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Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Marina El Cid Spa & Beach Resort All Inclusive

Interior
On the beach, white sand, sun loungers, beach towels
2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
On the beach, white sand, sun loungers, beach towels

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Breakfast included
  • All inclusive
  • Room service

Explore the area

Map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    9 min walk
  • San Jose Catholic Parish
    3 min drive
  • Puerto Morelos Artists’ Cooperative
    3 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    29 min drive

Room options

View all photos for Suite, 2 Bedrooms

TV

Suite, 2 Bedrooms

  • 2163 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Room

Family Room | View from room

Family Room

  • 560 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for One Bedroom Suite Platinum

Premium bedding, minibar, in-room safe, desk

One Bedroom Suite Platinum

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Junior Suite With Jacuzzi

Premium bedding, minibar, in-room safe, desk

Junior Suite With Jacuzzi

  • 559 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Junior Suite Platinum

View from room

Junior Suite Platinum

  • 559 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Studio With Jacuzzi

Studio With Jacuzzi | View from room

Studio With Jacuzzi

  • 575 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Three Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Three Bedroom Suite

  • 2852 sq ft
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

View all photos for Luxury Room

View from room

Luxury Room

  • 559 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

  • 559 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

About the neighborhood

Puerto Morelos

With a stay at Hotel Marina El Cid Spa & Beach Resort All Inclusive in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. .This all-inclusive property is 13.3 mi (21.4 km) from Moon Palace Golf Club and 13.6 mi (21.8 km) from Maroma Beach.

What's nearby

  • Puerto Morelos Artists’ Cooperative - 3 min drive
  • Puerto Morelos Town Square - 3 min drive
  • Ojo de Agua Beach - 7 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 11 min drive
  • Puerto Morelos Beach - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Ile de France - ‬3 min walk
  • ‪Arrecife Restaurant - ‬5 min walk
  • ‪La Alhambra - ‬2 min walk
  • ‪Trattoria D'Gulio - ‬2 min walk
  • ‪Zan-Za Bar - ‬3 min walk

About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

Family-friendly fun at the beach, with 2 outdoor pools
Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Make yourself at home in one of the 500 air-conditioned rooms featuring minibars. Rooms have private balconies. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. This Colonial property also features concierge services, babysitting (surcharge), and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at Hacienda Arrecife, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to noon.

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this property consist of a conference center and a meeting room.
A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
Hacienda Arrecife - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Alhambra - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.
El Alcazar - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
La Marina - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required.
Tratorria Da'Gulio - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alhambra
  • El Alcazar
  • Hacienda Arrecife
  • La Marina
  • Tratorria Da'Gulio

Things to do

  • 2 outdoor pools
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 4 floors
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Hotel Marina El Cid Spa & Beach Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1070 out of 1887 reviews" "
Rating 8 - Good. 489 out of 1887 reviews" "
Rating 6 - Okay. 191 out of 1887 reviews" "
Rating 4 - Poor. 72 out of 1887 reviews" "
Rating 2 - Terrible. 65 out of 1887 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Marina ElCid in July, 2024 with my family and parents. It has the best staff and food an all inclusive resort can offer. We really enjoyed the time there. The shows, restaurants and service were excellent. Only downside is that it has very poor cell phone reception and offers only two wifi login codes per room. Wifi should be free by now for all devices.
Stayed 6 nights in Jul 2024

8/10 Good

Stacy L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to go with kids lots to do
Stayed 4 nights in Sep 2024

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Our stay here was just ok. I felt like the only place we ever ate at was the main buffet. The Mexican restaurant wasn't open at all. There was the Italian restaurant which had same buffet as the lobby buffet. Then the market, which was more buffet. The Marina restaurant had the same, but different, as the buffets. And the new restaurant across the street wasn't even open. Overall, the food was disappointing, especially since I got sick on day #2, with what I thought was food poisoning. But heading to the doctor tomorrow, pretty sure it's Salmonella. So, my appetite was ruined after that...lived off of toast and saltines for the week. Staff in the lobby are great! The staff doing the pool activities are great! Bar staff outside, towel staff, restaurant staff weren't the friendliest. Staff walking around the pool serving were friendly, but pool bar staff, not so much. Loved the access to the beach. The pool options were perfect for our families. Unfortunately, I wouldn't recommend this place.
Stayed 6 nights in Sep 2024

