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Santo Refugio Heritage Hotel

3.5 out of 5.0
Santiago Momoxpan, San Andrés Cholula, PUE 1-844-700-1007
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Room type Options Nightly price Book
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Superior Room, 1 King Bed
484 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Other room types
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Design Double Room
452 square feet
2 Double Beds
Room sleeps 4 guests
(up to 2 children)
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Photo of room
Design Room
344 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Hotel with free parking, near Great Pyramid of Cholula

Popular property highlights

Free self parking
Free WiFi
Pets allowed
24-hour front desk

Located in San Andrés Cholula (Cholula), Santo Refugio Heritage Hotel is within a 15-minute drive of Great Pyramid of Cholula and FINSA. This hotel is 5 mi (8 km) from Triangulo Las Animas Shopping Center and 6.1 mi (9.7 km) from Angelopolis Commercial Center.

Make yourself at home in one of the 4 individually decorated guestrooms, featuring iPod docking stations and minibars. Your bed comes with down comforters and premium bedding. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

Take advantage of recreation opportunities such as an indoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby.

At Santo Refugio Heritage Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to noon for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Andrés Cholula? This hotel has 1292 square feet (120 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.

Languages Spoken

  • English

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Santo Refugio Heritage Hotel

Santiago Momoxpan, San Andrés Cholula, PUE 72775

Hotel Amenities

Hotel Amenities

Santo Refugio Heritage Hotel features an indoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1292 square feet (120 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and a garden. Guests can use the indoor pool at a partner property. Limited complimentary onsite parking is available on a first-come, first-served basis.

Santo Refugio Heritage Hotel has designated areas for smoking.

  • Library
  • Number of indoor pools - 1
  • Lockers available
  • 24-hour front desk
  • Covered parking
  • Uncovered parking
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Swimming pool
  • Food and water bowls
  • Dog exercise area
  • Conference space size (meters) - 120
  • Number of meeting rooms - 2
  • Terrace
  • Luggage storage
  • Shared microwave
  • Designated smoking areas
  • Shared refrigerator
  • Pool umbrellas
  • Parking (limited spaces)
  • Total number of rooms - 4
  • Fireplace in lobby
  • Couples/private dining
  • Private picnics
  • Designated smoking areas (fines apply)
  • Number of bars/lounges - 1
  • Access to nearby indoor pool
  • Conference space
  • Meeting rooms
  • Free WiFi
  • Pool sun loungers
  • Children's pool
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • RV, bus, truck parking (surcharge)
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 1292
  • Fully fenced
  • Banquet hall
  • Reception hall
  • Carport
  • Garage
  • Wedding services
  • Garden
  • Outdoor furniture
  • Off-street parking
  • Telescope

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Italian
  • Spanish

Parking

Free self parking , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Room Amenities

Santo Refugio Heritage Hotel offers 4 accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • Premium bedding
  • Turndown service
  • Blackout drapes/curtains
  • In-room massage available
  • Shower only
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • Down comforter
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • LCD TV
  • TV size: 32
  • TV size measurement: inch
  • MP3 docking station
  • iPod docking station
  • Rainfall showerhead
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Changing table
  • Art supplies
  • Children's books
  • Laptop-friendly workspace
  • Wardrobe or closet
  • Mobile key entry

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.

Santo Refugio Heritage Hotel has a restaurant on site.

Nearby Things to Do

An indoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Swimming nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

Check-in time ends at 10:00 PM

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets allowed for an extra charge of MXN 590 per pet, per day, plus a deposit of MXN 1000 per stay
  • Dogs and cats only
  • 2 total (up to 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Restricted number of spaces per unit

Number of spaces per unit - 10

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Pets allowed in specific rooms only

Security system

Staffed front desk

Guest will receive an email before arrival 24 hours

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Food service has been amended for enhanced safety

Guests are provided with free hand sanitizer

Children stay free - maximum age 6

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Guests will receive an email with special check-in instructions

No elevators

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 195 to 390 for adults, and MXN 95 to 225 for children
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 590 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: MXN 350 (subject to availability)
  • Late check-out fee: MXN 350 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Santo Refugio Heritage
  • Santo Refugio Heritage Hotel Hotel
  • Santo Refugio Heritage Hotel San Andrés Cholula
  • Santo Refugio Heritage Hotel Hotel San Andrés Cholula

We should mention

Pool access available from 8:30 AM to 9:30 PM.

Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

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