6/10 Okay
Michael
Traveled with group
Sep 26, 2024
Liked: Cleanliness
Disliked: Staff & service
For all the good things, the bad out weighs it putting this at 2.5 stars.
On the good side the majority of the place was clean and tidy expect for the construction. The construction never bothered me and the kept most of it out of site so Kudos to the property for that. The main lobby area was great. The bar served great martinis and seemed to be a favorite hang out spot after the evening shows.
Our room was very nice and spacious accept we requested a King bed and received 2 doubles. That was a little of a pain but not crucial. The door to the toilet area was cramped which was a little weird and a poor design. Thankfully we didn't have any AC issues as I've seen from other reviews so they may have remedied that before we got there.
NOW, for the bad. When you book an all inclusive you would hope for decent to good food. Not one place we went too was any good at all. The only thing I found remotely edible was the burgers and maybe the roast beef sandwich out of the Bistro. The food was so bad that on occasion we could only try a couple bites and had to leave to see if we could find something else. That happened a lot. During our big evening event with all of friends, we showed up 5 minutes late, received our drinks, meal and desert, finished, and the group we were with at another table didn't even get drinks yet. Highly disappointed in the service and food. The breakfast buffet, which is hard to mess up, was terrible. Fix the dining issues and staff, 4.0 rank
Michael
Stayed 3 nights in Sep 2024