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DoubleTree by Hilton New Orleans

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton New Orleans

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Outdoor pool
Exterior
Lobby
Lounge

Reviews

8.2 out of 10

Very good

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
300 Canal St, New Orleans, LA, 70130
  • Canal Street
    1 min walk
  • Caesars New Orleans Casino
    3 min walk
  • Audubon Aquarium
    4 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    28 min drive

Room options

View all photos for Junior, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior, 1 King Bed

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

  • 600 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible, Bathtub

  • 550 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in shower)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible (Roll-in Shower)

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Penthouse, 2 Bedrooms

  • 1350 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible (Hearing)

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, Accessible

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Pool View (Oversized)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Pool View (Oversized)

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Single Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Single Room, 1 King Bed

  • 550 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King, Deluxe Room

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed
Exterior
Embassy Suites by Hilton New Orleans
Pool
Breakfast included
Pet friendly
Free WiFi
3.9 out of 5, Good, (1410)
The price is $78
per night
$92 total
includes taxes & fees
Dec 5 - Dec 6
Embassy Suites by Hilton New Orleans

About the neighborhood

New Orleans

With a stay at DoubleTree by Hilton New Orleans, you'll be centrally located in New Orleans, steps from Canal Street and 3 minutes by foot from Caesars New Orleans Casino. .This hotel is 0.4 mi (0.7 km) from Bourbon Street and 0.5 mi (0.8 km) from Ernest N. Morial Convention Center.

What's nearby

  • Canal Street - 1 min walk - 0.1 miles
  • Caesars New Orleans Casino - 3 min walk - 0.2 miles
  • Bourbon Street - 9 min walk - 0.5 miles
  • Ernest N. Morial Convention Center - 10 min walk - 0.6 miles
  • Caesars Superdome - 3 min drive - 1.1 miles

Getting around

  • Canal at South Peters Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Mother's Restaurant - ‬3 min walk
  • ‪Willies Chicken Shack - ‬2 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬4 min walk
  • ‪Observatory Eleven - ‬4 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬2 min walk

About this property

DoubleTree by Hilton New Orleans

Hotel with 2 restaurants, steps from Canal Street
DoubleTree by Hilton New Orleans offers 367 accommodations with laptop-compatible safes and safes. 45-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 367 guestrooms featuring refrigerators and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New Orleans? This hotel has 11 square feet (1 square meters) of space consisting of conference space and meeting rooms. Limited parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
DoubleTree by Hilton New Orleans has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, uncovered valet parking on site (USD 48 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 22 for adults and USD 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 22.0 for adults and USD 15.0 for children
  • Fee for in-room wireless internet: USD 11.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 48.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel New Orleans
DoubleTree Hilton New Orleans
DoubleTree New Orleans
Hilton DoubleTree New Orleans
Hilton New Orleans DoubleTree
New Orleans DoubleTree
New Orleans DoubleTree Hilton
New Orleans Hilton DoubleTree
Doubletree Hotel New Orleans
DoubleTree Hilton New Orleans Hotel
Doubletree By Hilton Orleans
DoubleTree by Hilton New Orleans Hotel
DoubleTree by Hilton New Orleans New Orleans
DoubleTree by Hilton New Orleans Hotel New Orleans

Reviews

8.2

Very Good

Rating 10 - Excellent. 529 out of 1006 reviews" "
Rating 8 - Good. 221 out of 1006 reviews" "
Rating 6 - Okay. 131 out of 1006 reviews" "
Rating 4 - Poor. 65 out of 1006 reviews" "
Rating 2 - Terrible. 60 out of 1006 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hania

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Convenient.
Stayed 3 nights in Aug 2024

2/10 Terrible

Robert

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay somewhere else
Needed to move rooms because it’s smelled like sewerage. Then the gentleman downstairs seemed annoyed before I was questioning the situation. At first they sprayed the room but smell came back then I was moved. In my new room there was blood on a pillow. Outside of the bell service not a good experience
Stayed 5 nights in Aug 2024

10/10 Excellent

Justina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Traci

Liked: Staff & service
Disliked: Property conditions & facilities
The AC was not producing cold air. Desk agent said hotel was sold out and couldn't move us. After maintenance came to room, he adjusted something and said it should work in a few hours and if not, call back to front desk. After being gone for 5 hours, the room was hotter. Called front desk and she had 5 other rooms she wanted us to look at to see if they were cooler. They weren't cooler and they were in the same location just on higher floors as ours. The last room she showed us was a very small double bedded room (we had reserved a king suite) but the AC worked so we downgraded and moved our belongings. Desk agent was very helpful in finding a room with working AC, but no discount provided for downgraded room.
Stayed 1 night in Aug 2024

10/10 Excellent

Sheila

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bath tubs are slippery. Need bath strips, senior have hard time getting in and out .
Stayed 2 nights in Aug 2024

6/10 Okay

Ezra and Talibah

Traveled with partner
Disliked: Staff & service
It was surrounded by everything. Place could be cleaner and they tidy our room but we had the same sheets from day one. Im not picky and dont care if you dont change the sheets but if im there from Monday to Friday one change of sheets would have been nice then they didnt clean the room at all on the fourth day and no new towels. Customer service was ok but no one really greeted you only one nice guy but the women just look at ya. Ok place but not to come back to. Location was ok
Stayed 4 nights in Aug 2024

6/10 Okay

Gary

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Small flying bugs in the room-approximately 10-12. Air conditioning did not cool well and the room was humid. Shower leaked into bathroom floor at the seal near the floor. The staff was amazing all around and it’s a great location.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, amenities
Valet and front desk was slow to accommodate. Other than that stay was fine.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verlanda, Senatobia

Traveled with family
Liked: Cleanliness, staff & service, amenities
We love staying at the Double Tree!! The staff is always friendly and ready to assist in any way.
Stayed 3 nights in Aug 2024

10/10 Excellent

james

Stayed 4 nights in May 2024

10/10 Excellent

Debrah and Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Jinhwa

Traveled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

vince, pinson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Business traveler
Liked: Staff & service, property conditions & facilities
The staff was polite and helpful. Room and facilities were clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Jazmine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the casino
Stayed 1 night in Jul 2024

2/10 Terrible

oshara evette

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Disappointed
Stayed 3 nights in Aug 2024

4/10 Poor

Miriam

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
I wouldn’t stay here ever again. Didn’t even stay my first night out of 2 that I booked. Roach & blood on the bed is all I have to say. I do appreciate the employees though! Very understanding, no questions asked.
Stayed 2 nights in Aug 2024

8/10 Good

Crystal

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 2 nights in Aug 2024

6/10 Okay

Trevor

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Stayed 1 night in Jul 2024

4/10 Poor

Alejandro

Stayed 1 night in Apr 2024

10/10 Excellent

NICOLE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT STAY FRIENDLY STAFF
Stayed 2 nights in Jul 2024

10/10 Excellent

Sherie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and valet services
Stayed 2 nights in Jun 2024