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Kamenoi Hotel Beppu

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kamenoi Hotel Beppu

Down comforters, in-room safe, desk, blackout drapes
2 restaurants, breakfast served
Lobby
Sauna
Hot springs

Reviews

8.2 out of 10

Very good

Popular amenities

  • Laundry
    Laundry
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
5-17 Chuo, Beppu, Oita-ken, 874-0936
  • Takegawara Onsen
    9 min walk
  • Beppu Park
    12 min walk
  • Beppu Tower
    14 min walk
  • Oita (OIT)
    34 min drive

Room options

View all photos for Run of the House, 3Pax

Down comforters, in-room safe, desk, blackout drapes

Run of the House, 3Pax

  • 140 sq ft
  • Sleeps 6
  • 3 Twin Beds

View all photos for Run of the House, 2Pax

Down comforters, in-room safe, desk, blackout drapes

Run of the House, 2Pax

  • 140 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Run of the House, 1Pax

Down comforters, in-room safe, desk, blackout drapes

Run of the House, 1Pax

  • 140 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Quadruple Room B for 3 People, Smoking

Down comforters, in-room safe, desk, blackout drapes

Superior Quadruple Room B for 3 People, Smoking

  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Superior Quadruple Room B for 3 People, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Superior Quadruple Room B for 3 People, Non Smoking

  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Deluxe Fourth, Smoking

Down comforters, in-room safe, desk, blackout drapes

Deluxe Fourth, Smoking

  • 452 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Superior Quadruple Room B for 2 People, Smoking

Down comforters, in-room safe, desk, blackout drapes

Superior Quadruple Room B for 2 People, Smoking

  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Superior Quadruple Room B for 2 People, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Superior Quadruple Room B for 2 People, Non Smoking

  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Fourth B, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Fourth B, Non Smoking

  • 333 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Run of the House, 4Pax

Down comforters, in-room safe, desk, blackout drapes

Run of the House, 4Pax

  • 140 sq ft
  • Sleeps 8
  • 4 Twin Beds

View all photos for Standard Fourth B, Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Fourth B, Smoking

  • 333 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Deluxe Fourth, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Deluxe Fourth, Non Smoking

  • 452 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Deluxe Family 6 bed, Smoking

Down comforters, in-room safe, desk, blackout drapes

Deluxe Family 6 bed, Smoking

  • 667 sq ft
  • Sleeps 6
  • 6 Twin Beds

View all photos for Deluxe Family 6 bed, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Deluxe Family 6 bed, Non Smoking

  • 667 sq ft
  • Sleeps 6
  • 6 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Deluxe Twin Room, Non Smoking

  • 334 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Room, Smoking

Down comforters, in-room safe, desk, blackout drapes

Deluxe Twin Room, Smoking

  • 334 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Twin Room, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room, Non Smoking

  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Fourth A, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Fourth A, Non Smoking

  • 334 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Baby Room for 3 People, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Baby Room for 3 People, Non Smoking

  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Standard Fourth A, Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Fourth A, Smoking

  • 334 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Baby Room for 2 People, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Baby Room for 2 People, Non Smoking

  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Standard Triple Room, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Triple Room, Non Smoking

  • 334 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Triple Room, Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Triple Room, Smoking

  • 334 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room, Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room, Smoking

  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Single Room, Non Smoking

  • 140 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Single Room, Smoking

  • 140 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Baby Room for 4 People, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Baby Room for 4 People, Non Smoking

  • 452 sq ft
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Moderate Twin Smoking

Down comforters, in-room safe, desk, blackout drapes

Moderate Twin Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single (Non-smoking)

Down comforters, in-room safe, desk, blackout drapes

Standard Single (Non-smoking)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Fourth A

Down comforters, in-room safe, desk, blackout drapes

Standard Fourth A

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Triple Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Triple Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Fourth B

Down comforters, in-room safe, desk, blackout drapes

Standard Fourth B

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Family 6 Bed

Down comforters, in-room safe, desk, blackout drapes

Deluxe Family 6 Bed

  • Sleeps 6
  • 6 Twin Beds

View all photos for Moderate Single (Non-smoking)

Down comforters, in-room safe, desk, blackout drapes

Moderate Single (Non-smoking)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Fourth

Down comforters, in-room safe, desk, blackout drapes

Deluxe Fourth

  • Sleeps 4
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Standard Fourth B (Non-smoking)

Down comforters, in-room safe, desk, blackout drapes

Standard Fourth B (Non-smoking)

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Family 6 Bed (Non-smoking)

Down comforters, in-room safe, desk, blackout drapes

Deluxe Family 6 Bed (Non-smoking)

  • Sleeps 6
  • 6 Twin Beds

View all photos for Deluxe Fourth (Non-smoking)

Down comforters, in-room safe, desk, blackout drapes

Deluxe Fourth (Non-smoking)

