Ratings based on 1,068 Verified Reviews

4.2 out of 5
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
CheapTickets Verified Reviews
4 out of 5
by A verified traveler

Posted Oct 22, 2024 on Expedia
Very convenient to Reading Market. Very quick drive to most tourist spots in the area. Staff at front counter were helpful and accommodating.
Comment from Hotel Management
Oct 23, 2024 by Alexandra, Hotel Management
Thank you for sharing your feedback on your recent stay with us. We're glad to hear that you enjoyed our convenient location near Reading Terminal Market and easy access to the city's top tourist spots. It's also great to know that our front desk team was able to assist you during your stay. We hope to have the opportunity to welcome you back to Hilton Garden Inn Philadelphia Center City on your next visit!
5 out of 5
by A verified traveler

Posted Oct 21, 2024 on Wotif
Comment from Hotel Management
Oct 22, 2024 by Alexandra, Hotel Management
Thank you for the fantastic 5 out of 5 rating! We’re delighted that you enjoyed your stay at the Hilton Garden Inn Philadelphia Center City. Our team strives to provide exceptional service, and it’s wonderful to know we met your expectations. We look forward to welcoming you back on your next visit to Philadelphia!
5 out of 5
by A verified traveler

Posted Oct 18, 2024 on Expedia
great stay. loved being close to everything for a great price.
Comment from Hotel Management
Oct 21, 2024 by Alexandra, Hotel Management
Dear Justin,Thank you for sharing your positive experience! We’re thrilled to hear that you enjoyed your stay and found our location convenient for exploring everything Philadelphia has to offer. We strive to provide great value, and it’s wonderful to know we met your expectations. We hope to welcome you back on your next visit to the city!
5 out of 5
by A verified traveler

Posted Oct 16, 2024 on Hotels
Comment from Hotel Management
Oct 17, 2024 by Nevaeh, Hotel Management
Thank you for staying with us. We hope to see you again soon!
5 out of 5
by A verified traveler

Nice hotel

Posted Oct 14, 2024 on Hotels
Everyone was very friendly! Would definitely stay again!
Comment from Hotel Management
Oct 15, 2024 by Nevaeh, Hotel Management
Thank you for staying with us. We hope to see you again soon!
5 out of 5
by A verified traveler

Great stay

Posted Oct 14, 2024 on Hotels
Great hotel & staff. Perfect location to visit center city Philly and only a short subway ride to the sports stadiums
Comment from Hotel Management
Oct 15, 2024 by Nevaeh, Hotel Management
Thank you for staying with us. We hope to see you again soon!
5 out of 5
by A verified traveler

Posted Oct 14, 2024 on Hotels
Comment from Hotel Management
Oct 15, 2024 by Nevaeh, Hotel Management
Thank you for staying with us. We hope to see you again soon!
4 out of 5
by A verified traveler

Posted Oct 14, 2024 on Hotels
Comment from Hotel Management
Oct 15, 2024 by Nevaeh, Hotel Management
Thank you for staying with us. We hope to see you again soon!
3 out of 5
by A verified traveler

Posted Oct 13, 2024 on Hotels
Average stay. If location is your priority, this hotel is well-situated. However, comfort was lacking, and luxury is not a word I would associate with this property. The service, regrettably, reflected the typical customer service experience often found in Philadelphia. Staff responses were curt, and it seemed as though asking a simple question was a bother to them. While none of this can be directly attributed to the Hilton brand, it is unfortunate that the overall customer service standards in Philadelphia have declined. As a native of the city, it's disappointing, especially as I had hoped to share the highlights of my childhood from the 80s and 90s with my daughter.
Comment from Hotel Management
Oct 15, 2024 by Nevaeh, Hotel Management
Thank you for staying with us. We hope to see you again soon!
4 out of 5
by A verified traveler

Posted Oct 12, 2024 on Expedia
Spacious rooms but to big for solo traveller, ideal for family. However, living room area very dark as no windows. Bedroom had a nice large window with street and some skyline view
Comment from Hotel Management
Oct 15, 2024 by Nevaeh, Hotel Management
Thank you for staying with us. We hope to see you again soon!