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Crowne Plaza New Orleans French Qtr - Astor by IHG

4.0 star property

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Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Lobby sitting area
Restaurant
Ballroom
Point of interest
Check-in/check-out kiosk

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
$145
$122 nightly
$145 total
Total with taxes and fees
Mar 8 - Mar 9

Explore the area

View in a map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Bourbon Street
    ‪1 min walk‬
  • Place, Caesars New Orleans Casino
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

  • 400 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Alexa Tower)

8.0 out of 10
Very good
(91 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Tower (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Tower (Alexa Tower)

7.6 out of 10
Good
(71 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (High Floor)

7.2 out of 10
Good
(36 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible Bathtub (Mobility)

7.2 out of 10
Good
(15 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Hearing Accessible

7.8 out of 10
Good
(13 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Hearing Accessible (Communications)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Room amenity

Junior Suite, 1 King Bed

  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (New Orleans View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (New Orleans View)

7.0 out of 10
Good
(22 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

7.8 out of 10
Good
(15 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(5 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Canal Street View, Alexa Tower)

Standard Room, 1 King Bed (Canal Street View, Alexa Tower) | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Canal Street View, Alexa Tower)

7.0 out of 10
Good
(29 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower)

Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower) | View from room

Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower)

8.6 out of 10
Excellent
(22 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Windowless)

Suite, 1 King Bed (Windowless) | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Windowless)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Hearing Accessible (Alexa Tower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Tower (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible, Tower (Alexa Tower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Hearing Accessible (Alexa Tower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Tower (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Mobility Accessible, Tower (Alexa Tower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Alexa Suite)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom (Alexa Suite)

  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.2 out of 10
Very good
(96 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

7.8 out of 10
Good
(41 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(148 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

New Orleans

With a stay at Crowne Plaza New Orleans French Qtr - Astor by IHG in New Orleans (French Quarter), you'll be steps from Bourbon Street and Canal Street. .This hotel is 0.6 mi (1 km) from Caesars New Orleans Casino and 0.8 mi (1.3 km) from Jackson Square.

What's nearby

  • Canal Street - 1 min walk - 0.1 miles
  • Bourbon Street - 1 min walk - 0.1 miles
  • Caesars New Orleans Casino - 10 min walk - 0.6 miles
  • Jackson Square - 11 min walk - 0.6 miles
  • Caesars Superdome - 13 min walk - 0.7 miles

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪The Carousel Bar & Lounge - ‬2 min walk
  • ‪Blue Bayou Seafood Restaurant And Oyster Bar - ‬1 min walk
  • ‪Bourbon Street Drinkery - ‬2 min walk
  • ‪Zesty Creole - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

Crowne Plaza New Orleans French Qtr - Astor by IHG offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 693 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Dickie Brennan’s Bourbon, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 32000 square feet (2973 square meters) of space consisting of conference space and 20 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Dickie Brennan’s Bourbon - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 32,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.19 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit coolers in guestrooms.

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2302 out of 5469 reviews
Rating 8 - Good. 1198 out of 5469 reviews
Rating 6 - Okay. 838 out of 5469 reviews
Rating 4 - Poor. 510 out of 5469 reviews
Rating 2 - Terrible. 621 out of 5469 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Tiesha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ok stay
Stayed 3 nights in Nov 2025

10/10 Excellent

clinton

Stayed 1 night in Nov 2025

8/10 Good

Lance

Stayed 1 night in Nov 2025

10/10 Excellent

Sonja

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, helpful and friendly staff. They go over and above trying to help.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tony

Stayed 3 nights in Nov 2025

8/10 Good

Sherrie G, Antioch

Stayed 3 nights in Nov 2025

10/10 Excellent

Lionel, Shrevport

Stayed 1 night in Nov 2025

2/10 Terrible

Kelsie Nicole

Stayed 3 nights in Nov 2025

8/10 Good

Fardad, Los Angeles

Stayed 3 nights in Nov 2025

4/10 Poor

javier

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The bathroom had a leak and i had to call three times and it took about 5 hours to get someone to come up to fix it. The rooms and hallways are a tad outdated and doesn't match the great look of the lobby area
Stayed 1 night in Nov 2025

6/10 Okay

Kelly

Traveled with family
I couldn't get the coffee maker in my room to work.
Stayed 2 nights in Nov 2025

4/10 Poor

Erica

Stayed 3 nights in Nov 2025

10/10 Excellent

Tiemika

Stayed 3 nights in Nov 2025

10/10 Excellent

Ted

Business traveler
Liked: Property conditions & facilities
Did not eat breakfast
Stayed 1 night in Nov 2025

2/10 Terrible

Frank Nesbit

Disliked: Cleanliness, amenities, property conditions & facilities
Checked in early. Told I would be called when room was available. I was never called.
Stayed 1 night in Nov 2025

6/10 Okay

Vanessa

Traveled with family and small children
Disliked: Amenities
Beds do not have bed comforters. It was a room of 4 people and only two towels provided. Had to find someone to get me some more.
Stayed 2 nights in Nov 2025

4/10 Poor

Michael

Traveled with group
Liked: Cleanliness
No complementary coffee no breakfast
Stayed 2 nights in Nov 2025

8/10 Good

Ryan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was nice. Some staff were stellar but others were loud and in the way, often standing in doorways and clogging passageways. Food was fantastic, spaces were clean.
Stayed 5 nights in Nov 2025

4/10 Poor

Riman USA

Stayed 4 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not eat at the hotel
Stayed 3 nights in Nov 2025

2/10 Terrible

Tiera

Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and cozy, property is elegant. Staff were super kind and patient with this senior lady. Restaurants were really good with a great selection.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jimmy

Stayed 1 night in Nov 2025

8/10 Good

Charles

Hotel is decent and a great location. Room would never drop below 72 even with the ac on 64.
Stayed 3 nights in Nov 2025

10/10 Excellent

Hannah

Stayed 3 nights in Oct 2025