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SureStay Hotel by Best Western Phoenix Airport

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Lobby
Free daily continental breakfast
Property amenity
Desk, laptop workspace, blackout drapes, iron/ironing board
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
$115
$102 nightly
$115 total
Total with taxes and fees
Feb 2 - Feb 3

Explore the area

View in a map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Place, Celebrity Theater
    ‪5 min walk‬
  • Place, Ballet Arizona
    ‪9 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(89 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(282 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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Feb 1 - Feb 2
Total with taxes and fees
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About the neighborhood

Phoenix

A stay at SureStay Hotel by Best Western Phoenix Airport places you in the heart of Phoenix, a 1-minute drive from Celebrity Theater and 6 minutes from Mortgage Matchup Center. .This hotel is 3.4 mi (5.4 km) from Chase Field and 3.7 mi (5.9 km) from Phoenix Convention Center.

What's nearby

  • Celebrity Theater - 5 min walk - 0.3 miles
  • Ballet Arizona - 9 min walk - 0.5 miles
  • El Zaribah Shriners Auditorium - 3 min drive - 1.9 miles
  • Phoenix Convention Center - 5 min drive - 3.6 miles
  • Chase Field - 5 min drive - 3.6 miles

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Burger King - ‬2 min drive
  • ‪Helpings Cafe at UMOM New Day Center - ‬7 min walk
  • ‪Red Devil Italian Restaurant & Pizzeria - ‬2 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel with free parking, 6-minute walk to Celebrity Theater
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 897 out of 1651 reviews
Rating 8 - Good. 419 out of 1651 reviews
Rating 6 - Okay. 166 out of 1651 reviews
Rating 4 - Poor. 66 out of 1651 reviews
Rating 2 - Terrible. 103 out of 1651 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

James

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
recently remodeled
Stayed 1 night in Oct 2025

8/10 Good

Jude

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the price. Clean rooms and comfy beds. Looked to be remodeled on the inside. Surrounding area Not so great but i didnt notice any undesirables floating around in the lot.
Stayed 2 nights in Jul 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for catching an early flight at the airport! The pillows were awful but that’s my only complaint. I like squishy pillows and these were too firm! Clean, quiet. Good shuttle.
Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Stayed 1 night in Oct 2025

10/10 Excellent

Elizabet Judy Sandoval, Beaverton

Liked: Cleanliness, amenities, property conditions & facilities
I absolutely loved it there and staff was very friendly. The breakfast area was clean and fresh food. Parking lot was clean and I felt safe. All staff was very friendly and informative.
Stayed 2 nights in Oct 2025

2/10 Terrible

Basil

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy espicially first floor. Card keys reset and does not work sometimes. Motel rather than a hotel. Room service they do not clean or change the sheets, but just replace the shampoos. Still affordable and close to downtown. Shuttle advantage to and from airport.
Stayed 2 nights in Oct 2025

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Super clean and newer room. Good breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Ken

Business traveler
Liked: Cleanliness, staff & service, amenities
What a gem. This place is spotless. Great location for the early flight out of Phoenix. Preoperly remodeled from what I can see. The lot is very well lit, so trust the property.
Stayed 1 night in Oct 2025

6/10 Okay

Jodi

Stayed 1 night in Oct 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service
Well priced, clean, safe room in the "less expensive" category
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes and yes! Loved how housekeeping took out trash and freshened up our tolietries and towels.
Stayed 2 nights in Oct 2025

10/10 Excellent

andrea

Liked: Cleanliness, amenities, property conditions & facilities
It was honestly great. I’ve never been to phoenix I needed something asap and I’m so glad I found this place !! Planning on staying here again
Stayed 1 night in Oct 2025

10/10 Excellent

Michaela

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ac unit worked throughout the whole room
Stayed 1 night in Oct 2025

10/10 Excellent

Ying, Edmonton

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient to airport
Stayed 1 night in Oct 2025

2/10 Terrible

Tyler

Disliked: Cleanliness, staff & service, property conditions & facilities
They cancelled my reservation that i made in September 16th for October 24-26! They said it got canceled twice mind you haven’t touch it since i booked it! Then the price went up from 182.59 to 284? Then i try to cancel and they say i can’t ima get charged for one night so we ended up “trying” to stay right!? Because they said it was paid for already….. AND THEY TOOK IT OUT MY BANK…. Tell me why when we get there they say they need my card! For what you have charged me already they said “no it’s just hold you haven’t paid”! They are all over the place over priced and crappy service! OH ITS ALSO IN THE GHETTO like a ratchet strip club down the street ghetto!
Stayed 2 nights in Oct 2025

10/10 Excellent

CT

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Quick check in and friendly reception.
Stayed 1 night in Oct 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, exceptional staff, very efficient and friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 1 night in Oct 2025

10/10 Excellent

James C, Vail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice remodeled hotel .
Stayed 2 nights in Oct 2025

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was easy. Staff was friendly. Lots of parking. Clean room. I didn't eat breakfast here, so can't comment on that. The airport shuttke was helpful and on time.
Stayed 2 nights in Oct 2025

8/10 Good

MARIA

Traveled with group
Liked: Cleanliness, staff & service
First I want to commend LK the front desk that assist us in our check in, he is very considerate and helpful with our needs. Although the room was clean, I was so bothered that I couldn’t sleep well because of the noise from the second floor, you can hear footsteps or maybe children running, you can even hear the sound of the tv in the room beside us and the worst that bothers us is that we are placed in a connecting room which we did not request. It was too late when we noticed that because we left the hotel after we checked in and came back late after. The surrounding area is so sketchy, we were warned by the Lyft driver to be watchful because it’s not a safe place to be in. The best thing in that hotel is the shuttle service to and from the airport and I would suggest if they can add protein in their breakfast, there’s no egg, bacon or sausage in the menu al that they have were bread, muffin, donuts.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 1 night in Oct 2025

6/10 Okay

Keith

Stayed 1 night in Oct 2025

8/10 Good

Bradley, Santee

Liked: Cleanliness
Disliked: Amenities
Front desk staff could be friendlier and more welcoming.
Stayed 1 night in Oct 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Pleasantly surprised by this hotel. Great front desk, large clean rooms and a shuttle to the airport.
Stayed 1 night in Oct 2025