Motto by Hilton New York City Chelsea

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Motto by Hilton New York City Chelsea

Bar (on property)
Exterior
Lobby
Two Bedroom, 1.5 Bath Suite | In-room safe, soundproofing, free WiFi, bed sheets
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
113 West 24th Street, New York, NY, 10001
  • Madison Square Park
    6 min walk
  • Madison Square Garden
    10 min walk
  • Gramercy Park
    12 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    52 min drive

Room options

Room, 1 King Bed, City View

  • 175 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, Accessible (1 King Bed & 1 Twin Bunk Bed, Hearing)

  • 199 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bunk Bed

Room, 1 King Bed, Accessible, City View (Mobility, Roll-In Shower)

  • 175 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 175 sq ft
  • Sleeps 2
  • 1 King Bed

Room (1 King Bed & 1 Twin Bunk Bed)

  • 199 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bunk Bed

Room, Accessible (4 Twin Bunk Beds, Hearing)

  • 200 sq ft
  • Sleeps 4
  • 4 Twin Beds

Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

  • 207 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Bathtub (4 Twin Bunk Beds, Mobility)

  • 200 sq ft
  • Sleeps 4
  • 4 Twin Beds

Room, 2 Double Beds, Accessible (Hearing)

  • 207 sq ft
  • Sleeps 4
  • 2 Double Beds

Room (4 Twin Bunk Beds)

  • 200 sq ft
  • Sleeps 4
  • 4 Twin Beds

Room, 1 King Bed

  • 175 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Accessible (Flex Room, Hearing, Murphy Bed)

  • 199 sq ft
  • Sleeps 2
  • 1 Double Murphy Bed

Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

  • 175 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 207 sq ft
  • Sleeps 4
  • 2 Double Beds

Two Bedroom, 1.5 Bath Suite

  • 350 sq ft
  • Sleeps 5
  • 1 Twin Bunk Bed, 1 King Murphy Bed and 1 King Bed

Room (Flex Room with Murphy Bed)

  • 199 sq ft
  • Sleeps 2
  • 1 Double Murphy Bed

Room, 1 King Bed, Accessible, City View (Hearing)

  • 175 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 175 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

  • 175 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Hearing)

  • 175 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Landmark City View)

  • 175 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

New York

Located in New York (Manhattan), Motto by Hilton New York City Chelsea is within a 15-minute walk of 5th Avenue and Madison Square Garden. .This hotel is 0.7 mi (1.1 km) from Empire State Building and 0.6 mi (1 km) from Gramercy Park.

What's nearby

  • Madison Square Garden - 10 min walk - 0.6 miles
  • Empire State Building - 13 min walk - 0.7 miles
  • Broadway - 18 min walk - 1.0 mile
  • Times Square - 19 min walk - 1.0 mile
  • Grand Central Terminal - 3 min drive - 1.4 miles

Getting around

  • New York 23rd St. Station - 2 min walk
  • 23 St. Station (7th Av.) - 4 min walk
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • ‪Memo Shish Kebab - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Smithfield Hall - ‬3 min walk
  • ‪Barcade - ‬2 min walk
  • ‪2 Bros Pizza - ‬2 min walk

About this property

Motto by Hilton New York City Chelsea

Hotel with a 24-hour fitness center, a short walk to 5th Avenue
Motto by Hilton New York City Chelsea offers 374 air-conditioned accommodations with laptop-compatible safes and hair dryers. Cable television is provided.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 374 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.
At Motto by Hilton New York City Chelsea, enjoy a satisfying meal at the restaurant.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator.
Motto by Hilton New York City Chelsea has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 42 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34.43 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Motto by Hilton New York City Chelsea Hotel
Motto by Hilton New York City Chelsea New York
Motto by Hilton New York City Chelsea Hotel New York

Reviews

9.0

Wonderful

Rating 10 - Excellent. 901 out of 1329 reviews" "
Rating 8 - Good. 256 out of 1329 reviews" "
Rating 6 - Okay. 83 out of 1329 reviews" "
Rating 4 - Poor. 45 out of 1329 reviews" "
Rating 2 - Terrible. 44 out of 1329 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Good value.
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Clean and good location.
Stayed 1 night in Aug 2024

2/10 Terrible

MIN GYU

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could give negative zero review. Normally I am not one to complain, but unfortunately my experience was unsatisfying. I arrived 6am hoping to check-in, the desk staff informed me my room would not be ready until check-in at morning  and He told me to come after 12 and try checking in. So I left my luggage at the hotel, looked around the city of Manhattan, and arrived back to the hotel after 12 p.m. received unbelievably rude service from a front desk staff Jaime. I told him I had come to check in and gave him my name. He said he couldn't find my name on the check-in list, and he responded to me consistently with a very annoying and arrogant expression. I was very confused but calmly showed my reservation email, and he sighed again and said with a rude look that I had already checked in. I only tried to check in after 12 o'clock at the direction of the staff I met in the morning, which was a problem with their system, and it wasn't my fault, but I felt ridiculous and terrible about his attitude that I was wrong. Even if it was a miscommunication with the staff I met in the morning, I wanted to let him know that his attitude was very wrong and to share my experience to caution future guests or those who considered staying at this hotel.  I visited New York for the first time, and the first person I talked to was Jaime. It was very disappointing, but now that it was the first day, I stayed at this hotel for 4 nights, I tried to forget his arrogant attitude experience
Stayed 4 nights in Aug 2024

10/10 Excellent

Mickey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was phenomenal. Elevators were a little slow for a 40 floor building. Restaurant was also great and worth the visit.
Stayed 5 nights in Jul 2024

10/10 Excellent

Navy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the atmosphere, the restaurant and the smell as soon as you enter the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a wonderful stay. We stayed on the 35th floor with a view of Lower Manhattan and the Hudson River. The hotel is very well situated, relatively close to residential areas with street parking. We would definitely stay here on our next visit to New York
Stayed 3 nights in Aug 2024

10/10 Excellent

Kristen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Love the place! Looks new
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeanne

Traveled with family
Liked: Staff & service, property conditions & facilities
Nothing I did not like.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic quick stay for a work trip - by far my favorite hotel I’ve stayed in New York!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely view of lower manhattan
Quick overnight in Manhattan. Beautiful view of the city from the 31st floor.
Stayed 1 night in Jul 2024

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While rooms are small they are clean and beautiful views. Bar staff was excellent both in am for breakfast and evening for drinks and appetizers.
Stayed 2 nights in Aug 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is unique
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Good accommodations
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was on the cheaper end cost wise but was not a cheap hotel at all. Very clean, friendly staff, and great restaurant. Hotel is very modern and new with great designs. Would definitely come back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property.
Stayed 1 night in Aug 2024

6/10 Okay

Jaskirat

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was great. The dining area and food was good. The rooms were really small. The night staff was not helpful asked them for few things was not provided despite calling them multiple times. The staff could not speak English. Had to open translator on my phone to translate it into Spanish
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean and new. Super efficient use of space- drawers built into the bed, cubby for your luggage, lots of hooks for hanging things. Doesn’t really feel small for an NYC hotel at all. Excellent restaurant and staff too. Loved the design and lighting too!
Stayed 1 night in Aug 2024

10/10 Excellent

Marcello

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

kathryn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was what I was looking for, in accommodations for my business trip. Clean, safe, offered a quiet and comfortable hotel room, and convenient. My only downside, which would not keep me from staying there again, was the elevator service took much longer than it should have. I would stay here again.
Stayed 2 nights in Jul 2024