: Cleanliness, staff & service, amenities
Only 1 elevator working and according to another guest it's been that way for a while. Also the working elevator had no ventilation.
Stayed 3 nights in Aug 2024

10/10 Excellent

Myisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Place
My stay was wonderful! The staff is always pleasant and helpful! The only place I will stay when in San antonio, the rooms are always clean and kept nice!.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacquelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checkin staff was very kind. We had a safe, clean room to sleep In before we left for an early flight the next morning. We will stay again if we have another early flight!
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people well mannered very clean very helpful I loved it!!
Stayed 1 night in Jul 2024