Aiden Austin City Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aiden Austin City Hotel

Outdoor pool, sun loungers
Restaurant
Lobby
Outdoor pool, sun loungers
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10

Wonderful

Popular amenities

Explore the area

Map
2200 S I H 35, Austin, TX, 78704
  • St. Edward's University
    18 min walk
  • South Congress Avenue
    19 min walk
  • Lady Bird Lake
    4 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    11 min drive

Room options

Suite, 1 Twin Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 324 sq ft
  • Sleeps 4
  • 1 Twin Bed

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Exterior Entrance)

  • 288 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Austin

A stay at Aiden Austin City Hotel places you in the heart of Austin, a 4-minute drive from Lady Bird Lake and 5 minutes from Governor's Mansion. .This hotel is 3.5 mi (5.7 km) from Texas State Capitol and 3.7 mi (5.9 km) from Zilker Park.

What's nearby

  • South Congress Avenue - 19 min walk
  • Lady Bird Lake - 4 min drive
  • University of Texas at Austin - 5 min drive
  • Texas State Capitol - 6 min drive
  • Zilker Park - 7 min drive

Getting around

  • Plaza Saltillo Station - 10 min drive
  • Austin Station - 16 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 11 min drive

Restaurants

  • ‪Whataburger - ‬6 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Taco Bell - ‬18 min walk
  • ‪888 Vietnamese Restaurant - ‬20 min walk
  • ‪Emo's - ‬3 min drive

About this property

Aiden Austin City Hotel

Hotel with free breakfast, near Lady Bird Lake
Aiden Austin City Hotel offers 158 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 158 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Enjoy a satisfying meal at Machi Sushi serving guests of Aiden Austin City Hotel. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Austin? This hotel has 7200 square feet (669 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Machi Sushi - Onsite sushi bar. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Machi Sushi

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference center (7,200 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Grab bar in shower (33 inches high)
  • Lever door handles
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Austin City Best Western
Austin City Hotel
Austin City Hotel Best Western
Austin City Hotel Best Western Plus
Best Western Austin City
Best Western Austin City Hotel
Best Western Austin City Plus
Best Western Plus Austin City
Best Western Plus Austin City Hotel
Best Western Plus City Hotel
Aiden Austin City Hotel Hotel
Aiden Austin City Hotel Austin
Aiden Austin City Hotel Hotel Austin
Aiden by Best Western Austin City Hotel
Aiden by Best Western @ Austin City Hotel

Aiden Austin City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1038 out of 1555 reviews" "
Rating 8 - Good. 325 out of 1555 reviews" "
Rating 6 - Okay. 109 out of 1555 reviews" "
Rating 4 - Poor. 37 out of 1555 reviews" "
Rating 2 - Terrible. 46 out of 1555 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie, Frisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best value for the money. Will stay here again for sure!
Stayed 2 nights in Sep 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and quiet. I would stay here again when visiting Austin. Nice pool area but we didn’t have time to enjoy the pool. Liked the music vibe.
Stayed 1 night in Sep 2024

8/10 Good

Jessline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at this Hotel. Special shout out to Joseph, the front desk night shift employee, willing to go above and beyond to help manage my stay. The place was clean and well-maintained; there were gates and doors that needed key cards to access the property's interior and the rooms, which made us feel safer. A free standard breakfast buffet from 7-9 am and a single laundry and washing machine downstairs that was open for use to guests. My only issue was that my room wifi was abysmal on the 3rd floor (I can't speak for the other floors), rendering internet usage fairly minimal. I read other comments that mentioned crickets and roaches on the property. I didn't notice any in our room or the hallways, but the front desk did mention that this time of year, the crickets can be found all over the property. It wasn't a bother for us, but I can see it being a nuisance for some.
Stayed 2 nights in Sep 2024

8/10 Good

Tami

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool and breakfast was good. Room was clean, staff was friendly and fast with check in.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bradley, DALLAS

Stayed 1 night in Aug 2024

10/10 Excellent

Daphne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our stay in Austin. We had a rental car and were easily able to get to attractions such as Terry Blacks and to see the bats. Absolutely loved the courtyard area with the pool
Stayed 2 nights in Sep 2024

6/10 Okay

Rachel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice jacuzzi until it broke. Room was extremely humid, sheets felt wet
Stayed 2 nights in Sep 2024

10/10 Excellent

Torie

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel pool and staff were a highlight. It's close to everything and easy to navigate around the hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lorenzo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice all around , bed was very soft, staff was great
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is awesome!!! Rooms are clean & cute!
Stayed 1 night in Aug 2024

10/10 Excellent

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, great pool and hot tub area, and fun vibes
Stayed 3 nights in Sep 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the new restaurant attached to the hotel, hotel wise - service was great. My only complaint is the carpet floors felt damp.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received a genuine, warm welcome upon arrival. Joseph walked me to the hallway where my room was located. I really appreciate the friendly reception.
Stayed 1 night in Sep 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funky Austin hotel 👍
Great funky hotel, we loved the pool area. $10 in an Uber to 6th street. We would stay again. Coffee mahine in reception. Breakfast was hit and miss, they had run out of most things but what they brought out was nice. Bumblebee statue outside , no idea why but we took a selfie anyway!
Stayed 2 nights in Sep 2024

10/10 Excellent

Elsa

Stayed 1 night in Aug 2024

6/10 Okay

Deborah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
There was a drug addict sitting on the curb in front of my room most of the time. Incredibly strung out and rocking - i did not feel safe.
Stayed 3 nights in Aug 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the renovations and parking was so easy!
Stayed 1 night in Jul 2024

8/10 Good

Dionne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stay was great! My only issue was some sort of mildew smell outside my room on the hall way of the second floor.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rodrigo

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Quiet and nice
Stayed 2 nights in Sep 2024

8/10 Good

JAMES, Pasco

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant closed, staff not very helpful. Needs a remodel.
Stayed 4 nights in May 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

DAVID

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joseph who greeted us at reception was marvellous and an excellent ambassador for the Aiden hotel. So helpful and nothing was to much for this man. He was 10 out of 10 Davy and Annemarie from Scotland UK
Stayed 2 nights in Sep 2024

10/10 Excellent

Joanna

Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean Best Western hotel , only 15 minutes in an Uber to downtown . Staff were so helpful and breakfast was good
Stayed 2 nights in Sep 2024