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior TwinB 3 bed (Non-smoking)

Down comforters, in-room safe, desk, blackout drapes

Superior TwinB 3 bed (Non-smoking)

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Non-Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Fourth A (Non-smoking)

Down comforters, in-room safe, desk, blackout drapes

Standard Fourth A (Non-smoking)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Moderate Twin (Non-smoking)

Down comforters, in-room safe, desk, blackout drapes

Moderate Twin (Non-smoking)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Single Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple (Non-smoking)

Down comforters, in-room safe, desk, blackout drapes

Standard Triple (Non-smoking)

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Moderate Single - Smoking

Down comforters, in-room safe, desk, blackout drapes

Moderate Single - Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Baby Room (Non-smoking)

Down comforters, in-room safe, desk, blackout drapes

Baby Room (Non-smoking)

  • Sleeps 4
  • 1 Twin Sofa Bed and 3 Twin Beds

View all photos for Deluxe Twin (Non-smoking)

Down comforters, in-room safe, desk, blackout drapes

Deluxe Twin (Non-smoking)

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Smoking

Down comforters, in-room safe, desk, blackout drapes

Deluxe Twin Smoking

  • Sleeps 2
  • 2 Double Beds

Similar properties

Exterior

AMANEK Beppu YULA-RE

Pool
Hot Tub
Spa
Free WiFi
4.5 out of 5, Wonderful, (538)
The price is $93
per night
$102 total
includes taxes & fees
Dec 8 - Dec 9
AMANEK Beppu YULA-RE

About the neighborhood

Beppu

A stay at Kamenoi Hotel Beppu places you in the heart of Beppu, within a 5-minute drive of Takegawara Onsen and Umitamago. .This family-friendly hotel is 3.8 mi (6.2 km) from Hells of Beppu and 7.5 mi (12 km) from JR Oita City.

What's nearby

  • Takegawara Onsen - 9 min walk - 0.5 miles
  • Beppu Park - 12 min walk - 0.7 miles
  • Beppu Tower - 14 min walk - 0.8 miles
  • Hells of Beppu - 6 min drive - 3.9 miles
  • Kijima Kogen Park - 13 min drive - 7.9 miles

Getting around

  • Beppu Station - 5 min walk
  • Kamegawa Station - 6 min drive
  • Oita Airport (OIT) - 34 min drive

Restaurants

  • ‪別府ボールドキッチン - ‬2 min walk
  • ‪こいのぼり北浜通り店 - ‬5 min walk
  • ‪喫茶ムムム - ‬4 min walk
  • ‪蕎麦にはち - ‬6 min walk
  • ‪はすみ - ‬4 min walk

About this property

Kamenoi Hotel Beppu

Family-friendly hotel with 2 restaurants and a full-service spa
Kamenoi Hotel Beppu offers 322 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, -. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are 2 indoor hot springs and 2 outdoor hot springs open between 4:00 PM and midnight. The temperature in the hot springs is set to 108°F.

Make yourself at home in one of the 322 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite to eat at BEPPU Bold Kitchen, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Beppu? This hotel has 5705 square feet (530 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
BEPPU Bold Kitchen - This buffet restaurant serves breakfast, lunch, and dinner.
Aburaya-kumahachitei - This restaurant serves breakfast and dinner. Open daily.
OrsoOtto - This café serves light fare only. Open daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,200 for adults and JPY 990 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Aburaya-kumahachitei
  • BEPPU Bold Kitchen
  • OrsoOtto

Things to do

  • 4 indoor/outdoor hot springs
  • Arcade/game room
  • Full-service spa
  • Playground

Family friendly

  • Arcade/game room
  • Children's toys
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 5,705 square feet of conference space
  • Meeting rooms

Full-service spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Hot springs open from 4:00 PM - midnight
  • Hot springs water temperature - 108 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (39 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property's multi-story parking lot does not have an elevator. Guests who may encounter issues with stairs may be dropped off at the property's entrance before parking.
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 990 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 4:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Beppu Kamenoi Hotel
Kamenoi Hotel Beppu
Kamenoi Hotel Oita
Kamenoi Hotel Oita Beppu
Kamenoi Oita
Kamenoi Oita Beppu
Kamenoi Hotel
Beppu Kamenoi
Kamenoi
Beppu Kamenoi Onsen Hotel
Beppu Kamenoi Hotel
Kamenoi Hotel Beppu Hotel
Kamenoi Hotel Beppu Beppu
Kamenoi Hotel Beppu Hotel Beppu

Kamenoi Hotel Beppu Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 405 out of 1006 reviews" "
Rating 8 - Good. 337 out of 1006 reviews" "
Rating 6 - Okay. 164 out of 1006 reviews" "
Rating 4 - Poor. 64 out of 1006 reviews" "
Rating 2 - Terrible. 36 out of 1006 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Yiu To