10/10 Excellent

Etelvina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este lugar nos ha gustado mucho hemos ido dos veces. La comida es excelente, el servicio es excelente los jardines tan bonitos y bien cuidados, la variedad de restaurantes que tienen. Lo único que me desilusiona un poco es la playa que no está como me gustaría pero aún así hacen lo que pueden para tenerla atendida.
Stayed 8 nights in Aug 2024

10/10 Excellent

Maria Concepcion

Liked: Amenities
This is the second time we stayed at El Cid. Came back because of the attentive and friendly staff, great food and awesome ambience. Love the attention to their guests experience! Will definitely be coming back next year.
Stayed 4 nights in Sep 2024

10/10 Excellent

Olimjon

Stayed 8 nights in Aug 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Jamar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Sep 2024

10/10 Excellent

Sai Avinash

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and top notch facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Benedict Almeda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful resort. Everything is excellent. The only cons is the bar tenders at the main pool. They do make faces and not that friendly. But overall, the staffs have been wonderful.
Stayed 6 nights in Sep 2024

6/10 Okay

Ana

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Deodoro

Stayed 5 nights in Sep 2024

8/10 Good

peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it appears a large complex everywhere is walkable but you can get lifts in golf carts. The food at the lunchtime restaurant mercado de dolores was fantastic but as it was the only one open got very busy as the hotel filled up. The staff were very helpful especially the concierge amanda and marisol (hope spelled correctly). The rooms were fantastic and my sons were delighted with the room service. Was a great relief after we moved hotel from playa de carmen where i was robbed by the police ! And puerto.morales seemed a nice quieter and safer place.
Stayed 2 nights in Sep 2024

10/10 Excellent

Adelcia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like is the staff.they asked us all the time if we need help, especially at restaurants they were very careful with my kids food allergies. What I did not like what’s so smell around the resort. That could be because of the water and tree around.
Stayed 2 nights in Sep 2024

10/10 Excellent

murtaza q, houston

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
been traveling to cancun for many years, wanted to stay away from big brand hotels, this one is nice , people are really friendly, food is good, family atmosphere. if i had to say anything just bring mosquito spray as in middle of jungle and you will need it.
Stayed 3 nights in Sep 2024

8/10 Good

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming to this resort we knew the beach area wasn’t great. We were ok with that because the cost of the stay was excellent. The resort is beautiful and you’re able to use the two other sister hotels. Great variety of food choices. One is connected to El CID and the other one is across the street. Many choices of restaurants, pools, golf cart transportation and entertainment. For those that have never gone to the Cancún area, September is a perfect month to go. It’s low season and resorts are not overly crowded. It would recommend this resort. Only downfall was “Pushy Staff” trying sell their timeshare. I am bi-lingual therefore I squashed that fairly quickly! She was unaware that I heard her telling the other staff members that I was rude her. Lady, I am on vacation. I decide what I want to do with my time there, not you!
Stayed 7 nights in Sep 2024

8/10 Good

Nancy, Harwood Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying there and everything was very good. Thank you for everything.
Stayed 7 nights in Sep 2024

6/10 Okay

Boris

Traveled with family and small children
Hotel room was alright, you could say very good. Sadly everything else was mediocre at best. Food was not really good, lot of it felt like microwave food quality. Imagine a pizza that the kids wont eat, that's exactly what we had... There are some wild animals roaming around the property, especially at night, so if you are not comfortable with that then stay away from this resort. They have a fenced in area with some crocodiles. Also it smells really bad in certain areas, sewer like smell. The beach was unusable, due to amount of algae on the beach and in the water. I tried going in, it felt like stepping through mud, not pleasant at all. So, if you dont want to be confined to the pool, choose a different resort. There is nothing in the area really, it would take you some 30 minutes walk across some unpaved road to reach some civilization or local place Puerto Morelos. Taxi is very expensive and they do not offer free shuttles to any location, like many other places do.This is my 4th time in Mexico and sadly this was the worst experience. Lots of food remains from room service seems to be left for hours, sometimes even an entire day/night in the open stairways/hallways, attracting animals. I have no idea how this place received such a high rating...
Stayed 8 nights in Aug 2024

10/10 Excellent

Brandi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helping and kind. We had a wonderful vacation as a result of the people and activities. We were able to get much needed rest and relaxation.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sarai

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 8 nights in Sep 2024

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
I only wish there were less salty food.
Stayed 7 nights in Aug 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility. Great service. We will be going back.
Stayed 6 nights in Sep 2024

10/10 Excellent

Jena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so kind
Stayed 6 nights in Sep 2024