Disliked: Amenities, property conditions & facilities
Dirty
Stayed 1 night in Jul 2024

10/10 Excellent

Ryoko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel but the building is a little old. Staff was nice and helpful. They offer a wide variety of food at the buffet. The only criticism is slow internet and the elevators are slow. The hot springs are relaxing
Stayed 1 night in Jul 2024

10/10 Excellent

Amber

Stayed 2 nights in Jun 2024

10/10 Excellent

Hyungsuk

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, The room is spacious.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff at reception extended a warm welcome. Location of hotel is good .
Stayed 1 night in Jun 2024

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, would be come back again!
It was a great stay at the hotel. Location within walking distance from Beppu Station. Onsen was good. Great customer service!
Stayed 3 nights in May 2024

8/10 Good

Peter, APO

Liked: Staff & service, property conditions & facilities
Stayed two nights. Quick, easy check-in at 3:00 p.m. with a friendly staff member. Was able to park my rental car in the garage next to the hotel. Parking was free (have your parking ticket validated by a front-desk staff member). I didn't eat in the hotel restaurants, so I cannot comment on the quality of the food or the service. From the hotel, one can easily walk to the city center; there are quite a few restaurants just east of Beppu Station. Large onsen (with sauna) on the third floor. The hotel is dated and needs a good cleaning (or renovation). But overall, I had a good stay. Thank you!
Stayed 2 nights in May 2024

6/10 Okay

John

Traveled with partner
The staff, location, room and hotspring are all good. Unfortunately, the elevator is extremely slow and the soundproofing is terrible! Bring earplugs.
Stayed 3 nights in May 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Beppu
Our stay at Kamenoi Hotel Beppu was wonderful. The room was spacious and conveniently located near Beppu Station and bus stops, as well as a Lawsons right across the street. The onsite onsen was great as well. Very large with steam bath and open air options.
Stayed 4 nights in Apr 2024

6/10 Okay

Matthew

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Moldy Ventilation
Dusty room. Moldy and Dirty bathroom
Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is large, but well-maintained. The staff is very helpful and responsive. The only down side was waiting for the elevator at peak use times, because there were so many guests late March... The location is perfect, walking distance from the train station, and near downtown restaurants
Stayed 3 nights in Mar 2024

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fun place that isn’t westernized at all.
Stayed 2 nights in Dec 2023

8/10 Good

Philip Ping Hung

Traveled with group
Liked: Staff & service
I am surprised the hotel is so close to the local market which allows me to experience this wonderful and energized community of their daily. I strongly recommend walking the city and enjoying the uniqueness of Beppu city on foot.
Stayed 1 night in Nov 2023

6/10 Okay

Nim Chi Louisa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The staff is excellent and helpful when checking in and out. However, there has been a huge improvement in cleanliness in the room utilities. Dirts are found in the washing basin. Quite a challenge for the elderly to walk from the station to the hotel.
Stayed 1 night in Nov 2023

4/10 Poor

Fenny

Traveled with family
Food poor
Stayed 2 nights in Oct 2023

10/10 Excellent

Masakatsu

Traveled with family
Liked: Amenities, property conditions & facilities
Amazing. So convenient, wonderful service and warm and welcoming staff. Close to Beppu station. Can’t wait to return another time and enjoy the area again. Thank you gracious team of Kamenoi Beppu Hotel (and the City Community of Beppu)! Makotoni, arigatou gozaimashita (^-^)
Stayed 2 nights in Nov 2023

10/10 Excellent

Takako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to JR and bus station so it is very convenient. The Buth was very nice and relaxing.
Stayed 2 nights in Sep 2023

8/10 Good

Shuet Kan Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is big enough. Good spa.
Stayed 2 nights in Sep 2023

8/10 Good

Ka Keung

Stayed 2 nights in Sep 2023

8/10 Good

Sabrina

Traveled with family
Liked: Cleanliness, staff & service
Room is clean and staff is helpful, but the aircon in the room can only be set low/medium/high, our room is still hot even when set at high. The air con design is weird considering this is a hotspring hotel. Location: good, 5 mins walk from Beppu Station
Stayed 2 nights in Sep 2023

8/10 Good

sadanan

Traveled with family
Liked: Cleanliness, staff & service
The waiting time for elevator was a bit troubling
Stayed 4 nights in Jul 2023

8/10 Good

CHUN YIN

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
generally good
Stayed 1 night in May 2023

10/10 Excellent

Pui Ying Joanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is a bit dated but the facilities are great. Good breakfast buffet and excellent Japanese restaurant. The food and services is great.
Stayed 4 nights in May 2023

6/10 Okay

Thomas

Traveled with group
Liked: Cleanliness, staff & service
Very small rooms; great buffet, but very crowded. Appears to be a major destination for Korean and Chinese tourists. Can walk to most areas of Beppu from this location.
Stayed 2 nights in Mar 2023

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023